Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00260751 Renewal 02/12/2025 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.22(d)(1)At time of inspection there was no up to date financial record for Individual #1. The last financial record noted to be in the Individual's file was date June of 2024. Individual #1 uses a debit card for purchases. Upon request bank statements from June 2024 to January 2025 were printed and provided on 2/12/25. An up-to-date record of funds received by or deposited in the home were not maintained.The home shall keep an up-to-date financial and property record for each individual that includes the following: Personal possessions and funds received by or deposited with the home. Individual #1's bank statement records were provided during the inspection. Moving forward, the individual's bank statements will be attached to an ongoing ledger, along with all monthly receipts for every individual. Frontline supervisors have been trained and will be responsible for ensuring this process is consistently followed. The office manager will verify that this has been completed at the beginning of each month before filing the monthly financial records in their designated place in the office. 03/04/2025 Implemented
6400.22(e)(3)The Individual Support Plan for Individual #1 notes that they are able to carry $15 cash. At the time of inspection Staff #2 noted that Individual #1 does not use or keep any cash. A review of bank records for Individual #1 printed on 2/12/25 noted cash withdrawals for $20 on 7/1/24, 7/15/24, 10/24/24, 12/2/24, 12/6/24, and 1/27/25. Bank records also recorded a cash withdrawal in the amount of $10 on 8/26/24. Cash withdrawals were discussed with Staff #2 stating that the money was given to Individual #1 who would then take it to their program for spending. Documentation that the cash was provided and used by Individual #1 was requested and not received. For a withdrawal when the individual is given the money directly, the record shall indicate that funds were given directly to the individual. Documentation by actual receipt or expense record of the cash given to Individual #1 was not provided. If the home assumes the responsibility of maintaining an individual's financial resources, the following shall be maintained for each individual: Documentation, by actual receipt or expense record, of each single purchase exceeding $15 made on behalf of the individual carried out by or in conjunction with a staff person. Staff #2 was re-trained on the ISP by the program coordinator on the inspection day, 2/13/25. The program coordinator ensured that Staff #2 fully understands Individual #1's finances as outlined in the ISP. Moving forward, the program specialist will be responsible for ensuring that all staff and frontline supervisors are promptly informed of any updates documented in the ISP. 02/13/2025 Implemented
6400.104The notification to the local fire department on file was dated 7/27/21. The letter indicates that the home is empty and was not updated to reflect the admission of individuals on 2/28/19 and 6/20/19. Notification to the local fire department must be kept current.The home shall notify the local fire department in writing of the address of the home and the exact location of the bedrooms of individuals who need assistance evacuating in the event of an actual fire. The notification shall be kept current. CRHS updated and submitted all local fire department notifications for its residential sites on February 20, 2025. Moving forward, CRHS must update and submit these notifications annually or whenever there are changes to the home or the number of individuals residing there. 02/20/2025 Implemented
6400.144Documentation indicates that Individual #1 attended a gastroenterologist appointment on 12/8/23 and was to "F/U in 3 months. Documentation indicates that the next appointment occurred on 7/12/24 and exceeded the recommended three-month time frame. Documentation from the 7/12/24 appointment notes to "return in 6 months." At time of inspection on 2/12/25 there was no documentation to support that an appointment had been attended within the 6-month time frame recommended.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. After Individual #1's 7/12/24 appointment, the doctor's office was supposed to send a recall letter to the address on file once it was time to schedule the next appointment; however, the letter was never received. A follow-up request for a 6-month appointment was sent on 2/14/25, but there was no response from the office. Another follow-up request was submitted, again with no response. On 3/5/25, a call was made to the office, and they confirmed that their system was not receiving the requests. The issue was escalated to their office manager, and Individual #1 was scheduled for the next available appointment on 5/16/25. To ensure and maintain compliance moving forward, CRHS has added a part-time nurse who will be responsible for following up on doctor's appointments. 02/22/2025 Implemented
6400.214(b)At the time of inspection, the most recent physical and assessment for Individual #1 were not in the home as required. The most current copies of record information required in § 6400.213(2)¿(14) shall be kept at the residential home. The most current copies of record information required under § 6400.213(2)-(14) were immediately provided to the residential home from the office on the same day. The individual records are securely stored in the individual's folder, which is kept locked in the residential office space or the house's locked cabinet when not in use. 02/14/2025 Implemented
6400.216(a)At the time of inspection, the records for Individual #1 containing the Medication Administration Record, daily notes, dental visit form and additional items were located unlocked in the living room of the home. The records were stored in a hutch with glass doors and no locking device. An individual's records shall be kept locked when unattended. The individual records book was immediately transferred to the office upstairs. The individual records are to be securely stored in the individual's folder and kept locked in the residential office space when not in use. 02/13/2025 Implemented
6400.50(a)Fire Safety training for Staff #1 and Staff #3 was documented as being provided by an outside fire safety company with a certificate of completion provided. The certificate noted that the training was for the use of fire extinguishers. During discussion of the content of the training with Staff #4 noted that the training encompassed other areas as required. Documentation of the content of the training was requested and not received. It could not be determined that the fire safety training covered location specific details such as the meeting place during a fire. Content of all trainings must be maintained as part of the training record.Records of orientation and training, including the training source, content, dates, length of training, copies of certificates received and staff persons attending, shall be kept.CRHS will ensure that the Fire Safety Company provides the annual fire safety training and offers more detailed information on the training content, as required by regulations. In addition to the training provided by Fire Safety by Expert, staff will also complete a site-specific training that covers location details, including, but not limited to, the designated meeting place during a fire. 03/05/2025 Implemented
6400.52(c)(6)There was no documentation to support that Staff #3 received training on the Individual Support Plan for Individual #1 as required.The annual training hours specified in subsections (a) and (b) must encompass the following areas: Implementation of the individual plan if the person works directly with an individual.Staff #3 was re-trained on Individual #1 ISP immediately on the inspection day, 2/12/25. Moving forward, the Directors will ensure that the program specialist, staff, and frontline supervisors are trained on any updates documented in the ISP. 02/12/2025 Implemented
6400.165(c)At time of inspection a bottle of Chlorhexidine Gluconate was in use for Individual #1 with a record that it was delivered to the home and in use on 1/29/25. The bottle appeared to be near full. Label instructions noted that the medication was to be given "Rinse mouth w/ 1TBSP (15ml) X 30 seconds a 8am-8pm." The measuring device for the liquid was requested. A small shallow plastic cup was provided. The cup had no markings which would be used to measure the liquid as directed. The medication was not administered as prescribed.A prescription medication shall be administered as prescribed.Individual #1 had been using a previous bottle before the new one was opened and utilized. Med cups with markings up to 15ml were provided by the pharmacy. To ensure ongoing compliance, CRHS has added a part-time nurse responsible for following up on doctor's appointments and ensuring proper medication management. 02/22/2025 Implemented
6400.165(g)Documentation of medication reviews noted that they occurred on 6/29/24 and 11/1/24. This extends beyond the three-month time frame required.If a medication is prescribed to treat symptoms of a psychiatric illness, there shall be a review by a licensed physician at least every 3 months that includes to document the reason for prescribing the medication, the need to continue the medication and the necessary dosage.Individual #1's psych appointment on 11/1/24 occurred later than scheduled due to rescheduling by the doctor's office. Any changes to medical appointments will be documented and kept in the individual's file to ensure compliance. To maintain compliance moving forward, CRHS has added a part-time nurse who is responsible for following up on doctor's appointments. 02/22/2025 Implemented
SIN-00219225 Renewal 02/22/2023 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.15(a)The 3 to 6 months completion window for the agencies self-assessments prior to the expiration date of the agency's certificate of compliance was 9/26/22 to 12/26/22, and the self- assessment was completed on 1/10/23. This exceeds the requirement.The agency shall complete a self-assessment of each home the agency operates serving eight or fewer individuals, within 3 to 6 months prior to the expiration date of the agency¿s certificate of compliance, to measure and record compliance with this chapter. Community Resources for Human Services (CRHS) management will ensure self-assessments are completed in each serving home within 3-6 months prior to the expiration date of the certificate of compliance to measure and record compliance. 03/16/2023 Implemented
6400.141(a)An individual shall have a physical examination within 12 months prior to admission and annually thereafter. Individual #2 had a physical examination on 1/29/2021 and then not again until 3/30/22. This exceeds the requirement.An individual shall have a physical examination within 12 months prior to admission and annually thereafter. Individual #2 had refused the initial appointment whereby it was rescheduled for the 3/30/22. Individual #2 refusal documentation or progress note should have been kept on his file to explain the exceeding time requirement as per the regulations. Individual #2 has an upcoming appointment on 4/3/23. 04/03/2023 Implemented
6400.144Individual #2 is prescribed Trueplus 33g Lancets, test blood sugar 3x weekly at 8am. According to Individual #2 February 2023 Medication Administration Record (MAR) during the week of 2/5-2/11/23 the MAR was initialed on 2/6, 2/7, 2/8, 2/9, 2/10/ and 2/11. During the week of 2/12-2/18/23 the MAR was initialed on 2/13, 2/14, 2/15, 2/16, and 2/17. During the week of 2/19-2/25/23 the MAR was initialed on 2/20, 2/21, 2/22, and 2/23. Individual #2 has a history of refusing the blood sugar checks, and the agency is requiring the individual to have the blood sugar test done more frequently than what is prescribed. The medical service is not being provided as prescribed by the physician.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. Individual #2 has an upcoming Dr. appointment that will address the testing of the blood sugar. The staff have been re-trained to only check his blood sugar 3x weekly as prescribed. The staff are to no longer check his blood sugar more than the required times by the doctor. 03/15/2023 Implemented
6400.46(d)Staff #2 date of hire is 7/19/22 and there is no documentation that they were trained within 6 months after the date of employment in first aid. Staff #2's received training on 6/23/22 from the American Heart Association and the card indicated Basic Life Support (CPR and AED Program).Program specialists, direct service workers and drivers of and aides in vehicles shall be trained within 6 months after the day of initial employment and annually thereafter, by an individual certified as a training by a hospital or other recognized health care organization, in first aid, Heimlich techniques and cardio-pulmonary resuscitation.Staff #2 was re-trained on CPR, first aid, Heimlich techniques, and AED by a certified American Heart Association trainer on 3/9/23. Staff #2 is currently in compliance. 03/09/2023 Implemented
6400.165(g)Individual #2 is prescribed medication to treat symptoms of a psychiatric illness. Individual #2's had a medication review on 2/8/23 and the form used did not include the documentation of the reason for prescribing the medication.If a medication is prescribed to treat symptoms of a psychiatric illness, there shall be a review by a licensed physician at least every 3 months that includes to document the reason for prescribing the medication, the need to continue the medication and the necessary dosage.Individual #2 psychiatrist appointment have been completed on a company designated form moving forward which include the documentation of the reason for prescribing the medication, name of the doctor prescribing medication and the individuals names and dosage. 03/10/2023 Implemented
6400.166(a)(2)Individual #2's Mediation Administration Record (MAR) did not list the following prescribers: Kimberly Garcia and Angela Latoorre.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Name of the prescriber.Individual #2 MAR was corrected immediately and all the Dr. names were added on it. Program coordinator contacted the pharmacy to add the names of the doctors on the MAR following the upcoming months. 02/23/2023 Implemented
SIN-00216374 Unannounced Monitoring 12/01/2022 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.166(c)Individual #1 is prescribed Earwax treatment 6.5% Drops, place 5 drops in both ears 2x/day at 8am-8pm. Individual #1 refused the medication at 8am on 12/1/22. Individual #1 is prescribed True Metrix glucose test, test blood sugar once a day @ 7am. Individual #1 refused the testing at 7am on 12/1/22. There is no documentation on if the refusals have been reported to the prescriber, or the individual being educated on the benefits of taking his medications as prescribed.If an individual refuses to take a prescribed medication, the refusal shall be documented on the medication record. The refusal shall be reported to the prescriber as directed by the prescriber or if there is harm to the individual.CRHS administration contacted the doctor's office to provide guidance on individual refusal protocol immediately after notification. Individual's Earwax was changed to PRN and the Test-trips was changed to 3* weekly as the individual refusals are sporadic. CRHS will ensure to communicate with the doctor if this change needs additional revision. 12/27/2022 Implemented
SIN-00240392 Renewal 03/05/2024 Compliant - Finalized
SIN-00200549 Renewal 03/29/2022 Compliant - Finalized