Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00277840 Unannounced Monitoring 11/14/2025 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.61(a)The Hallway in home is wide enough for the wheelchair, the doorway to enter the bedroom is not. It was stated that Individual #1 uses a walker most of the time. staff was observed transporting individual #1 in a wheelchair inside of the home, the use of the walker was not observed.A home serving individuals with a physical disability, blindness, a visual impairment, deafness or a hearing impairment shall have accommodations to ensure the safety and reasonable accessibility for entrance to, movement within and exit from the home based upon each individual's needs. On 11/28/25 all staff (Direct care and Management) were trained on the importance of ensuring that A home serving individuals with a physical disability, blindness, a visual impairment, deafness or a hearing impairment shall have accommodations to ensure the safety and reasonable accessibility for entrance to, movement within and exit from the home based upon each individual's needs. On 11/21/25 the individual #1 went to gateway pharmacy and met with the Durable Medical equipment team and tried out different wheelchairs for size , fit and maneuverability. A smaller fitted wheelchair was purchased by CareSense on 11/21/25 after the assessment was completed. individual #1 now has access two wheelchairs. the larger wheelchair that she came to caresense with is now kept in the vehicle for community outings, when needed, and the new wheelchair is kept in the home for emergencies and or when needed. the smaller wheelchair is easier to maneuver down the hallway in and out of her bedroom. She also is able to utilize her walker for mobility 12/04/2025 Implemented
6400.62(a)Chemicals/cleaning supplies were in an unlocked cabinet in the kitchen storage area. The ISP states that individual #1 is unaware of safety around chemicals and hygiene supplies. If individual #1 were to use them, individual would need supervision.Poisonous materials shall be kept locked or made inaccessible to individuals. On 11/28/25 all staff (Direct care and Management) were trained on the importance of ensuring that poisonous materials shall be kept locked or made in accessible to individuals. Prior to the unannounced visit on 11/14/25, Individual #1 poison safety was discussed during an assurance visit held on august 12, 2025 with the team (includes family, supports coordinator, caresense, and buck's county). At the assurance visit on 8/12/25, the team was in agreement that the individual # 1 is poison safe. The feedback regarding poison safety for individual #1 was documented on the assurance visit report sent by buck's county but was not updated in the ISP at the time of the unannounced monitoring. So, a reminder email was sent to the SC on 11/14/25 and the Sc sent an email confirmation on 11/19/2025 notifying the team that the ISP was updated to reflect the correct poison safety level. The ISP was updated and printed now reads that she is poison safe. 12/04/2025 Implemented
6400.144The individual uses an insulin pump to monitor blood glucose and administer insulin. Prior to meals and snacks, staff are required to verify blood glucose and administer an insulin bolus via the pump. Staff document blood glucose levels and insulin doses on a log sheet. The insulin bolus order was not transcribed onto the MAR. The log sheet incorrectly instructed staff to "complete log before individual has any meals or snacks," rather than following the provider order: "administer insulin bolus before meals for blood glucose 120--160, and after meals if blood glucose is 90--100." No guidance was provided for blood glucose 70--89, 101--119, or >160. Orders for blood glucose <70 were provided and compliant; orders for blood glucose above a specific value were not providedHealth services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. On 11/28/25 all staff (Direct care and Management) were trained on the importance of ensuring that Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. The caresense team on 11/14/25 contacted the endocrinologist to get guidance for blood glucose 70--89, 101--119, or >160 as well as when to guidance on when to administer bolus (if before or after meals) insulin bolus order to ensure the new script was updated so that it could be transcribed onto the MAR accurately And or the doctors order with clear instructions. the endocrinologist over a period of several days worked with the care sense team on finalizing the parameters for administering the insulin bolus as well as specifying what to do based on parameters of blood sugar levels for individual #1. The endocrinologist for individual #1 sent and updated script on 11/21/25 and the final change on11/25/25. These updated orders that captured when to give the bolus and the sugar level parameters were sent to the pharmacy and new mars printed for the home to be utilized moving forward. staff were trained on the new orders during the POC trained on 11/28/25. 12/04/2025 Implemented
6400.32(e)The bedroom drawers are labeled, individual #1 stated that individual personally pack away items and did not and does not know why they are labeled.An individual has the right to make choices and accept risks.On 11/28/25 all staff (Direct care and Management) were trained on the importance of ensuring that individual has the right to make choices and accept risks and that right is not compromised. Since Individual #1 does not need the labels on her drawers, the labels were removed the day of the unannounced inspection. 12/04/2025 Implemented
6400.166(a)(15)Medication records shall include special precautions. In the event the insulin pump malfunctions or is inoperable, the individual transitions to subcutaneous insulin injections with finger stick glucose checks. These precautions were not documented on the MAR with the associated order. All medications must clearly state directions for use.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Special precautions, if applicable.On 11/28/25 all staff (Direct care and Management) were trained on the importance of ensuring that A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Special precautions, if applicable. The caresense team on 11/14/25 contacted the endocrinologist to get updated guidance regarding precautions /steps to take if the insulin pump malfunctions or is inoperable, the steps include the individual transitioning to subcutaneous insulin injections with finger stick glucose checks, but the directions were not clearly defined. The endocrinologist over a period of several days worked with the care sense team on finalizing the parameters for precautions /steps to take if the insulin pump malfunctions or is inoperable and defined those steps by step directions in new orders. These updated orders were sent to the gateway pharmacy and new mars printed for the home to be utilized moving forward. staff were trained on the new orders during the POC training on 11/28/25. 12/04/2025 Implemented
6400.169(b)(2)The Medication Administration Program requires unlicensed staff administering insulin to complete Department-approved diabetes education within the past 12 months. Review revealed that unlicensed staff had not completed the required training by a certified diabetes educator and had not completed the Department-approved program.A staff person may administer insulin injections following successful completion of both: A Department-approved diabetes patient education program within the past 12 months.On 11/28/25 all staff (Direct care and Management) were trained on the importance of ensuring that A staff person may administer insulin injections following successful completion of both: A Department-approved diabetes patient education program within the past 12 months. All identified unlicensed staff attended the diabetes training on the following days, 11/21/25 and 11/19/25 and passed the diabetes training completed by a certified diabetes trainer educator that completed the department approved program. All staff working within the home are now trained by a certified diabetes specialist. 12/04/2025 Implemented
SIN-00242634 Renewal 04/11/2024 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.64(a)Dishwasher dirty with debris/needs cleaning.Clean and sanitary conditions shall be maintained in the home. At the time of the inspection the dishwasher at the home was found in a unclean and unsanitary condition and due to this the director of residential who was onsite ensured that the dishwasher was cleaned on the same da y of inspection on 4/11/24. On 5/2/24 - all staff were trained on the importance of ensuring that all homes maintain a clean and sanitary condition including the dishwasher cleaning use. 05/17/2024 Implemented
6400.67(a)The bathroom wall behind the toilet is peeling, and needs to be repaired or replaced.Floors, walls, ceilings and other surfaces shall be in good repair. on 5/2/24, Staff were retrained on the importance of ensuring that all Floors, walls, ceilings and other surfaces shall be in good repair. On 4/30/24 the bathroom wall at the park site was fixed and repaired to an appropriate compliance standard and was no longer peeling. 05/24/2024 Implemented
6400.110(a)The smoke detectors are interconnected but were not operable; they did not sound while being tested during inspection. A home shall have a minimum of one operable automatic smoke detector on each floor, including the basement and attic. On the day of the inspection the smoke detectors were not all interconnected due to it needing a battery. the smoked detectors were updated and fixed on 4/11/24 before the close of business. on 5/2/24 -Staff were retrained on ensuring that the home shall have a minimum of one operable automatic smoke detector on each floor, including the basement and attic and the importance of fire safety in the home. On 5/8/24 Managment staff also had more Indepth fire safety training and the program coordinator and Director of residential completed fire safety trainer (train the trainer) certification and are now able to teach their staff directly fire safety training and can complete home checks with a more informed perspective as a fire safety trainer . 05/24/2024 Implemented
SIN-00216966 Unannounced Monitoring 12/12/2022 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.81(k)(6)No Mirror in the room of Individual 1.In bedrooms, each individual shall have the following: A mirror. On 12/12/22 Direct care staff and management were trained on the importance of having in bedrooms, each individual shall have the following: A mirror. (Attachment #10). Picture of mirror in room (attachment #21) 01/09/2023 Implemented
6400.144Pharmaceutical services are not being fully rendered for Individual 1. The mupirocin 2% ointment listed on their MAR was missing from their medication kit. Their medication kit also included fluticasone propionate nasal spray with orders to administered two sprays in each nostril once daily at 8PM which was not listed on the MAR.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. On 12/12/22 Direct care staff and management were trained on the importance of ensuring that Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. Corrected on 12/12/2022, mupirocin picked up from pharmacy and place in the med box and mar updated to reflect fluticasone spray (attachment #22) 01/09/2023 Implemented
6400.163(a)Individual 2's prescription Duoderm patches were stored without their pharmacy label and instead just had its manufacturer packaging.Prescription and nonprescription medications shall be kept in their original labeled containers. Prescription medications shall be labeled with a label issued by a pharmacy.On 12/12/22 Direct care staff and management were trained on the importance of ensuring that Prescription and nonprescription medications shall be kept in their original labeled containers prescription medications shall be labeled with a label issued by a pharmacy.( attachment #10) label updated on 12/12/22 for duoderm patches. (Attachment #23) 01/09/2023 Implemented
6400.163(h)Individual 1's medication kit included PRN acetaminophen and ibuprofen that were both expired; their pharmacy label indicated they were to be disposed of by 5/6/22.Prescription medications that are discontinued or expired shall be destroyed in a safe manner according to Federal and State statutes and regulations.On 12/12/22 Direct care staff and management were trained on the importance of ensuring that prescription medications that are discontinued or expired shall be destroyed in a safe manner according to Federal and State statutes and regulations (attachment #10). New scripts were picked up from individual and added to MAR (attachment #24) 01/09/2023 Implemented
6400.165(b)There is a discrepancy between the orders listed on Individual 1's pharmacy label and MAR for their Debrox ear drops. The pharmacy label indicates 5 drops are needed for both ears twice daily as needed; the MAR indicates 5 drops should be placed in each ear twice daily for up to 4 days, and that the individual should lie with their ear upward for 5 minutes. The pharmacy label is written like a PRN; the MAR is written like a prescribed medication that is to be administered for a set period of time. The individual's prescribed Preparation H also has a MAR/pharmacy label mismatch: the MAR indicates it is to be applied to their rectum twice daily as needed; the pharmacy label indicates it should be applied to the affected area three times daily. These discrepancies must be clarified. Their MAR also calls for a 25 mg. dosage of hydroxyzine to be taken in 1 -- 2 tablet dosages twice a day as needed; the kit only included 50 mg. dosages of the medication. If the 25 mg. order is no longer in effect, it should be removed from the MAR.A prescription order shall be kept current.On 12/12/22 Direct care staff and management were trained on the importance of ensuring that A prescription order shall be kept current.( attachment #10) Debrox updated to reflect current script. (Attachment #25) prep h label was updated to reflect correct label. (Attachment #26) individual attended appointment on 12/23/22 discontinued of 25mg (discontinued) /hydroxyzine 50mg updated (attachment #27) 01/09/2023 Implemented
6400.207(4)(IV)Individual 1 has hydroxyzine HCL listed as a PRN medication, to be administered twice per day as needed for agitation. Psychotropic medications cannot be administered on a PRN basis; the order must clearly specify times it is to be used (for example, how often per day or week, or prior to doctor's appointments), or be administered by a medical professional.A chemical restraint, defined as use of a drug for the specific and exclusive purpose of controlling acute or episodic aggressive behavior. A chemical restraint does not include a drug ordered by a health care practitioner or dentist for the following use or event: A specific, time-limited stressful event or situation to assist the individual to control the individual's own behavior.On 12/12/22 Direct care staff and management were trained on the importance of ensuring that A chemical restraint, defined as use of a drug for the specific and exclusive purpose of controlling acute or episodic aggressive behavior. A chemical restraint does not include a drug ordered by a health care practitioner or dentist for the following use or event: A specific, time-limited stressful event or situation to assist the individual to control the individual's own behavior. and that this is implemented appropriately. Hydroxyzine was updated to reflect a daily order instead of on a PRN basis (attachment #25) 01/09/2023 Implemented
SIN-00203553 Renewal 04/13/2022 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.66There is inadequate lighting in the basement. (Some of the bulbs were inoperable so the basement was dark)Rooms, hallways, interior stairways, outside steps, outside doorways, porches, ramps and fire escapes shall be lighted to assure safety and to avoid accidents. The lighting was replaced in the basement and additional lighting ordered ( 5/10/2022) to be added to the current basement lighting. additional lighting will be installed by 5/18/22. lead staff was retrained on the regulations that pertains to Rooms, hallways, interior stairways, outside steps, outside doorways, porches, ramps and fire escapes shall be lighted to assure safety and to avoid accidents. 05/18/2022 Implemented
6400.67(a)The ceiling in the kitchen above the sink has water damage and should be repaired.Floors, walls, ceilings and other surfaces shall be in good repair. A handyman was contacted and per his availability he will fix/repair the ceiling on 5/18/22.. lead Staff was retrained on what to look for in regard to ceilings, floors and walls being in good repair and what the follow up steps would be if not in good repair. 05/18/2022 Implemented
6400.72(a)There is no screen in the bedroom window of Individual #1. (Window was open at the time of inspection)Windows, including windows in doors, shall be securely screened when windows or doors are open. screen had become dislodged and was put back in. maintenance will check out screen on 5/18/22 to ensure it was in securely .. lead Staff was retrained on what to look for in regard to ceilings, floors and walls being in good repair and what the follow up steps would be if not in good repair as well as checking if the Windows, including windows in doors, are securely screened. 05/18/2022 Implemented
6400.76(a)The closet in the bedroom of Individual #2 was off the track and should be repaired. Furniture and equipment shall be nonhazardous, clean and sturdy. after staff attempting to put the closet door back on track, a handyman was contacted, and they will assess the door and update the bedroom closet on 5/18/22. lead staff was retrained on the regulations that pertains to Rooms, hallways, interior stairways, outside steps, outside doorways, porches, ramps and fire escapes shall be lighted to assure safety and to avoid accidents as well as checking furniture for good repair 05/18/2022 Implemented
6400.141(c)(6)There was no current TB test on file for Individual #2The physical examination shall include: Tuberculin skin testing by Mantoux method with negative results every 2 years for individuals 1 year of age or older; or, if tuberculin skin test is positive, an initial chest x-ray with results noted. individual # 1 had his tb shot given on 5/10/22 and will return on 5/12/22 to complete the follow up . Lead staff was retrained on the importance of completing a TB and ensuring that during the annual physical all documentation and procedures ( TB , Labwork) are completed. 05/13/2022 Implemented
6400.142(a)The most recent dental exam for individual #2 is dated 4/27/21. At this exam the dentist requests a 6 month follow up and there is no documentation of this follow up having occurred.An individual 17 years of age or younger shall have a dental examination performed by a licensed dentist semiannually. An individual 18 years of age or older shall have a dental examination performed by a licensed dentist annually. dental exam follow up was completed on 11/3/21, and the dental office was able to send over the documentation needed . Lead staff was retrained on documentation that should be completed while at a dental visit 05/10/2022 Implemented
6400.181(e)(10)There was no Lifetime medical on the annual assessment for individual #2 dated 7/2/21The assessment must include the following information: A lifetime medical history. Since the inspection the program coordinator/program specialist resigned and the lifetime medical has been reassigned to be completed by another program specialist by 5/16/22. staff , justice speller , program specialist was retrained on what should be included with the assessment and lifetime medical history . 05/16/2022 Implemented
6400.217There was no documentation for the consents for release of information for individual #2Written consent of the individual, or the individual's parent or guardian if the individual is 17 years of age or younger or legally incompetent, is required for the release of information, including photographs, to persons not otherwise authorized to receive it. Individual's consents request for signature were sent out on 4/12/22 to his mother and they have not been signed as yet. another DocuSign request will be sent on 5/11/2022 to request signatures again. Staff was retrained on the importance of getting annual consents for all clients. 05/11/2022 Implemented
6400.34(b)No copy of signed individual rights statement present in file of individual #2The home shall keep a copy of the statement signed by the individual, or the individual's court-appointed legal guardian, acknowledging receipt of the information on individual rights.Consents , including individual rights was request for signature were sent out on 4/12/22 to his mother and they have not been signed as yet. another DocuSign request will be sent on 5/11/2022 to request signatures again. Staff was retrained on the importance of getting annual consents for all clients 05/11/2022 Implemented
6400.46(b)The agency's fire safety expert's credentials were not updated annually - staff were not trained by a fire safety expert.Program specialists and direct service workers shall be trained annually by a fire safety expert in the training areas specified in subsection (a).Program Specialist is retaking the train the trainer fires safety training - scheduled to occur on 5/11/2022. Program coordinator was retrained on the training regulation pertaining to fire safety experts credentials being updated annually 05/11/2022 Implemented
6400.163(g)The following PRN medications were listed on the MAR for Individual #2 but were not present at the time of inspection: Anbesol 10% gel AquaphorPrescription medications shall be stored in an organized manner under proper conditions of sanitation, temperature, moisture and light and in accordance with the manufacturer's instructions.the pharmacist sent out a new Aquaphor and confirmed the dc of the time limited medication anbesol. Lead staff was retrained on checking the mar and medication ongoing for accuracy . 05/10/2022 Implemented
SIN-00186374 Renewal 04/07/2021 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.66The exterior front door light was not functional at the time of inspection.Rooms, hallways, interior stairways, outside steps, outside doorways, porches, ramps and fire escapes shall be lighted to assure safety and to avoid accidents. At the time of inspection, the front outdoor light was not functional., to correct this problem the light fixture was updated/light bulbs changed, walkway lights leading to the front door were installed as well as outdoor sensor lights were put up and additional sensor lights that come on automatically at dusk were purchased and installed to ensure compliance ongoing. Staff training was completed in regard to the bi-weekly checks of the home by lead staff/supervisor and program coordinator, as well as training on how to report any and all home/site concerns. 06/01/2021 Implemented
SIN-00157999 Renewal 06/25/2019 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.62(a)Individual # 1 is not able to handle poisons . The basement door was not locked to prevent access to the basement. Cleaning and laundry supplies were kept unlocked in the basement.Poisonous materials shall be kept locked or made inaccessible to individuals. Individual #1 does not normally access the basement and to prevent further access to hazard if left out accidentally, the handle to the basement door was replaced with a lockable handle with a key. All staff were notified of the new lock and purpose and the key was attached to the central staff keys for the home that are in the staff area. Additional locked closet is also in the hallway to hold poisons as well. 07/25/2019 Implemented
6400.67(b)The outside deck of the home has a locked rusted chain around the porch spindle. The basement clothes dryer was found with excessive lint. Floors, walls, ceilings and other surfaces shall be free of hazards.The rusted lock was cut off the next day by the program coordinator and disposed off. Moving forward the CareSense monthly house checklist/inspection will be conducted by a management staff and any items that are rusted and or in an incorrect place will be reported immediately to the Program coordinator 06/27/2019 Implemented
6400.68(b)The hot water in the bathroom was measured at 130 degrees. Hot water temperatures in bathtubs and showers may not exceed 120°F. A contractor was hired to fix the issue with the hot water temperature and was able to resolve the problem and return the temperature within the accepted range. The hot water temperature e will be checked on a monthly basis during the fire drills. 06/28/2019 Implemented