| 6400.22(c) | Individual # 1 had a late charge of $15 charged to her account from an invoice dated 3/15/13. The agency is the rep payee for this individual. | (c) Individual funds and property shall be used for the individual's benefit.
| BH had a late fee charged to her account as a result of lack of insurance information provided to medical supplier for neubilizer. The length of time for proper follow-up caused the $15 late fee. Delta reimbursed BH for the $15 late fee. The copy of her financial general ledger will show that she was reimbursed on 3/19/14. Copy of ledger will be forwarded to your attention.
On March 7, 2014 management staff were trained to ensure durable medical suppliers have all insurance information. This is documented on the March 7th Residential Mangers meeting agenda. A copy will be forwarded to your attention.
The follow-up on insurance and medical needs is the responsibility of the project director. All consumer fund requests and medical bills will be reviewed by the Associate Director and Director prior to submission to fiscal to ensure proper insurance coverage/payment.
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04/01/2014
| Implemented |