Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00289782 Unannounced Monitoring 05/20/2026 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.21(b)Staff person #1 was hired by Tranquil Hearts on 8/3/24. It was not confirmed that the staff person lived in Pennsylvania for 2 consecutive years before date of hire, and an FBI background check was not completed. This staff person was employed by the provider agency until 9/6/25.If a prospective employe who will have direct contact with individuals resides outside this Commonwealth, an application for a Federal Bureau of Investigation (FBI) criminal history record check shall be submitted to the FBI in addition to the Pennsylvania criminal history record check, within 5 working days after the person's date of hire. Tranquil Hearts has revised its hiring process to require an FBI criminal background check for all prospective employees who will have direct contact with individuals, regardless of whether the employee has lived in Pennsylvania for two consecutive years or more. This change was made to ensure full compliance and to prevent any future issues related to residency verification. Management staff responsible for hiring will review each employee file prior to hire using a pre-employment checklist to confirm that all required background clearances, including Pennsylvania criminal history, Child Abuse clearance, and FBI clearance, are completed and documented within the required timeframe. Ongoing administrative review of personnel records will be conducted to ensure compliance is maintained and recurrence does not occur. 06/09/2026 Implemented
6400.82(f)At the time of the 05/26/26 inspection, there were no clean cloth or paper towels in the bathroom.Each bathroom and toilet area that is used shall have a sink, wall mirror, soap, toilet paper, individual clean paper or cloth towels and trash receptacle. We corrected this issue immediately upon identification by ensuring the bathroom was stocked with clean paper towels/cloth towels. Staff were reminded of the requirement that each bathroom and toilet area used must contain all required supplies, including soap, toilet paper, individual clean paper or cloth towels, and a trash receptacle. 06/09/2026 Implemented
6400.144Individual #1 is prescribed Prevacid. At the time of the 5/26/26 inspection, this medication was not available in the home.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. We addressed this issue by following up immediately with the pharmacy and prescribing provider regarding the prescribed Prevacid. At the time of inspection, the medication was not available in the home because insurance coverage required prior authorization and the provider was awaiting processing. Although the delay was related to insurance authorization, the provider recognizes that prescribed medications must be arranged for and available as ordered. The provider has reviewed the matter with nursing/management staff and reinforced the expectation that any delay in obtaining a prescribed medication must be actively followed up on and escalated until resolved. The medication is now in the home and available. 06/11/2026 Implemented
6400.32(c)Individual #1 is no longer able to take food by mouth effective 5/19/26. All nutrition is received by PEG tube at this time. As of 5/29/26, Individual #1 has not had a new room and board contract removing board as a part of Individual #1's expenses.An individual may not be abused, neglected, mistreated, exploited, abandoned or subjected to corporal punishment.Once we became aware that room and board can be updated at any time based on changes in an individual's needs and expenses, we immediately updated Individual #1's room and board contract to remove food/board expenses, as the individual became NPO effective 5/19/26 and now receives all nutrition by PEG tube. At the time of the change, we did not understand that the room and board agreement should be revised immediately upon that type of change in circumstances. We have since corrected the issue and ensured that the updated room and board agreement accurately reflects the individual's current expenses. 06/11/2026 Implemented
6400.163(d)At the time of the 5/26/26 inspection, the following medications were unlocked: Pain Relief liquid/Fluoxetine/Valproic Acid.Prescription medications and syringes, with the exception of epinephrine and epinephrine auto-injectors, shall be kept in an area or container that is locked.Tranquil Heart corrected this immediately by placing all medications and syringes, except epinephrine and epinephrine auto-injectors, in the locked medication storage area/container. The Site Supervisor completed a full check of the home to make sure there were no other unsecured medications or syringes. Tranquil Heart will also complete the following corrective actions: All staff working at the homes will be retrained on 55 Pa. Code § 6100.463(d) and (e) regarding medication and syringe storage. Staff will be retrained that prescription medications and syringes must remain locked at all times, except when staff are actively administering medication. Staff will be retrained that epinephrine and epinephrine auto-injectors are the only exceptions to the locked-storage rule, but they must still be stored safely and kept easily accessible. The Program Specialist/Site Supervisor will review the medication storage area with each staff person and confirm that staff know where medications, syringes, and epinephrine/auto-injectors are to be stored. Staff will sign a training sheet confirming that they understand the regulation and Tranquil Heart's medication storage procedure 06/09/2026 Implemented
6400.163(h)At the time of the 5/26/26 inspection, the Polyethylene Glycol had an expiration date of February 2026.Prescription medications that are discontinued or expired shall be destroyed in a safe manner according to Federal and State statutes and regulations.Tranquil Heart corrected this noncompliance by immediately removing the expired polyethylene glycol from the active medication supply. The medication was separated from current medications and secured so it could not be administered. The Site Supervisor/Program Specialist completed a full review of all medications in the home to ensure there were no other expired or discontinued medications present. A new container of Polyethylene Glycol was purchased to ensure the medication was available in the home. 06/09/2026 Implemented
6400.166(a)(11)Individual #1 is prescribed Hydrocortisone and Levothyroxine. The diagnosis or purpose for these medications were not documented on Individual #1's Medication Administration Record.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Diagnosis or purpose for the medication, including pro re nata.Tranquil Heart corrected this noncompliance by immediately reviewing Individual #1's MAR, medication labels, and physician orders. The prescribing doctor was contacted to obtain and verify the diagnosis or purpose for hydrocortisone and levothyroxine. Once the information was received from the doctor, the missing diagnosis/purpose information was added to Individual #1's MAR. The supervisors also reviewed the MARs for all individuals in the homes to ensure that every prescription medication listed included the required diagnosis or purpose, including any PRN medications. 06/09/2026 Implemented
SIN-00274157 Renewal 09/22/2025 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.111(c)During the inspection on 9/24/25 the fire extinguisher in the kitchen was rated 1A-10BC, this does not meet the minimum requirement of 2A-10BC. A fire extinguisher with a minimum 2A-10BC rating shall be located in each kitchen. The kitchen extinguisher meets the requirements for one floor as required in subsection (a). During the inspection on 9/24/25, it was identified that the kitchen fire extinguisher was rated 1A-10BC and did not meet the minimum requirement of 2A-10BC. Tranquil Hearts has immediately corrected this issue by purchasing and installing new fire extinguishers rated 2A-10BC in the kitchen and throughout the home, ensuring compliance with 6400.112(b). The new extinguishers were installed and verified by the Directors and supervisor on 10/6/2025, and all staff were notified and trained on the proper use and location of the new equipment. Documentation of purchase, installation, and staff acknowledgment has been added to the facility's fire safety file. 10/06/2025 Implemented
6400.112(e)112(e) - A fire drill shall be held during sleeping hours at least every 6 months. There was no sleep drill held in April 2025.A fire drill shall be held during sleeping hours at least every 6 months. We acknowledge that a sleeping-hours fire drill was not completed in April as originally scheduled. The oversight occurred due to a scheduling shift following the December inspection, which temporarily disrupted the established drill rotation. A sleeping-hours fire drill was conducted in June 2025, ensuring compliance within the six-month window. To prevent future scheduling gaps, the Program Specialist has implemented a fire drill tracking calendar to document and monitor all monthly and semiannual drills. The calendar will be reviewed and initialed by the Supervisor monthly to verify that all drills, including sleeping-hour drills, are completed within required time frames. 10/02/2025 Implemented
SIN-00256859 Renewal 12/16/2024 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.15(a)A self-assessment was not completed for the home.The agency shall complete a self-assessment of each home the agency operates serving eight or fewer individuals, within 3 to 6 months prior to the expiration date of the agency's certificate of compliance, to measure and record compliance with this chapter.December 17,2024, the self-assessment was not completed in the correct amount of time which is 3 to 6 months prior to the expiration date of our compliance. We have put on all calendars (electronic and physical) to submit self-inspection in the correct time. 12/17/2024 Implemented
6400.22(d)(2)At the time of the 12/18/24 inspection, the financial record for December for individual #1 was documented that the Individual's cash balance should be $382.32, however, there was $384.85 in the home.(2) Disbursements made to or for the individual. Individual#1 had gone to dinner with a staff member and tipped the waiter 2.53 dollars, upon returning back from dinner the supervisor refunded the individual #1 the 2.53 that was used to tip. The supervisor was advised by the inspector that it was ok for individuals to tip whenever they go out for dinner. 12/23/2024 Implemented
6400.113(a)The fire safety training paper for Individual #1 was not signed or have a date of completion to indicate if the individual completed the fire safety training. An individual, including an individual 17 years of age or younger, shall be instructed in the individual's primary language or mode of communication, upon initial admission and reinstructed annually in general fire safety, evacuation procedures, responsibilities during fire drills, the designated meeting place outside the building or within the fire safe area in the event of an actual fire and smoking safety procedures if individuals smoke at the home. On the date of admission, the individual #1 watched the fire safety training video but staff forgot to have the individual sign the fire safety training record. Individual #1 watched the fire safety training video again on 12/21/2024 and signed a new fire safety training record 12/21/2024 Implemented
6400.141(c)(3)Individual #1's 9/30/24 annual physical examination does not include immunization information.The physical examination shall include: Immunizations for individuals 18 years of age or older as recommended by the United States Public Health Service, Centers for Disease Control, Atlanta, Georgia 30333. Individual #1's immunization record was attached onto the physical form. 12/20/2024 Implemented
6400.141(c)(15)The special diet instructions section of individual #1's 9/30/24 annual physical examination is blank.The physical examination shall include:Special instructions for the individual's diet. Individual # 1 physical examination paperwork has been dropped off at the doctors office for it to be completed. 12/23/2024 Implemented
6400.144At the time of the inspection on 12/18/24, PRN medications Docusate Sodium 100 mg and Triamcinolone Cream for individual #1 were not available in the home. Individual #1's 11/14/24 Individual Support Plan indicates that their water intake is to be monitored as the individual can drink an excessive amount, causing them to deplete their electrolytes and vomit. There is no plan in place to ensure this monitoring is occurring.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. December 23, 2024- We were able to get the Docusate Sodium 100 mg and Triamcinolone Cream that are PRN medications from the pharmacy. They are now available in the medicine cabinet at all times for as needed purposes. A water tracking form was developed to track the individuals water intake through our water intake to avoid excessive water consumption which could lead to vomiting. Staff were trained on the new form. 12/23/2024 Implemented
6400.145(1)The medical plan for Individual #1 did not have the hospital or source of health care that will be used in an emergency.The home shall have a written emergency medical plan listing the following: The hospital or source of health care that will be used in an emergency. Individual #1 medical plan was updated to include the hospital or source of healthcare that will be used incase of an emergency. 12/20/2024 Implemented
6400.181(a)Individual #1's date of admission is 10/1/24. At the time of the 12/17/24 inspection, the individual's initial assessment should have been complete. While the provider completed an assessment, it did not address many of the areas required by 6400.181e1-14 and was largely incomplete. Each individual shall have an initial assessment within 1 year prior to or 60 calendar days after admission to the residential home and an updated assessment annually thereafter. The initial assessment must include an assessment of adaptive behavior and level of skills completed within 6 months prior to admission to the residential home. The assessment has been updated to included all requirements as per 6400.181(a) 12/23/2024 Implemented
6400.211(b)(1)Individual #1's emergency information does not include the name, telephone number, and address of who is to be contacted in case of an emergency.Emergency information for each individual shall include the following: The name, address, telephone number and relationship of a designated person to be contacted in case of an emergency. Individual #1's contacts have been updated to include the name, telephone number, and address of who is to be contacted in case of an emergency. 12/23/2024 Implemented
6400.165(f)Individual #1 is prescribed medication for the treatment of a diagnosed psychiatric illness. The provider agency does not have a plan in place to address the social, emotional, and environmental needs of the individual related to the illness.If a medication is prescribed to treat symptoms of a diagnosed psychiatric illness, there shall be a written protocol as part of the individual plan to address the social, emotional and environmental needs of the individual related to the symptoms of the psychiatric illness.December 23,2024- A seen plan has been put in place and includes all of the individuals psychiatric medication and addresses the S-ocial E-motional E-nviroemntal N-eeds for the individual. 12/23/2024 Implemented
6400.165(g)Individual #1's 10/11/24 psychiatric medication review did not include the names of the medication or the necessary dosage.If a medication is prescribed to treat symptoms of a psychiatric illness, there shall be a review by a licensed physician at least every 3 months that includes to document the reason for prescribing the medication, the need to continue the medication and the necessary dosage.When individual #1 went for their doctor's appointment an attached list of their current medication was attached to the psychiatric medication review form however the list of medication was detached from the medication review form when filed. 12/23/2024 Implemented
6400.166(a)(4)At the time of the inspection on 12/18/24, for individual #1, the PRN medication Senna 8.6 mg was found in the home, but it was not listed on the MAR.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Name of medication.Individual #1's Senna 8mg was removed from the medication box and returned to the pharmacy due to it being discontinued. 12/19/2024 Implemented
6400.213(1)(i)Individual #1's demographic information page does not include their date of admission. The photograph in Individual #1's record is not dated.Each individual's record must include the following information: Personal information, including: (i) The name, sex, admission date, birthdate, Social Security number, and a current, dated photograph.Individual #1's demographic page was updated to include the date of admission and a dated photograph. 12/19/2024 Implemented
SIN-00249789 Renewal 08/23/2024 Compliant - Finalized