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| Regulation | LIS Non-Compliance Area | Correction Required | Plans of Correction | Correction Date | POC Status |
| 6400.64(a) | At 11:25AM, a sticky, brown substance was in the bottom of the right crisper drawer in the refrigerator. At 11:17 AM, a sock; a blue disposable glove; three dryer lint sheets; paper; a piece of cardboard; and small remnants of clothes tags were strewn throughout on the floor of the laundry room in the basement of the home. At 11:35 AM, five empty toilet paper rolls were on the floor in the bathroom of the home. | Clean and sanitary conditions shall be maintained in the home. | We have contracted two cleaning companies to address all cleaning-related issues, beginning on Monday, October 28, 2024. One company will perform a one-time deep cleaning of each property, while the second company will maintain a monthly cleaning schedule to ensure ongoing upkeep. Should additional cleaning needs arise, we will adjust the cleaning frequency as necessary to maintain compliance. Our Director of Residential Facilities & Compliance will conduct walkthroughs of each property alongside the new maintenance staff to assess any residential housing damages. They will develop a completion schedule for each task, specific to each house, and hold daily meetings to review progress on completed and outstanding work. The cleaning team will submit a daily checklist detailing completed and pending cleaning tasks, including scheduled dates for unfinished work. Additionally, they will document all work with before-and-after photos to verify thoroughness and quality. |
12/16/2024
| Not Implemented |
| 6400.66 | At 10:04 AM, the light receptacle above the porch in the backyard did not have a light bulb. There is not another source of light in this area. | Rooms, hallways, interior stairways, outside steps, outside doorways, porches, ramps and fire escapes shall be lighted to assure safety and to avoid accidents.
| We have hired two full-time maintenance staff who will start addressing all maintenance-related issues on Monday, October 28, 2024. Their primary responsibilities include assessing all damages, promptly fixing all reported maintenance violations, and maintaining the houses to ensure they are free from any further maintenance violations. They will also train staff on completing maintenance-related issue reports and perform daily maintenance check ups at all properties. Additionally, we have appointed a new Director of Residential Facilities & Compliance, responsible for overseeing all maintenance-related violations, supporting the correction of issues, and holding the maintenance team accountable. The Director will conduct comprehensive walkthroughs of each property with the new maintenance staff to assess all residential housing damages, develop a completion schedule for each task at each house, conduct daily meetings to review completed and outstanding work, submit a daily checklist of completed and pending tasks with planned completion dates, and document all work with before-and-after photos to ensure thoroughness and accuracy. |
12/16/2024
| Implemented |
| 6400.67(a) | At 11:50AM, the trim, on the bottom left side of interior door on the main level leading to the basement, was detached from the door frame. At 11:52 AM, two metal vent prongs were rusted, broken, and collapsed inward on the floor air-duct register in the kitchen of the home. | Floors, walls, ceilings and other surfaces shall be in good repair. | We have hired two full-time maintenance staff who will start addressing all maintenance-related issues on Monday, October 28, 2024. Their primary responsibilities include assessing all damages, promptly fixing all reported maintenance violations, and maintaining the houses to ensure they are free from any further maintenance violations. They will also train staff on completing maintenance-related issue reports and perform daily maintenance check ups at all properties. Additionally, we have appointed a new Director of Residential Facilities & Compliance, responsible for overseeing all maintenance-related violations, supporting the correction of issues, and holding the maintenance team accountable. The Director will conduct comprehensive walkthroughs of each property with the new maintenance staff to assess all residential housing damages, develop a completion schedule for each task at each house, conduct daily meetings to review completed and outstanding work, submit a daily checklist of completed and pending tasks with planned completion dates, and document all work with before-and-after photos to ensure thoroughness and accuracy. |
12/16/2024
| Not Implemented |
| 6400.67(b) | At 11:11AM, there was a ten inch by six-inch section hole in the duct work exposing sharp edges in the basement of the home. At 11:35AM, there was a section of duct work with duct tape exposing sharp metal edges was on the floor of the basement of the home. | Floors, walls, ceilings and other surfaces shall be free of hazards. | We have hired two full-time maintenance staff who will start addressing all maintenance-related issues on Monday, October 28, 2024. Their primary responsibilities include assessing all damages, promptly fixing all reported maintenance violations, and maintaining the houses to ensure they are free from any further maintenance violations. They will also train staff on completing maintenance-related issue reports and perform daily maintenance check ups at all properties. Additionally, we have appointed a new Director of Residential Facilities & Compliance, responsible for overseeing all maintenance-related violations, supporting the correction of issues, and holding the maintenance team accountable. The Director will conduct comprehensive walkthroughs of each property with the new maintenance staff to assess all residential housing damages, develop a completion schedule for each task at each house, conduct daily meetings to review completed and outstanding work, submit a daily checklist of completed and pending tasks with planned completion dates, and document all work with before-and-after photos to ensure thoroughness and accuracy. |
12/16/2024
| Not Implemented |
| 6400.70 | At 11:55 AM, the telephones in the living room and staff office of the home were inoperable. | A home shall have an operable, noncoin-operated telephone with an outside line that is easily accessible to individuals and staff persons.
| To address the inoperable telephones in the living room and staff office, we will replace both phones to ensure they are functional and accessible. Comcast has been contacted to troubleshoot the issue, and if necessary, a technician will be scheduled to resolve any connectivity problems with the phone lines. This will ensure that each phone provides an outside line that is accessible to individuals and staff. |
12/16/2024
| Not Implemented |
| 6400.71 | At 11:55 AM, the telephone numbers of the nearest hospital, police department, fire department, ambulance, and poison control were not on or by the telephones in the living room and staff office of the home.[Repeated violation 7/23/2024 et al.] | Telephone numbers of the nearest hospital, police department, fire department, ambulance and poison control center shall be on or by each telephone in the home with an outside line.
| To address the absence of emergency contact numbers, a list of telephone numbers for the nearest hospital, police department, fire department, ambulance, and poison control center will be placed next to or on each telephone, including the bedside table in Individual #1's bedroom. Residential Site Supervisors will ensure that these numbers are clearly displayed and securely attached by each phone to prevent future removal or misplacement. |
12/16/2024
| Implemented |
| 6400.72(a) | At 11:18AM, the window above the kitchen sink did not have a screen. At 11:01 AM, both windows in the staff office did not have screens. At 11:40 AM, both windows in the vacant bedroom did not have screens.[Repeated violation 7/23/2024 et al.] | Windows, including windows in doors, shall be securely screened when windows or doors are open. | We have hired two full-time maintenance staff who will start addressing all maintenance-related issues on Monday, October 28, 2024. Their primary responsibilities include assessing all damages, promptly fixing all reported maintenance violations, and maintaining the houses to ensure they are free from any further maintenance violations. They will also train staff on completing maintenance-related issue reports and perform daily maintenance check ups at all properties. Additionally, we have appointed a new Director of Residential Facilities & Compliance, responsible for overseeing all maintenance-related violations, supporting the correction of issues, and holding the maintenance team accountable. The Director will conduct comprehensive walkthroughs of each property with the new maintenance staff to assess all residential housing damages, develop a completion schedule for each task at each house, conduct daily meetings to review completed and outstanding work, submit a daily checklist of completed and pending tasks with planned completion dates, and document all work with before-and-after photos to ensure thoroughness and accuracy. |
12/16/2024
| Not Implemented |
| 6400.72(b) | At 11:01 AM, there was a nine-inch vertical crack in the window facing the rear of the home in the staff office. The window facing the side of the home in the staff office slammed shut when opened.[Repeated violation 7/23/2024 et al.] | Screens, windows and doors shall be in good repair. | We have hired two full-time maintenance staff who will start addressing all maintenance-related issues on Monday, October 28, 2024. Their primary responsibilities include assessing all damages, promptly fixing all reported maintenance violations, and maintaining the houses to ensure they are free from any further maintenance violations. They will also train staff on completing maintenance-related issue reports and perform daily maintenance check ups at all properties. Additionally, we have appointed a new Director of Residential Facilities & Compliance, responsible for overseeing all maintenance-related violations, supporting the correction of issues, and holding the maintenance team accountable. The Director will conduct comprehensive walkthroughs of each property with the new maintenance staff to assess all residential housing damages, develop a completion schedule for each task at each house, conduct daily meetings to review completed and outstanding work, submit a daily checklist of completed and pending tasks with planned completion dates, and document all work with before-and-after photos to ensure thoroughness and accuracy. |
12/16/2024
| Not Implemented |
| 6400.73(a) | At 10:06 AM, the outside railing, along the eleven-steps between the driveway and the walkway, was loose, wobbly, and unstable.[Repeated violation 7/23/2024 et al.] | Each ramp, and interior stairway and outside steps exceeding two steps shall have a well-secured handrail. | We have hired two full-time maintenance staff who will start addressing all maintenance-related issues on Monday, October 28, 2024. Their primary responsibilities include assessing all damages, promptly fixing all reported maintenance violations, and maintaining the houses to ensure they are free from any further maintenance violations. They will also train staff on completing maintenance-related issue reports and perform daily maintenance check ups at all properties. Additionally, we have appointed a new Director of Residential Facilities & Compliance, responsible for overseeing all maintenance-related violations, supporting the correction of issues, and holding the maintenance team accountable. The Director will conduct comprehensive walkthroughs of each property with the new maintenance staff to assess all residential housing damages, develop a completion schedule for each task at each house, conduct daily meetings to review completed and outstanding work, submit a daily checklist of completed and pending tasks with planned completion dates, and document all work with before-and-after photos to ensure thoroughness and accuracy. |
12/16/2024
| Implemented |
| 6400.76(a) | At 10:28 AM, the seat of a wooden rocking chair on the front porch was cracked all the way through. | Furniture and equipment shall be nonhazardous, clean and sturdy. | We have hired two full-time maintenance staff who will start addressing all maintenance-related issues on Monday, October 28, 2024. Their primary responsibilities include assessing all damages, promptly fixing all reported maintenance violations, and maintaining the houses to ensure they are free from any further maintenance violations. They will also train staff on completing maintenance-related issue reports and perform daily maintenance check ups at all properties. Additionally, we have appointed a new Director of Residential Facilities & Compliance, responsible for overseeing all maintenance-related violations, supporting the correction of issues, and holding the maintenance team accountable. The Director will conduct comprehensive walkthroughs of each property with the new maintenance staff to assess all residential housing damages, develop a completion schedule for each task at each house, conduct daily meetings to review completed and outstanding work, submit a daily checklist of completed and pending tasks with planned completion dates, and document all work with before-and-after photos to ensure thoroughness and accuracy. |
12/16/2024
| Not Implemented |
| 6400.80(b) | At 10:06 AM on 10/7/24, a one-inch by one-inch wooden railing spindle with an exposed sharp, splintering end on the walkway to the front door. At 10:10 AM, the exposed end of a downspout running from the front porch and into the front yard was frayed and damaged exposing sharp edges. At 10:40 AM, a shed in the backyard was covered in overgrowth and brush with collapsed walls and a missing door. The shed's interior walls were heavily covered in a black substance appearing to be mold and on the ground inside were four empty plastic water bottles, a blanket, and a carcass of a dead animal. | The outside of the building and the yard or grounds shall be well maintained, in good repair and free from unsafe conditions. | We have hired two full-time maintenance staff who will start addressing all maintenance-related issues on Monday, October 28, 2024. Their primary responsibilities include assessing all damages, promptly fixing all reported maintenance violations, and maintaining the houses to ensure they are free from any further maintenance violations. They will also train staff on completing maintenance-related issue reports and perform daily maintenance check ups at all properties. Additionally, we have appointed a new Director of Residential Facilities & Compliance, responsible for overseeing all maintenance-related violations, supporting the correction of issues, and holding the maintenance team accountable. The Director will conduct comprehensive walkthroughs of each property with the new maintenance staff to assess all residential housing damages, develop a completion schedule for each task at each house, conduct daily meetings to review completed and outstanding work, submit a daily checklist of completed and pending tasks with planned completion dates, and document all work with before-and-after photos to ensure thoroughness and accuracy. |
12/16/2024
| Not Implemented |
| 6400.82(f) | At 11:37 AM, the bathroom on the second floor of the home did not have a trash receptacle.[Repeated violation 7/23/2024 et al.] | Each bathroom and toilet area that is used shall have a sink, wall mirror, soap, toilet paper, individual clean paper or cloth towels and trash receptacle. | To address the absence of trash receptacles, as well as prevent lid separation, we are replacing existing bins without attached lids across all bathrooms, kitchens, and outdoor areas with step-on trash cans. One order was received on October 30, with additional orders expected on November 1 and 2. Additionally, an over-the-sink mirror has been ordered and will be installed by the maintenance team upon arrival. Residential site supervisors will verify the presence and functionality of these items during weekly inspections. |
12/16/2024
| Not Implemented |
| 6400.110(e) | At 11:46 AM, the smoke detector on the basement of the three-story home was not interconnected. | If the home serves four or more individuals or if the home has three or more stories including the basement and attic, there shall be at least one smoke detector on each floor interconnected and audible throughout the home or an automatic fire alarm system that is audible throughout the home. The requirement for homes with three or more stories does not apply to homes licensed in accordance with this chapter prior to November 8, 1991. | We have hired two full-time maintenance staff who will start addressing all maintenance-related issues on Monday, October 28, 2024. Their primary responsibilities include assessing all damages, promptly fixing all reported maintenance violations, and maintaining the houses to ensure they are free from any further maintenance violations. They will also train staff on completing maintenance-related issue reports and perform daily maintenance check ups at all properties. Additionally, we have appointed a new Director of Residential Facilities & Compliance, responsible for overseeing all maintenance-related violations, supporting the correction of issues, and holding the maintenance team accountable. The Director will conduct comprehensive walkthroughs of each property with the new maintenance staff to assess all residential housing damages, develop a completion schedule for each task at each house, conduct daily meetings to review completed and outstanding work, submit a daily checklist of completed and pending tasks with planned completion dates, and document all work with before-and-after photos to ensure thoroughness and accuracy. |
12/16/2024
| Not Implemented |
| 6400.111(f) | At 11:38 AM, the fire extinguisher on the second floor of the home was most recently inspected and approved in August 2023. | A fire extinguisher shall be inspected and approved annually by a fire safety expert. The date of the inspection shall be on the extinguisher. | The fire extinguisher on the second floor will be inspected and approved by a certified fire safety expert to ensure it meets the annual inspection requirement. The inspection date will be clearly marked on the extinguisher. This inspection will be completed promptly to ensure compliance. |
12/16/2024
| Implemented |
| 6400.171 | At 11:23 AM on 10/7/24, there were two partially used unsealed boxes of cereal on top of the refrigerator in the kitchen of the home. There was an eight-ounce can of Tony Chachere's Original Creole Seasoning with a best-by-date of October 2023, and a partially used unsealed 9.5-ounce bag of Doritos Spicy Nacho Chips in the kitchen cabinet above the counter next to the stove. At 11:25 AM, a half-gallon carton of Giant Eagle Fat-Free Skim Milk with a sell-by-date of 8/24/24 was in the refrigerator.[Repeated violation 7/23/2024 et al.] | Food shall be protected from contamination while being stored, prepared, transported and served.
| To address improper food storage practices, all expired and improperly stored items in the refrigerator, freezer, and kitchen area were immediately discarded. Staff have been reminded of food storage protocols, including checking expiration dates and ensuring food is wrapped and protected from contamination. Additionally, a food safety flyer has been created and will be posted in the kitchen as a reminder of proper storage practices. Residential Site Supervisors will monitor food storage during their weekly inspections to ensure compliance. |
12/16/2024
| Not Implemented |
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