Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00253507 Unannounced Monitoring 08/01/2024 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.52(a)(1)Staff #'s 2,3,5,6,7, and 8 are all DSP's and did not complete the required 24 hours of training relating to job skills and knowledge for 2023 or 2024.The following shall complete 24 hours of training related to job skills and knowledge each year: Direct service workers.Human Resource Manager will track employee trainings, including any trainings required through ODP 10/20/2024 Implemented
6400.52(a)(2)Staff #4 is a team lead and did not complete the required 24 hours of training relating to job skills and knowledge for 2023 or 2024.The following shall complete 24 hours of training related to job skills and knowledge each year: Direct supervisors of direct service workers.Human Resource Manager will track employee trainings, including any trainings required through ODP 10/20/2024 Implemented
6400.52(b)(1)Staff #'s 1 and 10 did not complete the required 12 hours of training for 2023 or 2024.The following shall complete 12 hours of training each year: Management, program, administrative and fiscal staff persons.Human Resource Manager will track that all staff completed the required trainings hours, including training through ODP 10/20/2024 Implemented
6400.52(c)(1)Staff #'s 1,2,3,4,5,6,7,8, and 10 did not complete the required training in the application of person-centered practices, community integration, individual choice, and supporting individuals to develop and maintain relationships.The annual training hours specified in subsections (a) and (b) must encompass the following areas: The application of person-centered practices, community integration, individual choice and supporting individuals to develop and maintain relationships.Human Resource Manager will ensure all staff complete required training hours 10/20/2024 Implemented
6400.52(c)(2)Staff #'s 1,2,3,4,5,6,7,8, and 10 did not complete the required training in the prevention, detection, and reporting of abuse, suspected abuse, and alleged abuse in accordance with the Older Adults Protective Services Act (35 P.S.§§ 10225.101-10225- 5102), the Child Protective Service Law (23 Pa. C.S §§ 6301-6386), the Adult Protective Services Act (35 P.S. §§ 10210.101-10210.704), and applicable adult protective services regulations.The annual training hours specified in subsections (a) and (b) must encompass the following areas: The prevention, detection and reporting of abuse, suspected abuse and alleged abuse in accordance with the Older Adults Protective Services Act (35 P.S. §§ 10225.101-10225.5102). The child protective services law (23 Pa. C.S. §§ 6301-6386) the Adult Protective Services Act (35 P.S. §§ 10210.101 - 10210.704) and applicable protective services regulations.Human Resource Manager will ensure all staff meet required training hours 10/20/2024 Implemented
6400.52(c)(3)Staff #'s 1,2,3,4,5,6,7,8, and 10 did not complete the required training in individual rights.The annual training hours specified in subsections (a) and (b) must encompass the following areas: Individual rights.Human Resource Manager will ensure that all staff complete required training hours, including annual ODP training 10/20/2024 Implemented
6400.52(c)(4)Staff #'s 1,2,3,4,5,6,7,8, and 10 did not complete the required training in recognizing and reporting incidents.The annual training hours specified in subsections (a) and (b) must encompass the following areas: Recognizing and reporting incidents.Human Resource Manager will ensure that all staff complete required training hours, including annual ODP training 10/20/2024 Implemented
6400.52(c)(5)Staff #'s 1,2,3,4,5,6,7,8, and 10 did not complete the required training in the safe and appropriate use of behavior supports if the person works directly with an individual.The annual training hours specified in subsections (a) and (b) must encompass the following areas: The safe and appropriate use of behavior supports if the person works directly with an individual.Human Resource Manager will ensure that all staff complete required training hours, including annual ODP training 10/20/2024 Implemented
6400.52(c)(6)Staff #'s 1,2,3,4,5,6,7,8, and 10 did not complete the required training in the Implementation of the individual plan if the person works directly with an individual.The annual training hours specified in subsections (a) and (b) must encompass the following areas: Implementation of the individual plan if the person works directly with an individual.Human Resource Manager will ensure that all staff complete required training hours, including annual ODP training 10/20/2024 Implemented
SIN-00240551 Renewal 03/12/2024 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.106The furnace inspection for this home was completed on 12/4/22 and/or 12/7/22 and not again until 12/23/2023, which exceeds the one year and 15-day grace time period allowed for this regulation.Furnaces shall be inspected and cleaned at least annually by a professional furnace cleaning company. Written documentation of the inspection and cleaning shall be kept. The company will schedule the annual furnace inspection 30 days prior to the previous inspection. Furnace inspections are completed by Rhoades Plumbing and Heating. 04/08/2024 Implemented
6400.145(2)The emergency medical plan does not indicate the method of transportation to be used in the event of emergency and non-emergency situations.The home shall have a written emergency medical plan listing the following: The method of transportation to be used. The emergency medical plan will be updated to provide a method of transportation. 04/08/2024 Implemented
SIN-00201240 Renewal 03/15/2022 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.67(a)Individual #2's small nightstand right side bottom was missing a knob.Floors, walls, ceilings and other surfaces shall be in good repair. The missing hardware (knobs) for the cited furniture was replaced to achieve regulatory compliance. Pictures have been submitted via email to verify this correction occurred. 03/23/2022 Implemented
6400.141(c)(14)Individual #1's most recent annual physical dated 3/7/22 did not have information pertinent to diagnosis and treatment in case of an emergency. It was left blank. Individual #1's physical from last year did indicate in this section that "Benadryl then Epinephrine if needed for Bee Stings" due to allergy. Thus, this information is important to have included on the form.The physical examination shall include: Medical information pertinent to diagnosis and treatment in case of an emergency. The PCP was contacted to address the missing information pertinent to diagnosis and treatment in case of an emergency on the person's physical from last year. The information was added to this section to indicate ¿Benadryl then Epinephrine if needed for Bee Stings due to allergy. Pictures were submitted to verify the correction to the physical with the physician's initials. 03/25/2022 Implemented
SIN-00184832 Renewal 03/15/2021 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.112(c)An accurate written fire drill record shall be kept. The fire drill record for this home had multiple discrepancies. On 4/28/20, the day of the week was listed as a Saturday. However, it was a Tuesday. This makes it unclear if the date was incorrectly documented or the day of the week. In addition, the fire drills held on 9/29/20 and 10/20/20 were documented as having been held on 9/29/21 and 10/20/21. The fire drill held on 10/20 says that it occurred on Friday. However, 10/20 was a Tuesday.A written fire drill record shall be kept of the date, time, the amount of time it took for evacuation, the exit route used, problems encountered and whether the fire alarm or smoke detector was operative. The Residential Supervisor failed to complete a fire drill record with complete accuracy. The Residential COO completed a zoom training with the house supervisors for all residential locations on 3/23/2021, which included the requirements for fire drills and accurate documentation of the drill on the fire drill record. The training sheet will be attached to the licensing email as Attachment #1 upon submission of the POC to the Department. 03/23/2021 Implemented
SIN-00167434 Renewal 02/11/2020 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.106Current furnace inspection was completed on 2/03/2020 and last year's inspection was completed on 1/05/2019; regulation 106 states that furnace cleanings must be completed yearly; this providers records document that the inspection was completed almost a month late.Furnaces shall be inspected and cleaned at least annually by a professional furnace cleaning company. Written documentation of the inspection and cleaning shall be kept. The Maintenance Supervisor will be responsible to ensure that all of the applicable residential homes furnaces are inspected and cleaned at least annually by a professional furnace cleaning company. The Maintenance Supervisor has a reminder added to the company calendar that includes Crossroads CEO and Residential COO to ensure that the inspection is scheduled a minimum of 30 days prior to the annual deadline. The Maintenance Supervisor will ensure that there is written documentation of the inspection and cleaning and that the documentation clearly specifies the cleaning and inspection in the invoice provided to Crossroads. 03/05/2020 Implemented
6400.112(e)The sleep drill for this home was conducted 11/22/18 and not again until 7/16/19, which exceeds the 6-month requirement.A fire drill shall be held during sleeping hours at least every 6 months. The Residential Supervisor failed to complete a fire drill during sleeping hours at least every 6 months. An asleep drill was conducted on 2/18/2020 for remediation purposed and the fire drill log has been attached for supporting documentation. Residential Supervisors are responsible for completing fire drills in the residential locations. The Program Specialists are responsible and completed retraining for all Residential Supervisors on to ensure that fire drills are completed at least every 6 months. This training was conducted on 3/3/2020 for remediation purposed and the training sheet for overnight fire drills has been attached for supporting documentation. The Program Specialists will review all fire drills upon completion to verify the accuracy of the drill, full completion of the drill, identify and address any concerns during the drill, and ensure that drills are conducted during sleeping hours at least every 6 months. 03/03/2020 Implemented
SIN-00148961 Renewal 01/23/2019 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.20Individual #1 has current, active grand mal, petite mal, and cluster seizures. The individual's seizure protocol indicates staff are to call 911 for any seizure activity. The residential home did not have a seizure log to indicate all seizure activity, type of seizure, length of seizure, loss of consciousness, loss of breathing, change in any skin color/eye color/lip color, what the individual was doing before/during/after seizure, time seizure started, time ended, when 911 was called, etc.The home shall maintain a record of individual illnesses, seizures, acute emotional traumas and accidents requiring medical attention but not inpatient hospitalization, that occur at the home. The CSI Medical Coordinator Sarah Nelen was providing guidance and support for seizure activity based on the individual¿s seizure protocol but the seizure activity was not being charted or tracked to provide necessary data that may be helpful in the care and treatment for the individual. The CSI Medical Coordinator Sarah Nelen has created a seizure log that has been implemented immediately that will require staff to document every incidence of seizure activity. Please see Attachments: (Seizure Log and Seizure Education). The staff have been trained on the seizure log Attachment (Signature Page ¿ Seizures and Constipation) and the criteria that needs to be completed. The new seizure log entails type of seizure activity, length of seizure, time started/ended, loss of consciousness, loss of breathing, change in skin/eye/lip color, Individual¿s activity prior to seizure, current seizure medications and doses, time 911 alerted, etc. Staff have also been trained on the varying seizures types that relate to the individual. 02/04/2019 Implemented
6400.62(a)REPEAT from 6/12/17 and 4/10/17 unannounced monitoring: A tube of caulking that contained a label to contact poison control center was found unlocked and accessible in the drawer next to the bathroom sink on the first floor.Poisonous materials shall be kept locked or made inaccessible to individuals. The Program Specialist Carol Clouse was responsible to ensure staff in the residential location were retrained on poisonous materials and storing them properly in their original, labeled containers. This training occurred on 2/4/2019 and covered the Attachment (CSI Exposure Control Plan) which covers properly mixing a bleach/water solution so that it be used and disposed of immediately and never stored in any form unless in the original, labeled container. At no time should the solution be unattended or left for future use. A verification signature page Attachment (Signature Page ¿ Poisonous Materials) has been completed for training on poisonous materials. 02/04/2019 Implemented
6400.67(a)REPEATA from 4/10/17 unannounced monitoring: There was a puddle of water underneath the kitchen sink.Floors, walls, ceilings and other surfaces shall be in good repair. The plumbing under the sink was replaced with new materials as a correction from the 4/10/17 unannounced monitoring and noted by the licensure during the inspection. As there is a visible re-occurrence, the plumbing was reevaluated and all leaks were addressed to prevent future leaking. Donald Rhodes Plumbing and Heating was contacted the repair was completed on 2/5/2019 (Please see Attachment (Plumbers billing statement) and Attachments (Flooring Pictures) for photographs of the completed work. CSI staff will continue to monitor the residential homes utilizing the residential daily checklist and identify all physical site violations by immediately completing and submitting a work order to the CSI maintenance team for timely completion of these physical site violations. Please refer to Attachment (Residential Daily Checklist) and Attachment (Maintenance Work Order). 02/05/2019 Implemented
6400.141(c)(14)REPEAT from 6/12/17 unannounced monitoring and 1/4/17 annual inspection: Individual #1's 2/1/18 physical form did not include information pertinent to diagnosis and treatment in case of an emergency. The form indicated "n/a" for this field however the individual has active seizures that are sometimes brought on by medication changes as documented in the record and the individual refuses a lot of routine medical appointments and procedures.The physical examination shall include: Medical information pertinent to diagnosis and treatment in case of an emergency. The CSI Medical Coordinator Sarah Nelen has remodified all areas of the current physical form for residential Attachment (CSI Physical Form) and highlighted all required areas to meet this regulation including information pertinent to diagnosis and treatment in case of emergency. The CSI Medical Coordinator Sarah Nelen will be responsible to review each physical to ensure that all areas of the physical have been completed. If any of these areas are incorrect or left blank on the physical after the medical appointment, the CSI Medical Coordinator Sarah Nelen will be responsible to ensure that the physical form is returned to the physician to have all regulatory areas completed before entry into the individual¿s record. Once fully completed and reviewed, the CSI Medical Coordinator Sarah Nelen will initial the physical form identifying that it has been reviewed and found compliant to the 6400 regulations. Once the CSI Medical Coordinator Sarah Nelen has completed the review and initialed, the Residential COO Jesse Lasure will complete a final review on all regulatory areas of the physical before being placed into the individual¿s record. 02/07/2019 Implemented
6400.141(c)(15)REPEAT from 6/12/17 unannounced monitoring: Individual #1's 2/1/18 physical examination form indicated dietary needs: "regular diet, 1 can ensure w/ breakfast, lunch and before bedtime, chopped small." The medication list attached to physical indicated "ensure-no chocolate" but did not indicate if there was a dietary or medication reason for "no chocolate." A regular and chopped diet are differing orders. The physical also doesn't indicate a size for "chopped small."The physical examination shall include:Special instructions for the individual's diet. The CSI nurse Sarah Nelen has remodified all areas of the current physical form for residential Attachment (CSI Physical Form) and highlighted all required areas to meet this regulation including special instructions for the individual¿s diet. The CSI Medical Coordinator Sarah Nelen contacted the physician and identified a size modifier of nickel sized chopped food for the individual and all adjustments were made. The CSI nurse will be responsible to review each physical to ensure that all areas of the physical have been completed. If any of these areas are incorrect or left blank on the physical after the medical appointment, the CSI nurse will be responsible to ensure that the physical form is returned to the physician to have all regulatory areas completed before entry into the individual¿s record. Once fully completed and reviewed, the CSI nurse will initial the physical form identifying that it has been reviewed and found compliant to the 6400 regulations. Once the CSI nurse has completed the review and initialed, the Residential COO Jesse Lasure will complete a final review on all regulatory areas of the physical before being placed into the individual¿s record. 02/07/2019 Implemented
6400.143(a)Individual #1 refuses routine medical procedures, doctor's examinations, doctor's recommendations and treatments. Some examples of the individual's refusals are: uncooperative for dental routine examination on 10/15/18, uncooperative for previous eye examination, refused EKG test twice for dental surgery pre-authorization on 12/24/18 and 12/27/18, refused attempted abdominal exam on 9/13/18 at walk in clinic where the individual was seen for constipation, refused bloodwork and imaging in the Emergency Room (ER) on 10/18/18 due to a seizure, refused doctor's examination of head on 10/22/18 that was a follow up from a seizure/fall, refused another EEG on 11/27/18 at hospital where the individual was seen for seizure, and the individual refused some of their 2/1/18 physical examination. The refusals and continued attempts to train the individual about the need for health care was not documented in the individual's record.If an individual refuses routine medical or dental examination or treatment, the refusal and continued attempts to train the individual about the need for health care shall be documented in the individual's record. The CSI Medical Coordinator Sarah Nelen created an Attachment (Refusal Form) for staff assigned to an individual who is refusing care/exams to complete. It includes what the refusal is, why the refusal occurred, and how the staff educated the individual and explained importance of appointment, procedure, treatment, etc. The Refusal Form will then be provided to the CSI Medical Coordinator or Program Specialist to review and also provide additional education and further documentation of attempts to train the individual. 02/01/2019 Implemented
6400.144REPEAT from 6/12/17 unannounced monitoring and 1/4/17 annual inspection: Individual #1 was seen at a walk in clinic on 9/13/18 for constipation and diagnoses with chronic constipation. The Physician's Assistant (PAC) advised the individual to increase fiber and fluids, use over the counter (OTC) Miralax ½ capful per day, abdominal xray-order given, Emergency Room (ER) if constipation continues/worsens and follow up with primary care physician (PCP) Dr.Hill now. There was no documentation that the agency attempted to increase the individual's fiber and fluids or that a follow up with the individual's PCP occurred immediately. There was documentation of a follow up appointment with the individual's PCP on 9/25/18 however no documentation if that was the earliest available appointment for follow up. · Individual #1 has current, active grand mal, petite mal, and cluster seizures. The individual's seizure protocol indicates staff are to call 911 for any seizure activity. The residential home did not have a seizure log to indicate all seizure activity, type of seizure, length of seizure, loss of consciousness, loss of breathing, change in any skin color/eye color/lip color, what the individual was doing before/during/after seizure, time seizure started, time ended, when 911 was called, etc. · On 10/22/18 Individual #1 was seen by Dr. Hague for follow up from a seizure and fall in which the individual hit their head and went to the emergency room (ER) on 10/18/18. On 10/22/18 Dr. hague indicated "skin lesion- watch, if bleeding change in size or shape -- needs to be seen by dermatologist." There was no documentation in Individual #1's record to indicate the agency was monitoring the condition of the right lateral aspect lesion on the individual's head to determine if follow up with dermatologist was warranted. - Individual #1 went to the ER for a seizure and falling/hitting their head on 10/18/18, went to ER for a seizure on 10/24/18, was seen in the ER on 11/2/18 for a fall/head laceration, went to hospital on 11/26/18 for a seizure, hospital discharge instructions on 11/27/18 indicated "fall risk: high harm (as of 11/27/18). There wasn't a fall risk assessment completed or a fall prevention plan in place to address the "fall risk: high harm" status of the individual. ·The individual's 11/27/18 hospital discharge instructions indicated to follow up with their PCP in a week and Neurologist in 2 weeks. The PCP follow up record on 12/24/18 indicated it was a follow up from 11/26 and 11/27 seizures; not completed within a week. The individual's record did not include a follow up to neurology after that 11/27/18 discharge instruction.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. The CSI Medical Coordinator Sarah Nelen will be responsible to ensure that all changes and modifications to the individual¿s health services are clearly documented using the attached medical consult form to better convey the full scope of services provided to the individual. Attachment (CSI Medical Consult Form). The CSI Medical Coordinator Sarah Nelen will ensure that proper documentation is created and completed in the home when needed to track requested health service such as but not limited to (fluid intake, fiber intake, seizure log activity, BM, etc.) The CSI Medical Coordinator Sarah Nelen has completed and implemented all of necessary tracking charts based on the above citation. (Please see Attachments: Daily Fluid Intake, Daily Fiber Intake, and Seizure Log), including the fluids offered and actually consumed. Fiber offered, fiber consumed. The CSI Medical Coordinator Sarah Nelen will ensure that all appointments and follow ups are arranged and provided promptly. If there is an external delay or cancellation in providing any of these services, the CSI Medical Coordinator Sarah Nelen will ensure that a medical consult is completed to reflect the delay and earliest appointment available. The CSI Medical Coordinator Sarah Nelen contacted physician regarding fall risk assessment and an appointment has been scheduled for the PT evaluation for fall risk on 2/13/2019. A fall prevention plan in has been implemented in the home until the fall risk assessment is completed and a determination has been made. The CSI Medical Coordinator Sarah Nelen will be responsible to ensure all recommendations/requests for high fall risk individuals are provided a fall risk assessment and/or a fall prevention plan. The CSI Medical Coordinator Sarah Nelen was providing guidance and support for seizure activity based on the individual¿s seizure protocol but the seizure activity was not being charted or tracked to provide necessary data that may be helpful in the care and treatment for the individual. The CSI Medical Coordinator Sarah Nelen has created a seizure log that has been implemented immediately that will require staff to document every incidence of seizure activity. The staff have been trained on the seizure log Attachment (Signature Page ¿ Seizures and Constipation) and the criteria that needs to be completed. The new seizure log Attachment (Seizure Log) entails type of seizure activity, length of seizure, time started/ended, loss of consciousness, loss of breathing, change in skin/eye/lip color, Individual¿s activity prior to seizure, current seizure medications and doses, time 911 alerted, etc. Staff have also been trained Attachment (Seizure/Constipation education) on the varying seizures types that relate to the individual, and constipation. 02/07/2019 Implemented
6400.163(c)REPEAT from 11/15/18 and 4/10/17 unannounced monitoring, 1/4/17 annual inspection: Individual #1's 8/8/18 medication review did not include the reason for prescribing each psychotropic medication. The medication review form had a field titled "reason for prescribing meds: impulse control/ADHD/Adj Anxiety" however it didn't indicate which medications were associated with these diagnoses. According to the individual's Individual Support Plan (ISP) and medication logs, the individual is prescribed Risperdal for personality change impulsive and Guanfacine HLC ER and Concerta for ADHD. If a medication is prescribed to treat symptoms of a diagnosed psychiatric illness, there shall be a review with documentation by a licensed physician at least every 3 months that includes the reason for prescribing the medication, the need to continue the medication and the necessary dosage.Plan of Correction: The CSI Medical Coordinator Sarah Nelen will ensure that the reason for prescribing the medications are associated with the proper diagnoses in accordance with the ISP and medication logs. The medical coordinator will be responsible for identifying any content discrepancies with medications or medical content. The medical coordinator will contact the physician to have information updated and corrected. If there is difficulty from an external party to get the information updated correctly, proper documentation will be noted on the Attachment (CSI Medical Consult Form) explaining request for the correction of the discrepancy. The CSI nurse Sarah Nelen will be responsible to review all current medications and upon receiving a new medication to verify any medications that treat the symptoms of a psychiatric illness from any psychiatrist or prescribing physician. This will be reviewed using Attachment (Monthly Medication Review Form). Once a medication is identified to treat symptoms of a diagnosed psychiatric illness, there shall be a review with documentation by a licensed physician at least every 3 months that includes the reason for prescribing the medication, the need to continue the medication and the necessary dosage. A psychiatric review has been added to the existing Attachment (CSI Medical Consult Form) as an additional measure to address psychiatric medications at least every 3 months. 02/07/2019 Implemented
6400.167(b)REPEAT from 1/4/17 annual inspection: At a psychiatric medication appointment review on 8/8/18, Individual #1's Certified Registered Nurse Practitioner (CRNP) removed "Lamictal 50mg tablet disintegrating, take 1 tab by mouth twice per day" and added "Lamictal 100mg oral tablet take, by mouth twice per day." According to the medication administration record (mar), Individual #1 was being administered Lamictal 100 mg in the morning until 8/4/18 and Lamictal 150mg at night until 8/2/18. Lamictal 100mg take by mouth twice daily then started to be administered from 8pm on 8/3/18 until the end of the month. The medication change of Lamictal was done prior to the doctor's order on 8/8/18. There was no documentation to indicate that the Lamictal dosages were changed prior to 8/8/18 by the individual's prescribing doctor. ·On 9/18/18 the hospital added 500mg twice a day for 30 days of Keppra to Individual #1's already prescribed 1000mg twice a day of Keppra. The individual followed up with their neurologist on 10/11/18 who indicated Individual #1 was to continue taking Keppra 1000mg twice a day. On 10/16/18 Individual #1's medication review indicated that the individual was ordered to continue taking the 1500mg of Levetiracetam (Keppra) twice a day. According to the individual's mars, Keprpa 1500mg twice a day was administered from 9/19/18 until currently, January 2019. There was no documentation to indicate the medications should not have been adjusted as ordered. ·On 10/9/18 the individual's Neurologist, Dr. Valeriano, wrote a script for "Clobazam (Onfi) 10mg tablet, take ½ pill in pm for 1; then ½ BID for 1 week; then half in the morning for 1 whole 1 at night for 1 week; then 1 bid and continue that dose." On 10/11/18 the individual's Neurologist, Dr. Lipitz, indicated to continue Onfi as per Dr. Valeriano. There is a note in the individual's record on 10/11/18 from residential staff that indicated staff "called Dr. Valeriano's office to inquire about the Keppa decrease and Onfi addition because they had not received either yet and the dr.'s office was to call back." There isn't another note about the medication changes in the record. According to the individual's October 2018 mar, Onfi was administered "Onfi 10mg tablet take 1 tablet twice daily for seizures" from 8am 10/27/18-8am on 10/31/18. Onfi was then administered from 8pm 10/31/18-8am 11/7/18 "10mg tablet take ½ tab in the am and 1 tab in the pm for 7 days then increase to 10mg twice daily." This did not match the doctor's order from 10/9/18. ·The individual's 10/25/18 discharge paperwork from the hospital, that detailed the hospitalization on 10/24/18 for a seizure, fall and head injury, indicated to add Phenobarbital 32.4mg twice daily. According to the individual's October 2018 mar, Phenobarbital 30mg was as administered at 8am and 8pm on 10/26/18 then discontinued after those two doses. There is no documentation in the individual's record to indicate 30mg should have been administered instead of the prescribed 32.4mg or the discontinue order to stop the medication after two doses. ·On the individual's 11/16/18 PCP follow up documentation, the PCP changed Onfi to 10mg twice daily. According to the November 2018 mars, Onfi was not administered as ordered until 11/29/18. ·The individual was seen at the ER on 11/14/18 and discharge paperwork indicated "Lamictal 25mg, 1 tab twice a day" was added to the individual's medication regimen. On 11/16/18 the individual's PCP indicated to continue "Lamictal (Lamotrigine) 100mg take one and ½ tab by mouth at bedtime." According to the November 2018 mar , the individual was administered Lamictal 100mg twice daily for the entire month of November. There was no documentation to indicate the medication was administered as prescribed. Prescription medications and injections shall be administered according to the directions specified by a licensed physician, certified nurse practitioner or licensed physician's assistant.The CSI Medical Coordinator Sarah Nelen will ensure that there is a correlation between appointments utilizing the medical consult form to help provide clear and concise information between appointments and doctors. The CSI Medical Coordinator Sarah Nelen is responsible to create an excel spreadsheet of appointments for each individual based on calendar date to better reference appointments across different medical providers such as the PCP to the neurologist to ENT, etc. In addition, CSI residential management will conduct a quarterly medical book review to better identify any concerns or areas of correction needed. 02/07/2019 Implemented
6400.183(5)REPEAT from 1/4/17 annual inspection: Individual #1's Individual Support Plan (ISP) doesn't include a protocol to address the social, emotional and environmental needs (SEEN) of the individual due to being prescribed medication to treat symptoms of a diagnosed psychiatric illness. The individual has a SEEN plan in the record that was created on 1/4/19 but no indication of this plan being sent to team members.The ISP, including annual updates and revisions under § 6400.186 (relating to ISP review and revision), must include the following: A protocol to address the social, emotional and environmental needs of the individual, if medication has been prescribed to treat symptoms of a diagnosed psychiatric illness. CSI Program Specialists Sarah Ansani and Carol Clouse have reviewed all individual records and ensured that SEEN Plans are written for any person prescribed psychotropic medications. The SEEN Plans will be updated annually and revisions will be completed as necessary. The Program Specialists did not have verification for individual #1 that the updated SEEN Plan was sent to team members. The Program Specialists will be responsible to ensure that the SEEN Plans are sent to the team member and verification will be obtained through email confirmation. The Program Specialist will also conduct quarterly audits on the individual records and ensure that the assessment and all areas of the record are complete. 02/07/2019 Implemented
6400.195(d)REPEAT from 4/10/17 unannounced monitoring: Individual #1's program specialist did not sign and date the individual's 11/6/18 restrictive procedure plan.The restrictive procedure plan shall be reviewed, approved, signed and dated by the chairperson of the restrictive procedure review committee and the program specialist, prior to the use of a restrictive procedure, whenever the restrictive procedure plan is revised and at least every 6 months. Program Specialist, Carol Clouse, did not sign and date the individual¿s 11/6/18 restrictive procedure plan. The restrictive procedure plan was not signed by the program specialist due to HRC taking place via phone with the behavior specialist due inclement weather and the program specialist forgot to follow up at a later date to sign the plan. The Program Specialist will be responsible for ensuring that all restrictive procedure plan shall be reviewed, approved, signed and dated by the chairperson of the restrictive procedure review committee and the program specialist, prior to the use of a restrictive procedure, whenever the restrictive procedure plan is revised and at least every 6 months. A full review of these plans were completed on 2/1/2019 and all plans were signed appropriately. I was noticed during this review that some of the plan signature sheets did not have a signature location for program specialists. The head of Innovative Support Services was e-mailed 2/6/19 by Carol Clouse regarding the need for the restrictive behavior plan to be reviewed, approved, and signed by the chairperson of the restrictive procedure review committee and the program specialist prior to the implementation of the restrictive behavior plan and a request was made to have the form modified to include all of the required regulatory signatures added including program specialists. 02/06/2019 Implemented
6400.213(11)REPEAT from 4/10/17 unannounced monitoring and 1/4/17 annual inspection: Individual #1's 2/1/18 physical examination form and Individual Support Plan (ISP) listed allergies to Ativan, Geodon, and Vyvanse. The individual's face-sheet and medication administration records in the individual's record only indicated allergies to Geodon and Vyvanse. ·According to the individual's 11/16/18 PCP appointment print out record, the individual was prescribed from an "unspecified prescriber: thick-it #2: mix with liquids to a honey consistency." This is not included on their 2/1/18 physical form or in ISP. Each individual's record must include the following information: Content discrepancy in the ISP, The annual update or revision under § 6400.186. The CSI medical coordinator Sarah Nelen will be responsible to audit the ISP/Face sheet/MARS of each individual to ensure allergies/contraindicated medications are correct and all inclusive. If there is a discrepancy the nurse will then notify the proper parties for correction. This has been completed as of 2/6/19. Any time a new allergy/contraindication is identified the CSI Medical Coordinator will review the new allergy/contraindication and ensure that all areas of the individual¿s record will reflect the new contraindicated medication or allergy. The medical coordinator will be responsible for identifying any content discrepancies with medications or medical content. The medical coordinator will contact the physician to have information updated and corrected. If there is difficulty from an external party to get the information updated correctly, proper documentation will be noted on the Attachment (CSI Medical Consult Form) explaining request for the correction of the discrepancy. The CSI nurse Sarah Nelen has remodified all areas of the current physical form for residential Attachment (CSI Physical Form) and highlighted all required areas to meet this regulation. The CSI nurse will be responsible to review each physical to ensure that all areas of the physical have been completed. If any of these areas are incorrect or left blank on the physical after the medical appointment, the CSI nurse will be responsible to ensure that the physical form is returned to the physician to have all regulatory areas completed before entry into the individual¿s record. Once fully completed and reviewed, the CSI nurse will initial the physical form identifying that it has been reviewed and found compliant to the 6400 regulations. Once the CSI nurse has completed the review and initialed, the Residential COO Jesse Lasure will complete a final review on all regulatory areas of the physical before being placed into the individual¿s record. 02/07/2019 Implemented
6400.216(a)REPEAT from 6/12/17 unannounced monitoring and 1/4/17 annual inspection: Unattented individuals' record information (individuals who live in the home) was left unlocked in the cabinet by the money boxes in the dining room. Examples of record information left unattended and unlocked was an individual's meal time chart, brace-wearing chart, daily notes, and other documents. An individual's records shall be kept locked when unattended. CSI Program Specialists Sarah Ansani and Carol Clouse provided for all staff a training regarding CSI¿s Confidentiality Policy on 2/4/2019. Staff were trained on standard practices that protect the identities and private information of the people supported by Crossroads Services, Inc. This includes private information (including charts, records, daily notes, and other private documents) and the necessity of that information being held under safe, reliable custody of the agency. Please see the attached (Confidentiality Policy and Signature Page ¿ Confidentiality). In addition the Residential Supervisors currently complete daily checks in the home that includes physical site checks and auditing documentation in the home. The Residential Supervisor will be responsible to check the home and ensure that all confidential documentation is locked when unattended. Please see attached (Residential Daily Checklist). The Program Specialist also complete weekly site checks in the home and will check the home ensuring that all documentation is locked when unattended and any violation addressed with the Residential Supervisor. 02/04/2019 Implemented
SIN-00145603 Unannounced Monitoring 11/15/2018 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.22(d)(2)On 10/6/2018 at 10pm the recorded the starting financial balance was 278.12 (which was the accurate balance). At 10/7/18 at 8am, the financial balance was recorded as 278.76, which is 64 cents over the correct financial balance of 278.12. No receipts or deposits were present accounting for the additional 64 cents. On 10/8/18 a "balance check" of the financials was completed at the start of shift at 10pm, and the discrepancy was not noted. Therefore financial record was not accurate.(2) Disbursements made to or for the individual. CSI Residential Supervisors have been retrained on the money box balance sheets and proper auditing procedure for the individuals¿ financial records. Residential Supervisors will audit these records throughout the week to ensure accuracy, appropriateness and proper tracking of all financials, receipts, and financial ledgers. In addition, each program specialist has been retrained on the proper auditing procedure for the individuals¿ financial records. The program specialists will complete weekly audits within the home to ensure accuracy, appropriateness and proper tracking of all financials, receipts, and financial ledgers. Supervisors will turn in all ledgers and receipt each week to the CSI financial manager Jamie Zaliznock at the home office who will audit the prior week¿s submissions to ensure accuracy, appropriateness and proper tracking of all financials, receipts, and financial ledgers before entry into the record. Fiscal manager Jamie Zaliznock completed this training with the above employees on 12/3/18. Please see the training on money box balance sheets (Attachment #4), the verification signature page regarding this training (Attachment #5) and the residential financial audit form (Attachment #6). 12/03/2018 Implemented
6400.141(c)(11)Individual #1 was admitted to the program on 8/1/2018. The physical dated 6/4/18 did not include an assessment of health maintenance needs. It was left blank on the form.The physical examination shall include: An assessment of the individual's health maintenance needs, medication regimen and the need for blood work at recommended intervals. The CSI nurse Sarah Nelen has modified the current physical form for residential (Attachment #3) and highlighted all required areas to meet this regulation. The CSI nurse will be responsible to review each physical to ensure that an assessment of the individual¿s health maintenance needs, Medication regimen and the need for bloodwork at recommended intervals has been completed. If an of these area are incorrect or left blank on the physical after the medical appointment, the CSI nurse will be responsible to ensure that the physical form is returned to the physician to have all regulatory areas completed before entry into the individuals record. 12/03/2018 Implemented
6400.163(c)Individual #1's psychiatric medication reviews dated 9/10/18 and 10/29/18 did not review Prozac 40 mg, which is prescribed for depression. If a medication is prescribed to treat symptoms of a diagnosed psychiatric illness, there shall be a review with documentation by a licensed physician at least every 3 months that includes the reason for prescribing the medication, the need to continue the medication and the necessary dosage.The CSI nurse Sarah Nelen will be responsible to review all current medications and upon receiving a new medication to verify any medications that treat the symptoms of a diagnosed psychiatric illness from any psychiatrist or prescribing physician. This will be reviewed using Attachment #1 (Monthly Medication Review Form). Once a medication is identified to treat symptoms of a diagnosed psychiatric illness, there shall be a review with documentation by a licensed physician at least every 3 months that includes the reason for prescribing the medication, the need to continue the medication and the necessary dosage. A psychiatric review has been added to the existing CSI consult form (Attachment #2 highlighted) as an additional measure to address any psychiatric medications at least every 3 months. 12/03/2018 Implemented
SIN-00129806 Unannounced Monitoring 02/16/2018 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.66The lower level bathroom lights above the skin, contained one light bulb that was not operable.Rooms, hallways, interior stairways, outside steps, outside doorways, porches, ramps and fire escapes shall be lighted to assure safety and to avoid accidents. Plan of Correction: have maintenance come and replace light bulb as soon as possible. Have home supervisor complete daily checklists of the home to ensure that surfaces are in good repair. Have home supervisor complete and submit a maintenance request the same day a surface is found not in good repair. The home supervisor should turn the daily checklists into their supervisor for review at least weekly. The home supervisor should document when the repair is completed. Program specialist shall review maintenance requests of the home monthly and follow up within the same month to ensure all surfaces are fixed. 03/05/2018 Implemented
6400.67(a)The ceiling in the individual's bedroom towards the back of the house on the lower level, was bubbling and had approximately a 2 foot water spot on the ceiling.Floors, walls, ceilings and other surfaces shall be in good repair. Plan of Correction: have maintenance come and repair the ceiling as soon as possible. Have home supervisor complete daily checklists of the home to ensure that surfaces are in good repair. Have home supervisor complete and submit a maintenance request the same day a surface is found not in good repair. The home supervisor should turn the daily checklists into their supervisor for review at least weekly. The home supervisor should document when the repair is completed. Program specialist shall review maintenance requests of the home monthly and follow up within the same month to ensure all surfaces are fixed. 03/05/2018 Implemented
6400.67(b)The liniment kitchen flooring was warping upwards, towards the ceiling, and creating a tripping hazard in two spots in the middle of the kitchen floor. Floors, walls, ceilings and other surfaces shall be free of hazards.Plan of Correction: have maintenance come and repair the floor as soon as possible. Have home supervisor complete daily checklists of the home to ensure that surfaces are in good repair. Have home supervisor complete and submit a maintenance request the same day a surface is found not in good repair. The home supervisor should turn the daily checklists into their supervisor for review at least weekly. The home supervisor should document when the repair is completed. Program specialist shall review maintenance requests of the home monthly and follow up within the same month to ensure all surfaces are fixed. 03/05/2018 Implemented
SIN-00126646 Unannounced Monitoring 12/08/2017 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.68(b)6400.68(b)- Physical site- 120 F Hot Water- the hot water was tested in the sink of the bathroom off the dining room (up the stairs) and it registered on the thermometer at 134.9F, then it was tested in the bath tub facet in the same bathroom it registered on the thermometer at 134.9F , 14.8 degrees above the 120F. Hot water temperatures in bathtubs and showers may not exceed 120°F. Plan of correction- have maintenance or a plumber come to the home and check to make sure the hot water heater is working properly. Submit the report with the plan of correction. The home supervisor or maintenance worker should complete a daily check on the hot water at each facet/tub/shower in the home and document it, this documentation should be available for review in the home. These check list should also be turned in for review by the program specialist to make sure the checks are being completed daily. If there is an issue with the water temperature going above 120F, maintenance should be notified immediately and no one should use the water until it test at 120F or below. There shall be documentation what was repaired with a date and time on the receipt. 01/05/2018 Implemented
SIN-00122996 Unannounced Monitoring 10/10/2017 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.64(a)Approximately 15 pieces of white, feline fecal matter was found in the spare bedroom. Clean and sanitary conditions shall be maintained in the home. immediately remove onsite. Have the home supervisor conduct and record daily checks of the home to ensure that clean and sanitary conditions are kept at the home. If surfaces are found not clean and sanitary, immediately clean surfaces upon finding the issue. The home supervisor should turn the daily checklists into their supervisor for review at least weekly. Program specialist shall review checklists of the home monthly and follow up within the same month to ensure clean and sanitary conditions are met. 11/02/2017 Implemented
6400.67(a)The floor vent in the first floor bathroom was rusted and bent, leaving a large opening to the duct system. It appeared to be kicked in towards the wall. The towel rack in the second floor bathroom was loose and pulling away from the wall. Floors, walls, ceilings and other surfaces shall be in good repair. agency must have maintenance come and repair the towel rack and vent upon receipt of agreement to this POC. Have home supervisor complete daily checklists of the home to ensure that surfaces are in good repair. Have home supervisor complete and submit a maintenance request the same day a surface is found not in good repair. The home supervisor should turn the daily checklists into their supervisor for review at least weekly. The home supervisor should document when the repair is completed. Program specialist shall review maintenance requests of the home monthly and follow up within the same month to ensure all surfaces are fixed. 11/02/2017 Implemented
6400.71The telephone numbers to the nearest fire department, police, and ambulance was not located on or near the telephone in the dining room. Telephone numbers of the nearest hospital, police department, fire department, ambulance and poison control center shall be on or by each telephone in the home with an outside line. agency must immediately put emergency numbers on and/or near the telephone. The home supervisor should complete daily checklists to check if the emergency numbers on by the telephones. If home supervisor notices numbers have gone missing from any telephone, immediately fix and/or replace numbers the same day. The home supervisor should turn the daily checklists into their supervisor for review at least weekly. The home supervisor should document when the numbers are replaced. Program specialist shall review checklists of the home monthly and follow up within the same month to ensure all telephones have emergency numbers on the phone. The home has a new phone list which includes all regulatory information/numbers at every phone. The additional phone numner list was put in the home on 10/25/17 as indicated on attachment#4. 11/02/2017 Implemented
SIN-00115927 Unannounced Monitoring 06/12/2017 Non Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.22(d)(2)Individual #1 financial record has a receipt for $35.00 dated 3/20/17 for Batters up baseball however this withdraw is not recorded in the financial log. Individual #1 had a purchase recorded on the financial log for $8.00 on 6/7/17 however there was no receipt present. The begining balance prior to the $8.00 withdraw stated that balance was $82.70 however after the $8.00 withdraw it stated on the financial ledger that the end balance was $84.70.(2) Disbursements made to or for the individual. A new role of Team Leader has been created and is in the process of being filled for each residential home in order to complete daily checks of the spending ledgers. This will add more oversight and ensure that direct care staff are documenting the transactions properly. The Team Leader will check the spending ledgers for each home that they are assigned and address any discrepancies immediately. The Team Leaders will then turn the individual spending ledgers in to the Residential Supervisor on a weekly basis. The Residential Supervisor will then do a double check on the accuracy and completeness of the ledgers. After the Residential Supervisor reviews the spending ledgers, she will then turn them in to the Human Resources Manager every month for a third check of the accuracy and completeness of the ledgers. Completion Date of 8/18/2017 08/18/2017 Not Implemented
6400.44(b)(7)Individual #1's physical dated 3/30/17 and his/her Individual Support Plan updated 4/11/17 did not list Lamictal and Depakote as an allergy. There is documentation in Individual #1's record from the psychiatrist that as of 1/21/17 Lamictal was to be stopped due to allergy. It is also noted on documentation from Individual#1's appointment with psychiatrist on 2/6/17 that he/she has a severe allergy to Depakote.The program specialist shall be responsible for the following: Reporting content discrepancy to the SC, as applicable, and plan team members. 0n, 6/23/17, A training on content discrepancies between the Individuals records and documents was conducted by Kasey Bradley, Director. Residential Program specialist's and Health coordinators attended the training. Attachment # 5. The program specialist wil be responsible to report any content dependencies to the individuals Supports coordinator. In order to ensure that discrepancies are not found in the future, a new compliance specialist position has been created. Andy Hamilton has been promoted to this position. Andy will do a record review every 3months on each of the individuals CSI supports. upon completing the record review, Andy will instruct Program specialist or health coordinator on what discrepancies were found. Andy will sign that he completed the record review and date. He will also sign when he informed Program specialist. He will then follow up to make sure that the discrepancies were addressed and were no longer in the individuals records. 08/18/2017 Not Implemented
6400.62(a)Soft soap was present in the bathroom and accessible to individuals. All individuals living in the home are not safe with poisons.Poisonous materials shall be kept locked or made inaccessible to individuals.An email has been sent to Individual #1s support coordinator requesting his ISP be updated to include which poisons he is safe around. (attachment#4) . All other individuals in the home have ISPs that reflect that they are safe around all poisons. Residential supervisor will be responsible to ensure that all poisons which are not listed in the ISP are locked. Residential supervisor/team leader will do daily walk throughs and ensure no poisons are left unlocked. 6/22/17 06/22/2017 Not Implemented
6400.67(a)The left corner of the ceiling in Individual #2's bedroom was peeling off. The glass shower door in the bathroom near Individual #1's bedroom was difficult to open and close.Floors, walls, ceilings and other surfaces shall be in good repair. Lou Kabello, Contractor, was contacted to repair ceiling in individual number 2s bedroom. A quote is being developed and work will begin as soon as possible. maintenance will replace or repair the glass shower door. maintenance supervisor john bartley will develop a daily schedule for maintenance department to adhere to. the schedule will include checking all properties for any areas in need of repair. repairs to be completed by 8/18/17 06/23/2017 Not Implemented
6400.144Individual #1's February 2017 medication administration record shows staff initialed that Lamicatal was administered on 2/1/17, 2/2/17 and 2/3/17 however according to documentation from the psychiatrist this medication was discontinued as of 1/21/17 due to Individual #1 being allergic to it. Individual #1 was also seen by his/her primary care physician on 5/1/17 and it was recommended that he/she have a colonoscopy completed due to having blood in his/her stool. Individual #1 does not have a colonoscopy scheduled until 7/11/17.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. Health Coordinator will be trained, by director, on follow-up care of individuals. This training will include the need for health services such as medical, dental, nursing, pharmaceutical, dietary, and psychological services. Continuation of care will be stressed in the training. Health Coordinator will be responsible to gather documentation from physicians regarding med changes and ensure that it is in the individual record. Health coordinator will also be responsible to notify all staff who are to administer/hold the medication.. Any charting or monitoring will be the responsibility of the health coordinator. tracking forms will be placed in the individuals permanent record for any recommended monitoring. Attachment # 3 is a letter from the Gastroenterologist stating that it was not recommended any sooner for a colonoscopy for individual #1. During quarterly record reviews, compliance manger will ensure that all follow-up and recommendations were completed and in the individuals record. 8/18/17 08/18/2017 Not Implemented
6400.162(a)A medication Saphris- 5 mg 10 tablets black cherry flavored was stored with Individual#1's PRN medications. This medication did not contain a label stating who it is prescribed for, the date the prescription was issued, the prescribed dose and the name of the prescribing physician. The original container for prescription medications shall be labeled with a pharmaceutical label that includes the individual's name, the name of the medication, the date the prescription was issued, the prescribed dose and the name of the prescribing physician. Health Care coordinator will be retrained on Medication Administration. This training will be the PA DPW training. This training includes that no one can alter the label of any medication. Following successful completion of this training, Health coordinator will be responsible to ensure that no labels are altered. Health Care Coordinator will also be responsible to ensure that Physicians include all pertinent information when prescribing a medication and that the pharmacy prints the label including all information. During quarterly record reviews, Compliance specialist will check all medications and ensure the labels are comprehensive, unaltered and accurate. Completion Date: 8/18/17 08/18/2017 Not Implemented
SIN-00113044 Unannounced Monitoring 04/10/2017 Non Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.44(b)(18)The program specialist did not train all of the staf in this home that has direct contact with the Individual in rhe health and safety needs. The program specialist shall be responsible for the following: Coordinating the training of direct service workers in the content of health and safety needs relevant to each individual. program specialist will be retrained on the job duties. This training will be performed by Director, Kasey Bradley, During this training, the need for Direct services workers to be trained on the content of health and safety needed relevant to the individual. Program Specialist will be responsible to provide this training to all current a new employees working as direct services workers. Compliance specialist will ensure this training is completed. He will monitor this training during quarterly record reviews. completion date 6/30/17 06/30/2017 Implemented
6400.62(c)A clear spray bottle was marked with 1/4 cup of bleach to one cup of water. This is not in the orginal container. In the basement area a clear spray bottle was a blue liquid, not in its orginal container. Poisonous materials shall be stored in their original, labeled containers.Unmarked bottles will no longer be used to contain the recommended mixture of bleach and water that was given to Crossroads Services, Inc. by the Department of Health. The new process will be using 1 Tablespoon of bleach per spray bottle (32oz.). The mixture will be used then discarded after every use so that no unmarked bottles are left in the home. Residential Supervisor, Beth Zeth will be in charge of ensuring this process is happening. This process has been put in place as of April 12, 2017. The spray bottle of blue liquid was removed and discarded immediately. Residential Supervisor, Beth Zeth is now in charge of making sure all poisonous material are kept in their original/labeled containers. Compliance Specialist will complete quarterly reviews to ensure that all areas have been corrected. 04/12/2017 Not Implemented
6400.64(a)The exhust fan in the downstairs bathroom was covered in dust. The down stairs bathroom ceiling had mulitiple organge/brown mold stains. Clean and sanitary conditions shall be maintained in the home. Maintenance worker, Nate Monahan has cleaned the down stairs bathroom ceiling area. The bathroom ceiling is now free of any orange/brown stains as of May 19, 2017. Maintenance worker, Nate Monahan will be purchasing a new exhaust fan for the downstairs bathroom by June 19, 2017. Compliance Specialist will complete quarterly reviews to ensure that all areas have been corrected. attachment 10 06/19/2017 Not Implemented
6400.66Lights above bathtub was not operable. There was one light out in an Individuals bedroom. Lights above the mirror in the down stairs bathroom not operable. Rooms, hallways, interior stairways, outside steps, outside doorways, porches, ramps and fire escapes shall be lighted to assure safety and to avoid accidents. Maintenance worker, Nate Monahan has fixed/replaced all non-operable lighting as of May 18, 2017. Compliance Specialist will complete quarterly reviews to ensure that all areas have been corrected.n attachment 10 05/18/2017 Not Implemented
6400.67(a)There was a knob missing off the kitchen drawer and a large pool of water under the kitchen sink. The washer/dryer had a large hole punched in the plastic door. Floors, walls, ceilings and other surfaces shall be in good repair. Maintenance worker, Nate Monahan has replaced the missing knob on the kitchen drawer as of May 17, 2017. (Attachment 10) Maintenance worker, Nate Monahan has discovered a leak within the piping under the kitchen sink and has fixed the leaking pipe as of May 16, 2017. This piping will be monitored by Maintenance worker, Nate Monahan for any other leaks. The dryer with the cracked door is being replaced and will be installed by June 19, 2017. Maintenance worker, Nate Monahan will be responsible for making sure the new dryer will be installed by June 19, 2017. The washer is in good working order and has no issues at this time. Compliance Specialist will complete quarterly reviews to ensure that all areas have been corrected. 06/19/2017 Not Implemented
6400.68(b)The water temperature in the downstairs bathroom was tested at 133.8F Hot water temperatures in bathtubs and showers may not exceed 120°F. It has been determined that staff have been periodically turning the water temperature up on the water heater which has resulted in the high temperature readings. Maintenance worker, Nate Monahan has contacted Rhodes Plumbing and Heating and they are looking in to options of locking the temperature control knob on the water heater itself. Maintenance worker, Nate Monahan will be in charge of making sure this issue is resolved by June 19, 2017. Compliance Specialist will complete quarterly reviews to ensure that all areas have been corrected. 06/19/2017 Not Implemented
6400.72(b)The side screen door has a rip along the bottom of the screen. The side door exit did not open easily. Screens, windows and doors shall be in good repair. Maintenance worker, Nate Monahan will be repairing the ripped screen along the bottom edge of the side screen door by June 19, 2017. Compliance Specialist will complete quarterly reviews to ensure that all areas have been corrected. 06/19/2017 Not Implemented
6400.141(c)(9)Individual #1 did not receive a prostrate exam completed on 6/29/16. The physical indicated that Individual #1 refused the exam, there where no other attempts made to get another prostrate exam. The physical examination shall include: A prostate examination for men 40 years of age or older. health coordinator will be retrained on job duties. Director, KAsey Bradley, will provide the training. The training will include the need for a prostate exam for men 40 and over annually. If the individual refuses the exam the health coordinator will ask the dr. for a written note stating that the exam is medically unnecessary at the time. Health coordinator will be required to continue to educate the individual on the importance of prostate health. The compliance Specialist will perform a record review quarterly. During this review, compliance specialist will be responsible to ensure that the prostate exam is done annually or documented properly by the physician. completion date 6/30/17 06/30/2017 Not Implemented
6400.141(c)(10)Individual #1's 6/29/16 physical exam indicated not free from communicable disease. There where no specific precautions listed. The physical examination shall include: Specific precautions that must be taken if the individual has a communicable disease, to prevent spread of the disease to other individuals. The individuals physical has been updated by the PCP. (attachment #14) The area for special precautions has been completed. Health coordinator will be responsible to ensure that the physicals are filled out completely. Compliance specialist will do a record review quarterly. During these reviews, he will identify any missing information on a physical and have the health coordinator address the issue. 6/30/17 completion date. 06/30/2017 Not Implemented
6400.142(a)Individual #1 has upper and lower dentures. The last cleaning was 2/26/15 on a dental appointment form. There were no other forms with the dentist signature on it. An individual 17 years of age or younger shall have a dental examination performed by a licensed dentist semiannually. An individual 18 years of age or older shall have a dental examination performed by a licensed dentist annually. HEalth Coordinator, Amanda Barnhart, will be retrained on job duties. This training will include what documentation is required regarding dental exams. The training will include a need for the dentist signature on the medical consult form/appointment form yearly. Kasey Bradley will provide this training. Compliance specialist will ensure that yearly (or as the ISP indicates) dental exams have written documentation relating to the exam have proper documentation with Dentist signature. Compliance Specialist will monitor this during quarterly record reviews. Completion date 6/30/17 06/30/2017 Not Implemented
6400.142(g)the dental hygiene plan 1/13/16 and 3/23/17 where not updated annually. The dentist recorded on the 12/22/15 form that Individual #1 needs to clean & brush teeth and partials daily and remove partial at night. This information is not located in the dental hygiene plan. A dental hygiene plan shall be rewritten at least annually. health Coordinator will be retrained on job duties. Kasey BRadley, Director, will provide the training. The training will include the completion and update of the individuals dental hygiene plan. The dental hygiene plan will be updated annually. they will include any existing or new recommendations by the individuals dentist. Dental hygiene plans will be kept in the medical book for the individual. Quarterly REcord Reviews will be performed by the compliance specialist. During these reviews the compliance specialist will ensure that the plans are updated annually and include relevant instructions or recommendations by the dental provider. correction date 6/30/17 Attachmetn#3 06/30/2017 Not Implemented
6400.165All of Individual #1's medications on 3/31/17 at 8am where not signed as given. There was nothing listed on the back of the MAR indicating why medications where not signed for. Documentation of medication errors and follow-up action taken shall be kept. All current employees will be retrained on the PA DPW Medication Administration. Any newly hired staff will be trained on the PA DPW medication Administration. Beth Zeth or Amanda Barnhart will be responsible to schedule the training and ensure they are completed properly. Amanda Barnhart, Heath Coordinator, will be responsible to review the MARS weekly. Compliance Specialist will conduct quarterly record reviews, during these reviews he will identify any errors and notify health coordinator. Completion date 6/30/17 06/30/2017 Not Implemented
6400.167(a)Individual#1's medication log for Feb 2017 2/16/17-2/23/17 was administered Propranolol 10 mg BID for 1 week then increase. There is no script or doctor¿s apt in the record to indicate this was prescribed. Also indicated propranolol 20 mg BID for high blood pressure was given 2/23/17 to present date. Prescription medications and injections of a substance not self-administered by individuals shall be administered by one of the following: (1) A licensed physician, licensed dentist, licensed physician's assistant, registered nurse or licensed practical nurse. (2) A graduate of an approved nursing program functioning under the direct supervision of a professional nurse who is present in the home.(3) A student nurse of an approved nursing program functioning under the direct supervision of a member of the nursing school faculty who is present in the home. (4) A staff person who meets the criteria specified in § 6400.168 (relating to medications administration training) for the administration of oral, topical and eye and ear drop prescriptions and insulin injections. Health coordinator, Amanda Barnhart, will be responsible to include a written documentation for all medicatin changes in the individuals medical record book. Director, Kasey BRadley, will train Health Coordinator on the appropriate written documentation ( prescription, note on the medical consult form, written not from Dr. with signature) A record review will be done quarterly by Compliance specialist. Durning these reviews compliance specialist will ensure that all new or changed medication has a written documentation/order in the individuals record. Completion Date 6/30/17. 06/30/2017 Not Implemented
6400.181(a)Individual #1 had an assessment on 1/12/16 and there was no date on the current 2017 assessment. Each individual shall have an initial assessment within 1 year prior to or 60 calendar days after admission to the residential home and an updated assessment annually thereafter. The initial assessment must include an assessment of adaptive behavior and level of skills completed within 6 months prior to admission to the residential home. An assessment training has been developed for new and current Program Specialists. (Attachement#1) . Kasey Bradley, Director, will provide the trainings upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. This training will include the need for a date to be on the current assessment. Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that the program Specialists are completing the assessments properly. Completion date 6/30/17 06/30/2017 Not Implemented
6400.181(d)The program specialist did not date and pre- populated a signature on the the assessment. The program specialist shall sign and date the assessment. An assessment training has been developed for new and current Program Specialists. (Attachement#1) . Kasey Bradley, Director, will provide the trainings upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. This training will include the need for the Program Specialist to sign in ink the assessment. No prepopulated signatures will be utilized. . Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that the program Specialists are completing the assessments properly. Completion date 6/30/17 06/30/2017 Not Implemented
6400.181(e)(3)(i)The 2017 assessment for Individual #1 did not contain acquisition of functional skills. The assessment must include the following information: The individual's current level of performance and progress in the following areas: Acquisition of functional skills. An assessment training has been developed for new and current Program Specialists. (Attachement#1) . Kasey Bradley, Director, will provide the trainings upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. This training will include the need of assessment of the acquisition of functional skills. . Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that the program Specialists are completing the assessments properly. Completion date 6/30/17 06/30/2017 Not Implemented
6400.181(e)(13)(ii)The 2017 assessment did not contain progress and growth in motor and communication for Individual #1. The assessment must include the following information: The individual's progress over the last 365 calendar days and current level in the following areas: Motor and communication skills. An assessment training has been developed for new and current Program Specialists. (Attachement#1) . Kasey Bradley, Director, will provide the trainings upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. This training will include the need for progress and growth in the areas of motor and communication skills. . Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that the program Specialists are completing the assessments properly. Completion date 6/30/17 06/30/2017 Not Implemented
6400.181(e)(13)(iii)The 2017 assessment did not contain progress and growth in activities of residential living for Individual #1. The assessment must include the following information: The individual's progress over the last 365 calendar days and current level in the following areas: Activities of residential living. An assessment training has been developed for new and current Program Specialists. (Attachement#1) . Kasey Bradley, Director, will provide the trainings upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. This training will include the need for progress and growth in the area of activities of residential living. . Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that the program Specialists are completing the assessments properly. Completion date 6/30/17 06/30/2017 Not Implemented
6400.181(e)(13)(iv)The 2017 assessment for Individual #1 did not contain progres and growth in personal adjustment.The assessment must include the following information: The individual's progress over the last 365 calendar days and current level in the following areas: Personal adjustment. An assessment training has been developed for new and current Program Specialists. (Attachement#1) . Kasey Bradley, Director, will provide the trainings upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. This training will include the need for progress and growth in the area of personal adjustment. . Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that the program Specialists are completing the assessments properly. Completion date 6/30/17 06/30/2017 Not Implemented
6400.181(e)(13)(v)The 2017 assessment for Individiual #1 did not contain progress and growth for socialization. The assessment must include the following information: The individual's progress over the last 365 calendar days and current level in the following areas: Socialization. An assessment training has been developed for new and current Program Specialists. (Attachement#1) . Kasey Bradley, Director, will provide the trainings upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. This training will include the need for progress and growth in the area of socialization. Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that the program Specialists are completing the assessments properly. Completion date 6/30/17 06/30/2017 Implemented
6400.181(e)(13)(vi)The 2017 assessment for Individual #1 did not contain progress in the area of recreation. The assessment must include the following information: The individual's progress over the last 365 calendar days and current level in the following areas: Recreation. An assessment training has been developed for new and current Program Specialists. (Attachement#1) . Kasey Bradley, Director, will provide the trainings upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. This training will include the need for progress and growth in the area of recreation. . Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that the program Specialists are completing the assessments properly. Completion date 6/30/17 06/30/2017 Not Implemented
6400.181(e)(13)(vii)The 2017 assessment for Individual #1 did not contain progress in the area of financial independence, The assessment must include the following information: The individual's progress over the last 365 calendar days and current level in the following areas: Financial independence. An assessment training has been developed for new and current Program Specialists. (Attachement#1) . Kasey Bradley, Director, will provide the trainings upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. This training will include the need for progress and growth in the area of financial independence. . Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that the program Specialists are completing the assessments properly. Completion date 6/30/17 06/30/2017 Not Implemented
6400.181(e)(13)(viii)The 2017 assessment for Individual #1 did not contain progress in the area of managing personal property. The assessment must include the following information: The individual's progress over the last 365 calendar days and current level in the following areas: Managing personal property. An assessment training has been developed for new and current Program Specialists. (Attachement#1) . Kasey Bradley, Director, will provide the trainings upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. This training will include the need for progress and growth in the area of managing personal property. . Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that the program Specialists are completing the assessments properly. Completion date 6/30/17 06/30/2017 Not Implemented
6400.181(e)(13)(ix)The 2017 assessment for Individual #1 did not contain progress in the area of community intergration. The assessment must include the following information: The individual's progress over the last 365 calendar days and current level in the following areas: Community-integration.An assessment training has been developed for new and current Program Specialists. (Attachement#1) . Kasey Bradley, Director, will provide the trainings upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. This training will include the need for progress and growth in the area of community integration. . Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that the program Specialists are completing the assessments properly. Completion date 6/30/17 06/30/2017 Not Implemented
6400.181(f)The ISP meeting for Individual #1 was held on 3/16/17 and the program specialist indicated on 4/1/17 the assessment was hand delivered to all team members on 3/16/17. All team members where not present at the meeting and did not receive a copy of the 2017 assessment. (f) The program specialist shall provide the assessment to the SC, as applicable, and plan team members at least 30 calendar days prior to an ISP meeting for the development, annual update and revision of the ISP under § § 2380.182, 2390.152, 6400.182 and 6500.152 (relating to development, annual update and revision of the ISP). An assessment training has been developed for new and current Program Specialists. (Attachment#1) . Kasey Bradley, Director, will provide the training's upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. This training will include the need for the assessment to be sent to all team members 30 days prior to the ISP. . Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that the program Specialists are completing the assessments properly. Completion date 6/30/17 06/30/2017 Not Implemented
6400.183(4)Individual #1's ISP did not have a plan to decrease 1:1 supervision. The ISP, including annual updates and revisions under § 6400.186 (relating to ISP review and revision), must include the following: A protocol and schedule outlining specified periods of time for the individual to be without direct supervision, if the individual's current assessment states the individual may be without direct supervision and if the individual's ISP includes an expected outcome which requires the achievement of a higher level of independence. The protocol must include the current level of independence and the method of evaluation used to determine progress toward the expected outcome to achieve the higher level of independence. Individual #1s Support coordinator was notified that the ISP did not include the plan for the decrease in 1:1 supervision. Crossroads Services Inc. (attachment #7). Program specialist , Amanda Krestar, will be responsible to follow up with the Supports Coordinator to verify that the ISP has been updated. Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that all ISPs include a plan to decrease 1;1 supervision as needed. Completion date 6/30/17 06/30/2017 Not Implemented
6400.183(6)(i)Individual #1 ISP did not include an assessment to determine the cause or antecedents of the behavior. The ISP, including annual updates and revisions under § 6400.186 (relating to ISP review and revision), must include the following: A protocol to eliminate the use of restrictive procedures, if restrictive procedures are utilized, and to address the underlying causes of the behavior which led to the use of restrictive procedures including the following: An assessment to determine the causes or antecedents of the behavior. Individual #1s Support coordinator was notified that the ISP did not include an assessment to determine the cause or antecedent of the behavior (attachment #7) Program specialist , Amanda Krestar, will be responsible to follow up with the Supports Coordinator to verify that the ISP has been updated. Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that all ISPs include an assessment to determine the cause or antecedent of the behavior. Completion date 6/30/17 06/30/2017 Not Implemented
6400.183(6)(ii)Individual #1's ISP did not include a protocol for addressing the underlying causes or antecedents of the behavior. The ISP, including annual updates and revisions under § 6400.186 (relating to ISP review and revision), must include the following: A protocol to eliminate the use of restrictive procedures, if restrictive procedures are utilized, and to address the underlying causes of the behavior which led to the use of restrictive procedures including the following: A protocol for addressing the underlying causes or antecedents of the behavior. Individual #1s Support coordinator was notified that the ISP did not include A protocol for addressing the underlying causes or antecedents of the behavior. (attachment #7) Program specialist , Amanda Krestar, will be responsible to follow up with the Supports Coordinator to verify that the ISP has been updated. Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that all ISPs include a protocol for addressing the underlying causes or antecedents of the behavior.Completion Date 6/30/17 06/30/2017 Not Implemented
6400.183(6)(iii)Individual #1's ISP did not include the method and timeline for eliminating the use of restrictive procedures. The ISP, including annual updates and revisions under § 6400.186 (relating to ISP review and revision), must include the following: A protocol to eliminate the use of restrictive procedures, if restrictive procedures are utilized, and to address the underlying causes of the behavior which led to the use of restrictive procedures including the following: The method and timeline for eliminating the use of restrictive procedures. Individual #1s Support coordinator was notified that the ISP did not include the method and time line for eliminating the use of restrictive procedures. (attachment #7) Program specialist , Amanda Krestar, will be responsible to follow up with the Supports Coordinator to verify that the ISP has been updated. Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that all ISPs include the method and timeline for eliminating the use of restrictive procedures. Completion date 6/30/17 06/30/2017 Not Implemented
6400.183(6)(iv)Individual #1's ISP did not include a protocol for intervention or redirection without utilizing restrictive procedures. The ISP, including annual updates and revisions under § 6400.186 (relating to ISP review and revision), must include the following: A protocol to eliminate the use of restrictive procedures, if restrictive procedures are utilized, and to address the underlying causes of the behavior which led to the use of restrictive procedures including the following A protocol for intervention or redirection without utilizing restrictive procedures. Individual #1s Support coordinator was notified that the ISP did not include the method and time line for eliminating the use of restrictive procedures. (attachment #7) Program specialist , Amanda Krestar, will be responsible to follow up with the Supports Coordinator to verify that the ISP has been updated. Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that all ISPs include a protocol for intervention or redirection without utilizing restrictive procedures.. Completion date 6/30/17 06/30/2017 Not Implemented
6400.184(a)Individual #1 did not attend and sign the ISP signature sheet for ISP meeting on 3/16/17. The plan team shall participate in the development of the ISP, including the annual updates and revisions under § 6400.186 (relating to ISP review and revision). All current Program Specialists will be retrained on their job duties and sign the training. Kasey Bradley will be responsible for ensuring that all Program specialists are retrained. All new staff will be given their job description and trained on it. Jamie Zaliznock, HR director will be responsible to provide the training during orientation. Program Specialist was trained on the importance of the individual attending the ISP. Program Specialist will be responsible to ensure that the individual signs the ISP attendance sheet. Kasey Bradley will provide the training to all current and newly hired Program Specialists. (attachment #6) Compliance Specialist, Andrew Hamilton, will perform a quarterly record review. During the review, he will ensure that all individuals sign the ISP attendance sheet. Completion Date 6/30/17 06/30/2017 Not Implemented
6400.185(b)Individual #1's ISP indicated he needed 10 minutes visual checks at home. This has not been implemented. The ISP shall be implemented as written.A meeting with Behavior Support Specialist has been arranged for 5/22/17. (attachment #5). During this meeting a chart will be discussed to indicate that the 10 minute visual checks are being performed. The plan will also be update to specifically identify when these checks are necessary i.e. When individual #1 is at a heightened psychiatric state. Program Specialist, Amanda Krestar, will follow up with behavior supports and support coordinator in order to ensure the restrictive procedure plan is updated.and added to the ISP. Compliance officer, Andrew Hamilton, will perform a record review quarterly to ensure that the individuals ISP reflects the current BSP. completion date 6/30/17 06/30/2017 Not Implemented
6400.195(b)Individual #1's restrictive plan was not developed by program specialist. The program specialist did not participate in the implantation of the restrictive plan. The restrictive procedure plan shall be developed and revised with the participation of the program specialist, the individual's direct care staff, the interdisciplinary team as appropriate and other professionals as appropriate. All current Program Specialists will be retrained on their job duties and sign the training. Kasey Bradley will be responsible for ensuring that all Program specialists are retrained. All new staff will be given their job description and trained on it. Jamie Zaliznock, HR director will be responsible to provide the training during orientation. these duties will include attending the Human Rights Committee meetings in order to participate in the implementation of the Restrictive Procedure Plan (Attachment #4) Compliance Specialist will perform quarterly reviews. During these reviews he will ensure that there is documentation that the program specialist attended the HRC meeting and help develop the restrictive procedure plan. 6/30/17 completion date 06/30/2017 Not Implemented
6400.195(d)Individual #1's restrictive plan wasn't revised to indicate no internet currently on tablet or available at the house. The restrictive procedure plan shall be reviewed, approved, signed and dated by the chairperson of the restrictive procedure review committee and the program specialist, prior to the use of a restrictive procedure, whenever the restrictive procedure plan is revised and at least every 6 months. A meeting with Behavior Support Specialist has been arranged for 5/22/17. (attachment #5). This meeting will encompass removing any unnecessary restrictions such as internet and tablet usage. The time restrictions for restrictive plan(s) will be identified. Amanda Krestar, Program Specialist, will followup with the behavior support specialist to ensure the plan is updated. Compliance specialist, Andrew Hamilton, will do quarterly record reviews. During the review he will ensure that the behavior plan is current and identifies restrictions appropriately. COmpletion date 6/30/17 06/30/2017 Not Implemented
6400.195(e)(6)Individual #1's restrictive plan didn't include amount of time restrictions are implemented. The restrictive procedure plan shall include: The amount of time the restrictive procedure may be applied, not to exceed the maximum time periods specified in this chapter. A meeting with Behavior Support Specialist has been arranged for 5/22/17. (attachment #5). This meeting will encompass removing any unnecessary restrictions such as internet and tablet usage. The time restrictions for restrictive plan(s) will be identified. Amanda Krestar, Program Specialist, will followup with the behavior support specialist to ensure the plan is updated. Compliance specialist, Andrew Hamilton, will do quarterly record reviews. During the review he will ensure that the behavior plan is current and identifies restrictions appropriately. COmpletion date 6/30/17 06/30/2017 Not Implemented
6400.195(f)Individual #1's restrictive plan indicated date collected on daily data charts. The restrictive procedure plan shall be implemented as written. .A meeting with Behavior Support Specialist has been arranged for 5/22/17. (attachment #5). Any daily documentation and charts identified necessary will be included in the plan and implemented in the residential home. Amanda Krestar, Program Specialist, will followup with the behavior support specialist to ensure the plan is updated. Compliance specialist, Andrew Hamilton, will do quarterly record reviews. During the review he will ensure that the behavior plan is current and identifies restrictions appropriately. Completion date 6/30/17 06/30/2017 Not Implemented
6400.205Individual #1's record did not contain when restrictions with tablet were done. A record of each use of a restrictive procedure documenting the specific behavior addressed, methods of intervention used to address the behavior, the date and time the restrictive procedure was used, the specific procedures followed, the staff person who used the restrictive procedure, the duration of the restrictive procedure, the staff person who observed the individual if exclusion was used and the individual's condition following the removal of the restrictive procedure shall be kept in the individual's record. A meeting with Behavior Support Specialist has been arranged for 5/22/17. (attachment #5). This meeting will encompass removing any unnecessary restrictions such as internet and tablet usage. The time restrictions for restrictive plan(s) will be identified.completion date 6/30/17 06/30/2017 Not Implemented
6400.213(11)Individual #1's 2017 assessment states supervision 1:1 continues supervision in all settings with in hearing range if he is at home with just staff and house mates. Eye sight at day program with clear path if intervention is necessary. If women and children are around arms length outdoors. outdoors with male peers with in eye sight with a clear path. Each individual's record must include the following information: Content discrepancy in the ISP, The annual update or revision under § 6400.186. A training on content discrepancies has been developed. (Attachment#2) All current and new program Specialists will be trained. Kasey Bradley, Director, will provide the training's upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. Any other team members, employed by Crossroads Services Inc., who contribute to the development of the ISP, Assessment, or other documentation will also be required to have this training. Compliance specialist will perform a record review quarterly ton ensure that the program specialist is completing documentation properly. 05/19/2017 Not Implemented
6400.214(b)Individual #1's 2017 assessment wasn't kept in the individuals file. The P.S. stated to licensing on 4/10/17 that they were waiting to file until the new ISP was done. The most current copies of record information required in § 6400.213(2)¿(14) shall be kept at the residential home. An assessment training has been developed for new and current Program Specialists. (Attachement#1) . Kasey Bradley, Director, will provide the trainings upon hire and then annually thereafter. All Program specialists have been or will be trained on how to develop an assessment. This training will include where the assessment must be kept at all times. This includes any updated assessment as well as an annual assessment 05/19/2017 Not Implemented
SIN-00105018 Renewal 01/04/2017 Non Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.15(a)Crossroad Services' certificate of compliance expired on 4/29/16. The self-assessment was completed on 11/16/16.The agency shall complete a self-assessment of each home the agency operates serving eight or fewer individuals, within 3 to 6 months prior to the expiration date of the agency¿s certificate of compliance, to measure and record compliance with this chapter. A self assessment will be completed 3-6 months prior to the expiration of CSIs license. The self assessment will be completed by compliance specialist Andrew Hamilton. Andrew Hamilton has been trained on the checklist for the self assessment (Attachment #11). 04/30/2017 Implemented
6400.15(c)The 11/16/16 self-assessment did not include a summary of violations. A copy of the agency's self-assessment results and a written summary of corrections made shall be kept by the agency for at least 1 year. Andrew Hamilton, Compliance specialist, will complete residential self assessments. He has been trained on the checklist and the self assessment process. Andrew will ensure that the assessment includes the summary of violations. (attachment #11) 04/28/2017 Implemented
6400.68(b)The water temperature in the upstairs bathroom was 133 degrees. Hot water temperatures in bathtubs and showers may not exceed 120°F. Maintenance worker, Nate Monahan, has been trained on the regulations pertaining to water temperature. He will be testing the water monthly to ensure proper temperature. He will test each home in two different areas of water. I.e. kitchen and bathroom. Nate will record the water temperature at each home monthly. (attachment #26) 04/30/2017 Not Implemented
6400.145(1)REPEATED VIOLATION - 4/20/15. The emergency medical plan did not include the source of health care to be used in an emergency.The home shall have a written emergency medical plan listing the following: The hospital or source of health care that will be used in an emergency. All residential medical emergency plans have been updated. Attachment #6 They now include the source of Health Care to be used in an emergency. Compliance Specialist, Andrew Hamilton, will ensure each emergency medical plan has the source of health care to be used in an emergency listed. Andrew Hamilton will do a record review quarterly and sign/date that the emergency medical plan is correct and all information is included. If there is information missing he will notify program specialist of missing information. Program specialist will be required to add missing information into the Emergency Medical Plan and Andrew Hamilton will follow up with Program Specialist to ensure it was completed. Attachment #7 03/08/2017 Implemented
6400.145(2)REPEATED VIOLATION - 4/20/15. The emergency medical plan did not include the method of transportation to be used in an emergency.The home shall have a written emergency medical plan listing the following: The method of transportation to be used. All residential medical emergency plans have been updated. Attachment #6 They now include the Method of Transportation to be used in an emergency. Compliance Specialist, Andrew Hamilton, will ensure each emergency medical plan has the method of transportation to be used in an emergency listed. Andrew Hamilton will do a record review quarterly and sign/date that the emergency medical plan is correct and all information is included. If there is information missing he will notify program specialist of missing information. Program specialist will be required to add missing information into the Emergency Medical Plan and Andrew Hamilton will follow up with Program Specialist to ensure it was completed. Attachment #7 03/08/2017 Implemented
6400.145(3)REPEATED VIOLATION - 4/20/15. The emergency medical plan did not include an emergency staffing plan.The home shall have a written emergency medical plan listing the following: An emergency staffing plan.All residential medical emergency plans have been updated. Attachment #6 They now include an emergency staffing plan to be used in an emergency. Compliance Specialist, Andrew Hamilton, will ensure each emergency medical plan has the emergency staffing plan to be used in an emergency. Andrew Hamilton will do a record review quarterly and sign/date that the emergency medical plan is correct and all information is included. If there is information missing he will notify program specialist of missing information. Program specialist will be required to add missing information into the Emergency Medical Plan and Andrew Hamilton will follow up with Program Specialist to ensure it was completed. Attachment #7 03/08/2017 Not Implemented
SIN-00078319 Renewal 04/20/2015 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.18(c)An incident requiring law enforcement occurred on 2/24/2015 and was first noticed on 2/27/2015. Three individuals reside in this home. Their finances and ledgers (for the year) were kept in a portable lock box in the basement of the home in a utility tote that also stored christmas decorations. The portable lock box was stolen from the home. The county IDD program and ODP were not notified within 24 hours of the incident being noticed. The incident was reported on 3/2/2015 to HCSIS ( Incident # 7194310). The home shall orally notify the county mental retardation program of the county in which the home is located, the funding agency and the appropriate regional office of mental retardation, within 24 hours after abuse or suspected abuse of an individual or an incident requiring the services of a fire department or law enforcement agency occurs. Staff were trained on the importance of reporting unusual incident in a timely manner (24 hours) The residential supervisor will be the initial reporter and then will report to the program director. The director will then be responsible to report the incident to the county and regional office with in 24 hours. Attachment #9 06/01/2015 Implemented
6400.18(f)A copy of the unusual incident report ( # 7194310) was not kept in the individual's record. A copy of unusual incident reports relating to an individual shall be kept in the individual¿s record. All unusual incidents will be kept in the individuals record. Program specialist is responsible to print the incident and include it in the individuals record. Attachment #10 06/01/2015 Implemented
6400.22(d)(1)Individual #1 had 1 financial record available (March of 2015 until the time of inspection) for review. Individual #1 retrieves his mail and does not let staff know when he has received a check from his representative payee. Staff relay he likes to hoard the checks and cashes them all at one time. The amount of the checks are not being recorded on his financial ledger. The home shall keep an up-to-date financial and property record for each individual that includes the following: Personal possessions and funds received by or deposited with the home. Individual 1 has agreed to cash his checks when he receives them. He has requested that his payee send him a check once a month rather than weekly in order to cut down his trips to the bank. a new financial ledger has been made. Attachment #8 06/01/2015 Implemented
6400.22(d)(2)The financial ledger that was available for review (March of 2015 until the date of inspection) did not include disbursements made to the individual. When checks are being cashed, the amount of money being given to Individual #1 is not being logged on his financial ledger.(2) Disbursements made to or for the individual. A new ledger has been made and out into practice. Each employee is responsible to count the money at the beginning of their shift and at shift change. Residential supervior will monitor the ledgers at least weekly to ensure that the funds are being recorded properly. Attachment #8 06/01/2015 Implemented
6400.46(g)Staff #4 did not receive fire safety training annually. She was trained on 9/10/2014. Documentation of a 2013 fire safety training could not be found.Program specialists and direct service workers shall be trained annually by a fire safety expert in the training areas specified in subsection (f). The HR director is now responsible to track fire safety training dates. A reminder letter to staff that their traing will expire will be sent 30 days prior to the expiration date of the previous training. If staff do not receive their training prior to the expiration date they will be suspended and subject to termination Attachment #7 06/01/2015 Implemented
6400.112(h)The fire drill logs from 3/19/14 to 4/3/15 do not indicate if all individuals went to the meeting place. Individuals shall evacuate to a designated meeting place outside the building or within the fire safe area during each fire drill.A new fire drill log has been made. There is now an area that asks if all idividuals made it to the meeting place. the residential supervisor is responsible to ensure that the fire log is filled out properly and this area is compliant. Attachment #7 06/01/2015 Implemented
6400.141(c)(1)The physical exam for Individual #1 did not include a medical history.The physical examination shall include: A review of previous medical history. the health coordinator will be responsible for ensuring that the physical includes a review of previous medical history. Attachmnet #6 06/01/2015 Implemented
6400.143(a)Individual #1 refuses prostate exams and his record did not contain a refusal of treatment plan.If an individual refuses routine medical or dental examination or treatment, the refusal and continued attempts to train the individual about the need for health care shall be documented in the individual's record. Individual 1 has been educated on the importance of a prostate exam. At this time he still refuses. A refusal to treatment plan has been added to his record. The health coordinator and the program specialist will continue to educate individual ! on the importance of a prostate exam. Attachment #5 06/01/2015 Implemented
6400.145(1)The emergency medical plan did not include the hospital or source of health care to be used in an emergency.The home shall have a written emergency medical plan listing the following: The hospital or source of health care that will be used in an emergency. A new Emergency medical plan for all individuals has been added to their permenent file. The new emergency medical plan now lists the hospital and source of healthcare in the event of an emergency Attachment#4 06/01/2015 Implemented
6400.145(2)The emergency medical plan did not include the method of transportation to be used in an emergency.The home shall have a written emergency medical plan listing the following: The method of transportation to be used. A new Emergency medical plan for all individuals has been added to their permenent file. The new emergency medical plan now lists the method of transportation to be used in an emergency Attachment#4 06/01/2015 Implemented
6400.151(c)(2)The TB test for Staff #3 was not completed in the regulatory timeframe. Staff #3 had a TB test completed in 2009, exact date was not written on the physical, and not again until 9/5/2013. The physical examination shall include: Tuberculin skin testing by Mantoux method with negative results every 2 years; or, if tuberculin skin test is positive, an initial chest x-ray with results noted. Tuberculin skin testing may be completed and certified in writing by a registered nurse or a licensed practical nurse instead of a licensed physician, licensed physician's assistant or certified nurse practitioner. The HR manager is now responsible to track TB test dates. Hr manager will send a letter out to any emplyee needing an updated TB test 30 days prior to the date the test is needed. This letter will inform the staff that they must have a TB test performed and read by a specific date. If the employee does not have a TB test He/She will be suspended and subject to termination. Attachment #3 06/01/2015 Implemented
6400.164(a)Individual #1 is prescribed Tylenol, 325mg. In March of 2015, Tylenol was administered 5 times. The medication log did not include the time of administration. Individual #1 was administered 20mg of Zocor at 5pm on November 1, 2014. The medicaion log did not contain the intials of the person administering the medication. A medication log listing the medications prescribed, dosage, time and date that prescription medications, including insulin, were administered and the name of the person who administered the prescription medication or insulin shall be kept for each individual who does not self-administer medication. All residential staff will be retrained on medication administration. The training will focus on PRNs and the importance of initialing each medication as it is given. Residential supervisor will do daily MAR reviews in order to ensure medications are being documented properly. 07/15/2015 Implemented
6400.181(e)(10)The assessment for Individual #1 did not include a lifetime medical history. The assessment must include the following information: A lifetime medical history. Program specialist will ensure that the assessment includes a lifetime medical history for each individual. A new template has been made to make sure that all areas of the assessment are included. Attachment#2 06/01/2015 Implemented
6400.181(e)(13)(i)The assessment for Individual #1 did not include progress over the lsat 365 days in health. The assessment must include the following information: The individual's progress over the last 365 calendar days and current level in the following areas: Health. The program specialist will be responsible to ensure that the assessment includes the individuals progress over the last 365 days in health. The newly created assessment form includes a section that the program specialist will be able to submit the last 365 days worth of progress Attachment #2 06/01/2015 Implemented
6400.181(e)(13)(iii)The assessment for Individual #1 did not include current level and progress over the last 365 days in activities of residential living. The assessment did not contain a section for this information.The assessment must include the following information: The individual's progress over the last 365 calendar days and current level in the following areas: Activities of residential living. The program specialist is responsible to include the last 365 days and current level of functioning in the area of activities of residential living. The new template now includes an area specifically dedicated to the review of the past 365 days of activities of residential living. Attachment #2 06/01/2015 Implemented
6400.181(e)(13)(vii)The assessment for Individual #1 did not include current level and progress over the last 365 days in financial independence. The assessment did not contain a section for this information.The assessment must include the following information: The individual's progress over the last 365 calendar days and current level in the following areas: Financial independence. The program specialist will include the progress over the past 365 days and current level of functioning in regard to each individuals financial independence. There is a dedicated section on the assessment for the review of financial independence. Attachment #2 06/01/2015 Implemented
6400.181(e)(13)(viii)The assessment for Individual #1 did not include current level and progress over the last 365 days in managing personal property. The assessment did not contain a section for this information.The assessment must include the following information: The individual's progress over the last 365 calendar days and current level in the following areas: Managing personal property. Program specialist will include a review of the individuals past 365 days and current level in the area or managing personal propery. A new section has been added to the assessment to ensure that progress is noted. Attachment #2 06/01/2015 Implemented
6400.181(e)(14)The assessment for Individual #1 did not indicate his ability to swim.The assessment must include the following information:The individual's progress over the last 365 calendar days and current level in the following areas: The individual's knowledge of water safety and ability to swim. Program Specialist will ensure that each assesment will review the progress over the last 365 days and current level of functioning in reference to the individuals knowledge of water safety and ability t0 swim. Attachment #2 06/01/2015 Implemented
6400.186(c)(2)The ISP reviews for Individual #1 are not reviewing his restrictive behavior plan or his dental hygiene plan. The ISP review must include the following: A review of each section of the ISP specific to the residential home licensed under this chapter. Program specialist will ensure that the ISP reviews for all individuals include a review of the restrictive proceedure plan and dental hygeine plan. New sections will be added to the review that specifically identify the restrictive procedure and dental hygiene plan reviews. Attachment #1 06/01/2015 Implemented
6400.216(a)Individual #1 and his housemates require assistance in managing their personal finances. The home stored the individuals cash and the financial ledgers (for the year) in a portable lock box which is then stored in a utility tote in the basement of the home. The unsecured tote is kept in an unsecured pantry. The portable lock box can be accessed and taken away by anyone that has knowledge of the location. Had the agency stored the cash/ledgers or the lock box in a secure area (such as the locked cabinets in the dining area), the likeliness that the individuals' money would have been stolen diminshes greatly, as only the house manager has a key. An individual's records shall be kept locked when unattended. The locked money box has been moved to a more secure location. The box is now kept in the home office in a locked cabinet. The office is also locked. The residential supervisor will check daily to ensure that the box is onsite and in its proper place. 06/01/2015 Implemented
SIN-00059016 Renewal 02/11/2014 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.112(a)Because of staff issues, there was no documentation of fire drills being held for the entire licensing year.(a) An unannounced fire drill shall be held at least once a month. Partially Implemented- Adequate Progress A new fire drill book is being completed for the agency that will include our regular company fire drill monthly sheets. This book will replace the book that went missing when our house Program Specialist suddenly left the job. Drills will be scheduled monthly at the home and will be completed by the house Program Specialist and will be reviewed by the Grounds Manager. The book will be kept locked in the Crossroads Services Office, at this point. A copy of the fire drill will be forwarded to the licensing director. 03/31/2014 Implemented
SIN-00047032 Renewal 02/25/2013 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.46(g)Staff #2 did not complete fire safety training in a timely manner.(g) Program specialists and direct service workers shall be trained annually by a fire safety expert in the training areas specified in subsection (f). The Altoona Fire Department will be contacted regarding our annual fire safety training. The date selected will be prior to the previous years training. If a staff is unable to be at the training, he or she will be suspended until fire safety training is completed. 05/27/2013 Implemented
6400.151(a)Staff #3 did not have a physical examination every two years as regulated.(a) A staff person who comes into direct contact with the individuals or who prepares or serves food, for more than 5 days in a 6-month period, including temporary, substitute and volunteer staff, shall have a physical examination within 12 months prior to employment and every 2 years thereafter. CSI's HR manager will keep a running schedule of staff physical dates. She will be responsible for sending out a notice of physical examination date to the employee 3 months prior to their needed appointment date. If the staff does not have the physical completed on time they will be subject to disciplinary action or termination. 05/27/2013 Implemented
SIN-00141771 Technical Assistance 09/19/2018 Compliant - Finalized