Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00256643 Unannounced Monitoring 12/03/2024 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.144Individual #1 is prescribed medication, Clonidine. Doctor's orders regarding the administration of this medication are that prior to administering Clonidine, Individual #1's blood pressure is to be taken. If their blood pressure is under 100/60, hold the dose of Clonidine. Individual #1 takes Clonidine twice daily; at 8am and 8pm. At the time of the physical site walkthrough (12/3/2024) there was no documentation in the home that staff are taking blood pressure for Individual # or recording the results.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. The Medical Coordinator will be responsible for ensuring the immediate correction and ongoing monitoring of blood pressure prior to administering medications requiring the checking of blood pressure. To address this, staff will be trained on the correct procedure for taking blood pressure and documenting the results by 1/20/2025. A new blood pressure vital check was created and implemented. This form will be used by staff to record the blood pressure reading. This oversight highlights the need for clear and accessible documentation procedures to ensure that blood pressure is consistently monitored and recorded as required by the doctor¿s orders. The absence of these documents led to non-compliance with the prescribed protocol for Clonidine administration. 01/20/2025 Implemented
SIN-00239320 Renewal 02/21/2024 Needs Verification
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.16During the inspection of the home on 2/21/24 Individual #1 opened the door for the inspectors and went and sat down on the couch in the living room. The inspectors asked Individual #1 if a staff person was at the house. Individual #1 responded "no." The inspectors looked in the living room and on the love seat Staff #1 was covered up with a blanket sleeping.Abuse of an individual is prohibited. Abuse is an act or omission of an act that willfully deprives an individual of rights or human dignity or which may cause or causes actual physical injury or emotional harm to an individual, such as striking or kicking an individual; neglect; rape; sexual molestation, sexual exploitation or sexual harassment of an individual; sexual contact between a staff person and an individual; restraining an individual without following the requirements in this chapter; financial exploitation of an individual; humiliating an individual; or withholding regularly scheduled meals.1. A plan to fix the immediate problem a. WHO: QLS Incident Manager b. WHAT: Immediately suspend Staff #1 from duty pending a thorough investigation into the incident. c. WHEN and HOW: Conduct a comprehensive investigation to gather facts surrounding the incident, including interviewing witnesses and reviewing relevant documentation. 04/05/2024 Accepted
6400.67(b)During the 2/21/24 inspection there was a golf ball size of lint in the dryer's lint trap. Floors, walls, ceilings and other surfaces shall be free of hazards.1. A plan to fix the immediate problem a. WHO: QLS Field Managers b. WHAT: QLS Field Managers will ensure that all floors, walls, ceilings and other surfaces shall be in good repair c. WHEN and HOW: By April 5th QLS will have two field managers hired and scheduled to inspect each of the homes in their entirety at least once a week. 04/05/2024 Accepted
SIN-00236946 Monitoring - Reported Incident 01/03/2024 Non Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.64(a)The bathroom sink and toilet were very dirty with noticeable dried stains all over them. Also, the individual's cloth mattress cover had a very large yellow-brownish stain, appearing to be from urinary incontinence, covering a large portion of it.Clean and sanitary conditions shall be maintained in the home. 1. A plan to fix the immediate problem a. WHO: QLS Management and Staff b. WHAT: QLS staff will be responsible for ensuring the cleanliness and sanitation of the homes in which they work in. QLS management will be responsible for weekly home inspections. QLS Program Specialists will be responsible for ensuring all issues are addressed promptly. c. WHEN and HOW: On 1/8/2024 QLS management began conducting weekly unannounced home inspections. 02/02/2024 Not Implemented
6400.80(a)The outside stairwell that leads to the basement of the home had leaves covering the stairs and piled on the landing in front of the basement door. Outside walkways shall be free from ice, snow, obstructions and other hazards. 1. A plan to fix the immediate problem. a. WHO: QLS Management, Maintenance and Staff b. WHAT: QLS staff will be responsible for ensuring that walkways are free of hazards. QLS management will be responsible for weekly home inspections to ensure compliance with this regulation. QLS Program Specialists will be responsible for ensuring all issues within this regulation are addressed promptly. c. WHEN and HOW: On 1/8/2024 QLS management began conducting weekly unannounced home inspections. 02/02/2024 Not Implemented
6400.82(f)At the time of the inspection on 1/3/24, there was no toilet paper in the bathroom.Each bathroom and toilet area that is used shall have a sink, wall mirror, soap, toilet paper, individual clean paper or cloth towels and trash receptacle. 1. A plan to fix the immediate problem a. WHO: QLS Management and Staff b. WHAT: QLS staff will be responsible for ensuring that all bathrooms have toilet paper, paper towels and soap. QLS management will be responsible for weekly home inspections. QLS Program Specialists will be responsible for ensuring all issues are addressed promptly. c. WHEN and HOW: On 1/8/2024 QLS management began conducting weekly unannounced home inspections. 02/02/2024 Implemented
6400.144At the time of the inspection on 1/3/24, there were no medications available at the home, including PRN's, due to it being an agency wide "medication change over" day.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. 1. A plan to fix the immediate problem. a. WHO: QLS Management and Staff b. WHAT: QLS Management will ensure that all PRN medications are always available in the home to the individuals. QLS staff will audit and report PRN medication needs. c. WHEN and HOW: Effective 2/1/2024 all PRN medications will be audited by staff members in the homes weekly and reported back to the Medical Coordinator by Tuesdays at noon of any medications that are low, or close to expiration. 02/02/2024 Implemented
6400.214(b)At the time of the inspection on 1/4/24, the current ISP and assessment were not available at the home. The most current copies of record information required in § 6400.213(2)¿(14) shall be kept at the residential home. 1. A plan to fix the immediate problem. a. WHO: QLS Management b. WHAT: QLS Management will ensure that the staff have access to the most recent assessment, physical, ISP, Behavior Support Plan and any other pertinent information specific to the individual being served c. WHEN and HOW: QLS Program Specialist, Medical Coordinator and Behavior Specialist will ensure that all records are kept in digital and paper form in the homes for the staff by 2/1/2024. 02/05/2024 Not Implemented
SIN-00117531 Renewal 08/16/2017 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.216(a)Programming books and record information for Individual #1 and Individual #2 was unlocked and unattended. An individual's records shall be kept locked when unattended. As the individual¿s privacy and HIPPA compliance are very important to everyone that we provide supports to it is very important that all individual records are kept locked when unattended as specified in regulation 6400.216(a). Upon the licensers exiting meeting on August 18, 2018 the homes in which regulation was cited for was contacted by their Program Specialist and informed that the records needed to be locked up immediately. Attachment #4 is an agency wide memo that was sent out on August 21, 2017, reminding staff that all individual records and staff note books need to be kept in the designated locked area (cabinet or staff office, depending on the residential location) when bookwork isn¿t being completed and/or reviewed. On October 11, 2017, the Policy & Procedure for Storing Individual Records was updated to reflect the record storing procedures for the residential setting (Attachment #3). This updated policy will be reviewed with all corporate employees at one of the mandatory employee meetings being held on October 18th and 19th. All employees will sign the meeting Agenda acknowledging the information to be reviewed during the meeting session. Furthermore, effective November 6, 2017, Quality Life Services, Inc. will be employing a Field Manager in which her job duties will include unannounced inspections of each residential location multiple times a month. She will be provided a checklist of regulatory items that need to be checked during her announced inspection and this will be one of the items. 11/06/2017 Implemented
SIN-00265923 Unannounced Monitoring 05/06/2025 Compliant - Finalized
SIN-00243961 Unannounced Monitoring 05/02/2024 Compliant - Finalized
SIN-00218815 Renewal 02/06/2023 Compliant - Finalized
SIN-00200644 Unannounced Monitoring 02/15/2022 Compliant - Finalized
SIN-00195763 Renewal 11/30/2021 Compliant - Finalized
SIN-00175843 Unannounced Monitoring 09/01/2020 Compliant - Finalized