Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00256089 Renewal 11/25/2024 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.141(c)(7)There was no evidence that Individual #1 received a gynecological examination, including a breast examination and a PAP test, found within Individual #1's Individual Record.The physical examination shall include: A gynecological examination including a breast examination and a Pap test for women 18 years of age or older, unless there is documentation from a licensed physician recommending no or less frequent gynecological examinations. The doctor submitted a note indicating that a PAP is not needed secondary to age. 11/25/2024 Implemented
SIN-00234390 Renewal 11/02/2023 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.64(a)Clean and sanitary conditions are not maintained in Individual #1's bathroom. There was soap scum located in the seam of the wall in Individual #1's shower.Clean and sanitary conditions shall be maintained in the home. The soap scum was scrubbed and disinfected. Staff were reminded to ensure that the shower is maintained in a sanitary state. Although it is staff responsibility to ensure cleanliness, they will also continue to teach the individual additional skills to help him maintain cleanliness of his bathroom. 12/04/2023 Implemented
6400.52(c)(2)Staff #1 did not complete annual training in The prevention, detection and reporting of abuse, suspected abuse and alleged abuse in accordance with the Older Adults Protective Services Act (35 P.S. §§ 10225.101-10225.5102). The child protective services law (23 Pa. C.S. §§ 6301-6386) the Adult Protective Services Act (35 P.S. §§ 10210.101 - 10210.704) and applicable protective services regulations.The annual training hours specified in subsections (a) and (b) must encompass the following areas: The prevention, detection and reporting of abuse, suspected abuse and alleged abuse in accordance with the Older Adults Protective Services Act (35 P.S. §§ 10225.101-10225.5102). The child protective services law (23 Pa. C.S. §§ 6301-6386) the Adult Protective Services Act (35 P.S. §§ 10210.101 - 10210.704) and applicable protective services regulations.Staff #1 completed the annual training of the prevention, detection, and reporting of abuse, suspected abuse, and alleged abuse in accordance with applicable regulations. 12/04/2023 Implemented
SIN-00214375 Renewal 11/28/2022 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.64(f)Two of the trash cans on the side of the home were over-full to the point the trash can lids could not be made to close. Several bags of trash and a box containing an artificial Christmas tree were sitting on the ground next to the trash cans, unprotected from the penetration of insects and rodents.Trash outside the home shall be kept in closed receptacles that prevent the penetration of insects and rodents.Trash was delayed due to the Thanksgiving holiday and the excess trash was not typical for the site. The township allowed us to obtain two additional trash cans that we now have at our disposal in case we have excess garbage for any week going forward. However, they were very clear that we are only allowed to place 2 bins and 2 recylcle bins per week. 12/16/2022 Implemented
6400.112(g)The overnight fire drill conducted on 11/30/2021 was held at 11:05pm and the overnight fire drill conducted on 05/26/2022 was held at 11:10pm---approximately the same time of night. Fire drills shall be held at different times of the day and night. Fire drills shall be held on different days of the week and at different times of the day and night. An overnight fire drill was completed on 11/23/22 at 1:00 am. Unfortunately, the uploaded file for licensing review was not updated prior to their review and we failed to provide them with the updated documentation which was in compliance. To address this oversight, a fire drill was completed on 12/14/22 at 1:00 am with individual #1 exiting under 2 ½ minutes. 12/14/2022 Implemented
6400.141(c)(6)Per documentation in the Individual Record, Individual #2's most recent Mantoux tests were conducted on 09/14/2020 and 10/19/2022. The interim between these two Mantoux tests exceeds the two-year timeframe permitted by regulation. The results of this test were also not included.The physical examination shall include: Tuberculin skin testing by Mantoux method with negative results every 2 years for individuals 1 year of age or older; or, if tuberculin skin test is positive, an initial chest x-ray with results noted. Although the Tuberculin skin test was completed, an appointment was not able to be obtained within the required regulatory time frame. We had a copy of the results but failed to upload that document for licensing's virtual review. Had we known prior to the citation being issued, we would have provided the copy of the results. A review of all physicals was completed to ensure compliance. 12/14/2022 Implemented
6400.46(d)Staff #1 was hired effective 03/22/2022. There is no evidence within the staff record to show that Staff #1 received training in first aid, Heimlich techniques and cardio-pulmonary resuscitation from an individual certified as a trainer within 6 months of the staff's initial date of hire.Program specialists, direct service workers and drivers of and aides in vehicles shall be trained within 6 months after the day of initial employment and annually thereafter, by an individual certified as a training by a hospital or other recognized health care organization, in first aid, Heimlich techniques and cardio-pulmonary resuscitation.Staff #1 did not complete the required certification within the six month time frame. In September, our internal instructor resigned, and we had to make alternate arrangements with staff who were due. During the seventh month (October) Staff #1 went on a medical leave and was unable to meet this requirement. Her doctor approved her to take the online component which she started 11/29/2022. On 12/21/22 she completed the in person section. We are waiting for the certificate to be issued. All staff files were reviewed with everyone in compliance with this regulation. 12/30/2022 Implemented
SIN-00195653 Renewal 11/09/2021 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.144Individual #1 had choking episodes on 10/05/2019, 10/10/2019, 9/25/2020 and 8/2/21. Individual #1 had a swallow eval dated 11/6/20. Recommendations: Soft diet with thin liquids, Head of bed 90 degrees or out of bed in chair for meals/medications, keep patient greater than 45 degrees for 30-60 min after meal., Direct supervision with meal., offer small bites of foods to prevent impulsivity with eating, take one bite/sip, small bites/sips." Staff #1 and Staff #2 indicated that there was no protocol in place that fully outlined the prescribed diet. Staff#1 submitted an undated "staff notification" memo which noted the soft diet but failed to accurately describe the prescribed diet and precautions to be taken. Menu items and staff interviews indicate that the proper meal preparation and supervision is not being provided.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. Upon discovery, immediate corrective action was taken. Staff received training on Dysphasia and GERD. The PCP was contacted to update the Diet Instructions. Supplemental training on a Soft Food Diet is scheduled for December 16, 2021. The ISP was updated to reflect the current diet instructions. Precautionary foods list was posted on the refrigerator and picture examples of soft foods. Staff spoke to Individual #1 explaining to her why she won¿t be able to eat some of her favorite and preferred foods and why staff need to prepare her food differently. 12/16/2021 Implemented
6400.181(e)(9)Swallow study consult report for Individual #1 dated 11/6/20 included a diagnosis of "Mild Oral/Pharyngeal Dysphagia." This is not included in Individual #1's assessment dated 6/21/21 and updated 10/29/21.The assessment must include the following information: Documentation of the individual's disability, including functional and medical limitations. Individual #1¿s assessment was updated to include a diagnosis of ¿Mild Oral/Pharyngeal Dysphagia, aspiration precautions and diet instructions. 11/30/2021 Implemented
6400.32(c)Daily Service Notes dated 8/2/21 for Individual #1 note that Individual #1 was served a dinner of "popcorn shrimp, sweet potato fries, brussel sprouts and yogurt." An unsigned entry on the 8/2/21 Daily Service Note notes that "Staff noticed Individual #1 was trying to cough. Staff went to check on Individual #1 and Individual #1 pointed to the brussel sprouts on the plate. Staff did one back blow and Individual #1 was able to spit the brussel sprout out into a napkin." According to description provided the food items served were not prepared nor served in accordance with the prescribed soft diet in place at the time of the incident. Terrapin House staff have not been trained in the proper preparation of the prescribed soft diet and the dietary needs of Individual #1. Individual #1 was neglected as Individual #1 was served food not prepared in accordance with the prescribed diet.An individual may not be abused, neglected, mistreated, exploited, abandoned or subjected to corporal punishment.Upon discovery, immediate corrective action was taken. Staff received training on Dysphasia and GERD. The PCP was contacted to update her Diet Instructions. Supplemental training on a Soft Food Diet is scheduled for December 16, 2021. The ISP was updated to reflect the current diet instructions. Precautionary foods list was posted on the refrigerator and picture examples of soft foods. Staff spoke to Individual #1 explaining to her why she won¿t be able to eat some of her favorite and preferred foods and why staff need to prepare her food differently. Staff were reminded to sign and date all daily notes. An incident report was submitted. 12/16/2021 Implemented
6400.165(g)Medication reviews conducted for Individual #1 on 4/6/21, 4/20/21, 5/11/21, 8/3/21, 9/11/21 and 9/30/21 did not include the medication Depakote and Celexa. Medication reviews were missing the reasons for prescribing as well as complete dosage information for each medication.If a medication is prescribed to treat symptoms of a psychiatric illness, there shall be a review by a licensed physician at least every 3 months that includes to document the reason for prescribing the medication, the need to continue the medication and the necessary dosage.The Program Specialist will ensure that all medication review forms are complete. The next medication review for Individual #1 is scheduled for 12/22/21 and the pre-populated form will be given to staff to present to the doctor. 12/30/2021 Implemented
6400.186Individual #1 Individual Support Plan (ISP) last updated date of 10/28/21 indicates that: " * is at an increased risk of choking. * experienced two different episodes of choking on *their* food in October 2019 (10/05/2019 and 10/10/2019). On 10/10/2019, the heimlich maneuver was preformed to dislodge food from *their* throat. A choking protocol has been developed and put into place. A speech therapist completed a swallow study. Recommendations are to prompt * to slow down when eating, put *their* fork down in-between bites, take small sips of water between bites, and have staff within 10 feet of her during meals." " * is at an increased risk of choking and follows a eating protocol. Recommendations include prompting and reminding * to slow down when eating, put *their* fork down in-between bites, take small sips of water between bites, and have staff within 10 feet of *them* during meals. Staff should encourage *them* not to slump over while eating, but rather to sit up straight. Staff should also remind *them* to use the appropriate amount of fixodent complete original denture adhesive cream when completing *their* oral hygiene routine in the mornings." "is at an increased risk of choking and follows a eating protocol. Recommendations include soft diet with thin liquides, meds as patient best tolerates, aspiration precautions: head of bed 90 degress or out of be for meals and medicaitons, keep carol greater than 45 degress for 30-60 minutes after eating, supervision with eating, assist with eating strategies: offer small bites of food to prevent impulsivity with eating, take one bite/sip, small bites/sips." At time of inspection Staff #1 and Staff #2 reported that there was no choking or eating protocol in place and offered an undated informal memo as training material/guidance for staff. Memo reports that "doesn't have any issues with *their* body and swallowing." "issues all seem to be learned behaviors." "At this time * is supposed to follow a soft food diet. We are also going to be portioning *their* food for *them* and placing a bite or 2 in front of *them* at a time while *they* eats. This means somebody is going to have to be with *them* the whole time *they* eats and continue to give *them* small portions to eat." The home was not implementing the dietary requirements as outlined in the ISP.The home shall implement the individual plan, including revisions.Upon discovery, immediate corrective action was taken. Staff received training on Dysphasia and GERD. The PCP was contacted to update her Diet Instructions. Supplemental training on a Soft Food Diet is scheduled for December 16, 2021. The ISP was updated to reflect the current diet instructions. Precautionary foods list was posted on the refrigerator and picture examples of soft foods. Staff spoke to Individual #1 explaining to her why she won¿t be able to eat some of her favorite and preferred foods and why staff need to prepare her food differently. 11/12/2021 Implemented
SIN-00181287 Unannounced Monitoring 12/28/2020 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.18(a)(13)On November 19, 2020 Staff #1, who was not on shift, entered the home around midnight and got in bed with Individual #1 after assisting Individual #1 with bathroom hygiene. It was reported that Staff #1 appeared to be under the influence of an unknown substance during the incident. The incident was reported to Staff #2. Staff #2 admitted being aware of the incident but did not report the it to Enterprise Incident Management.The home shall report the following incidents, alleged incidents and suspected incidents through the Department's information management system or on a form specified by the Department within 24 hours of discovery by a staff person: A violation of individual rights.This incident occurred during major transition with staff and quarantine. As information trickled to the new CEO, action was taken including the suspension of Staff #1. The previous CEO had access to EIM and when he left, there was no transition. Staff did not have the appropriate roles in HCSIS/EIM. This has been resolved and now, three staff plus the CEO have access to EIM so we will have backups. There was a staff meeting on 1/28/21 discussing appropriate and professional behaviors and entering an individual's bedroom without their consent is a violation of their rights for dignity and respect; especially lying on the bed. Staff #2 has also received training on the reporting of incidents. House staff will receive training on Individual Rights and Responsibilities; and the reporting, identifying and mitigating of incidents. 02/19/2021 Implemented
6400.18(c)Individual #1's designated emergency contact was not made aware of an incident of possible sexual abuse that occurred on November 19, 2020.The individual and persons designated by the individual shall be notified within 24 hours of discovery of an incident relating to the individual.At that point in time, the previous CEO left with no transition. occuring. The new CEO came on board November 19th and discovered among other things, that there was no family notification form or awareness that the family/guardian had to be notified. Since then, a form has been developed. The Program Coordinators notify the family/guardian and document such on the form. In this case, Individual #1's family was made aware of the incident on 12/5/20. Staff #1 called Individual #1's brother as well as Staff #2 also called individual #1's brother. Program Coordinators know the policy and regulation about notification and have begun to maintain documentation as incidents arise. 12/05/2020 Implemented
6400.18(f)There was no action taken to protect the health, safety and well being after an incident of alleged sexual abuse that occurred on 11/19/2020 was reported to Staff#2.The home shall take immediate action to protect the health, safety and well-being of the individual following the initial knowledge or notice of an incident, alleged incident or suspected incident.The allegation was made by a disgruntled employee and whose name was confirmed by the police who came out to site that night. The police interviewed staff on duty and reported that they made attempts to call the reporter to no avail. Since then, we have heard from the Department of Aging investigator that the reporter admitted to lying to the police. A copy of the police report will be submitted separately. While we believed these claims were made in retaliation, we had no reason at that time to believe the individual's health, safety and welfare were being compromised. Nevertheless, we had a responsibility for taking appropriate action. The incident was reported on EIM but not within 24 hours as required. The individual was also seen by a physician to determine if there was any trauma. The alledged perpetrator was not allowed to have access to the facility and was suspended. That staff is no longer an employee. Staff training on reporting, identifying and mitigating incidents will be held. Staff #2 now has access to EIM and reporting of incidents. All future incidents will be reported to the Certified Investigator and/or CEO upon discovery. The Point Person will ensure that incidents are entered within regualtory timeframes. In addition, going forward, there will be staff suspensions pending the outcome of investigations that involve allegations of abuse, neglect and/or exploitation. Once an incident is reported, the Program Coordinator will take steps to ensure the integrity of any investigation--such as pictures for the investigator. 02/19/2021 Implemented
6400.18(g)There was no investigation conducted for an alleged incident of sexual abuse occurring on 11/19/2020. The incident was reported to Staff #2, but no action was taken.The home shall initiate an investigation of an incident, alleged incident or suspected incident within 24 hours of discovery by a staff person.The CEO when he left was the only person who was certified to conduct investigations. Given the allegations, the AE agreed to conduct the investigation; one of several agencies involved in this investigation. One staff recently completed the CI course and is in the process of taking the test. Another staff is scheduled to attend the February session and we will also send a third one thereafter. We will have backups going forward. Additionally, no one else had access to change/update roles within EIM. That has been corrected and three staff plus the CEO have various roles assigned in EIM. Staff will receive training on reporting, identifying and mitigating incidents and the policy and procedures have been updated as well. 02/19/2021 Implemented
6400.32(d)Individual #1's was not treated with dignity and respect. On November 19, 2020 Staff #1, who was not on shift, entered the home around midnight and got in bed with Individual #1 after assisting Individual #1 with bathroom hygiene. It was reported that Staff #1 appeared to be under the influence of an unknown substance during the incident. Staff #2 admitted to laying in bed with Individual #1 on several occasions and reports that other staff members have also lain in bed with Individual #1 as Individual #1 "likes to cuddle".An individual shall be treated with dignity and respect.We recognize this is not appropriate behavior and staff have been informed to cease such behaviors. It was explained to Individual #1 that cuddling cannot occur and that by doing so infringes on her right to be treated with dignity and respect. There was a staff meeting on 1/28/2 going over the topic. Additionally, staff will receive training on Individual Rights and Responsibilities. The CEO makes unannounced visits to the site to also check in with staff and the individuals to ensure compliance. 02/19/2021 Implemented
SIN-00180628 Renewal 12/16/2020 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.15(a)Self assessments were not completed until 12/11/2020. There is no documentation that there were assessments completed prior to this date.The agency shall complete a self-assessment of each home the agency operates serving eight or fewer individuals, within 3 to 6 months prior to the expiration date of the agency¿s certificate of compliance, to measure and record compliance with this chapter. The new CEO came on board November 19, 2020 and took action regarding compliance. The self assessment was completed, but not within the 3-6 month time frame. To prevent this from happening again, the CEO identified the need for ongoing internal monitoring that shall occur by March 30, 2022, June 2021 and on or before September 2021 which would be three motnhs prior to the annual inspection. The CEO will monitor for progress, areas that require systemic changes and further training. Thereafter, the CEO will initiate the self-assessment process three to six months prior to the annual visit for 2022. The CEO will send reminders to Administrative staff at least a month before each date listed for them to begin preparations for a review. At the completion of the self-assessments, the CEO will evaluate progress, areas that need to be addressed systemically and provide training. 03/30/2021 Implemented
6400.22(d)(1)Individuals #1 and #2 do not have financial and property records.The home shall keep an up-to-date financial and property record for each individual that includes the following: Personal possessions and funds received by or deposited with the home. A financial and property record has been created for use. Staff from Side B have received information about the form and will be updating the property inventory. Side A will complete the inventory no later than February 1, 2021. Individual bank accounts were established for both individuals on Side B. Side A has a legal guardian who fills the individual's debit card. On a monthly basis , the CEO will review the bank statements for Side B. On Side A, receipts will be attached to the form for the CEO's review monthly. 01/16/2021 Implemented
6400.22(e)(3)Individuals 1 and 2 do not keep receipts for purchases over $15. If the home assumes the responsibility of maintaining an individual's financial resources, the following shall be maintained for each individual: Documentation, by actual receipt or expense record, of each single purchase exceeding $15 made on behalf of the individual carried out by or in conjunction with a staff person. Right now we have already implemented a new form to track resources. Each and every time something is purchased, a reason and description of the item and receipts are attached to the form. All receipts will be kept and logged. However, receipts for purchases over $15.00 will be mandatory. Individual 1 and 2 have opened a new bank account. and have their own debit cards. The bank will also have a record of when and where the card was used. Deposits and receipts are kept in a filing cabinet in the office. To prevent this from happening again the Program Coordinator has trained all staff in purchasing items for individuals 1 and 2. Program Coordinator will be responsible for maintaining records moving forward. The Program Coordinator/Specialist will print bank statements and show all financial paperwork for the CEO's review monthly. For Side A, the paperwork of receipts will be given to the CEO for review monthly. 01/01/2021 Implemented
6400.141(c)(4)Individual #2 did not have a hearing screening completed for 2020.The physical examination shall include: Vision and hearing screening for individuals 18 years of age or older, as recommended by the physician. gThe Program Specialist is waiting for an appointment confirmation so the hearing screening can be done. (COVID restrictions made it difficult). Going forward, the Program Coordinator and/or Specialist will ensure that the physical examination form is filled completely..Upon returning to the site with the documentation, the Program Coordinator/Specialist and/or CEO will review the form for compliance. In addition, the CEO is contracting with a Nurse (anticipated February 1, 2021) for consulting and review of medical issues , follow -up and compliance. This will add another layer of oversight that has been lacking. 02/01/2021 Implemented
6400.141(c)(13)Individual #1 physical exam dated 1/24/20 did not contain any list of allergies or lack thereof.The physical examination shall include: Allergies or contraindicated medications.Although the Physical form includes allergies and contradicted medications, it was not completed at the time of the examination. Going forward, the Program Coordinator and/or Specialist will ensure that the physical examination form has completed infomraiton about allergies and contradicted medications . The Program Specialist is still trying to schedule an appointment with the doctor. We hope to have this done by Febraruy 15, 2021. When they return with the form, the Program Specialist and/or CEO will review the form for compliance. In addition, the CEO is contracting with a Nurse (anticipated February 1, 2021) for consulting and review of medical issues , follow -up and compliance. This will add additional oversight for compliance. 02/15/2021 Implemented
6400.144Individual #1 is prescribed Citrucel 500mg as needed and it is on her Medication Administration Record (MAR), however the medication was not present in the home. Individual #1 should have her True Metrix Blood glucose checked daily, as well as True plus safety 28g lancets checked daily and on Dec 11, 2020 there was no signature to reflect this was completed. Individual #2 has instructions on her MAR that reflects True Metrix Blood Glucose test in vitro strips used 2 times daily alternating between premeal and bedtime. On dates 11/8/20; 11/12/20; & 11/15/20 the test were only documented once daily. Individual #2 has True Plus Safety 28 G Lancets to be used 2 times daily, alternating between premeal and bedtime. On dates 11/5/20; 11/8/20; 11/12/20; 11/13/20; 11/29/20; this was only documented once daily. On 11/15/20 glucose was not checked.Health services, such as medical, nursing, pharmaceutical, dental, dietary and psychological services that are planned or prescribed for the individual shall be arranged for or provided. The new CEO recognized a need for additional support and assigned a seasoned staff to become the Medication Supervisor. In addition, we are contracting with a Nurse (anticipated date 2/1/21) to consult with us on medical issues, review all medical paperwork for follow-up, recommendations and compliances. While the Medication Supervisor (both locations) will review MAR's for compliance, the Program Specialist /Coordinator must ensure follow-up occurs. Citrucel has since been discontinued. for Individual #1. Individual 1 and Individual 2 both get blood sugar checks daily. Because it does not need to be recorded on the MAR, a BSL tracking form was developed to monitor checks. Additionally, staff are to report those checks on the daily log. The Medication Supervisor and/or Nurse will review such documents for compliance. At the January team meeting, the Program Specialist and/or Medication Supervisor will discuss the MAR and a Medication refresher for staff from Side B. 01/21/2021 Implemented
6400.181(e)(6)Individual #1 assessment stated that poisons are to be locked. Her Individual Support Plan (ISP) states that she is safe with poisons, but they are locked due to the housemate not being safe. Individual #1 ISP also states that she is safe with hygiene supplies and does not use cleaning products. After review of housemate assessment and ISP it reflects that person is safe with poisons. In addition, at the physical site walk through staff informed this licensing representative that both residents were safe with poisons and the poisons were unlocked through out the home.The assessment must include the following information: The individual's ability to safely use or avoid poisonous materials, when in the presence of poisonous materials. The assessment was revised by the Program Coordinator and everything matches according to the individual's needs. The documentation reflects that that poisons are not locked and individual 1 and 2 are safe around chemicals. The ISP has been updated by the Support Coordinator. If there is a change to the Assessment, the Program Coordinator/Specialist will make the necessary edits. If there is a change to be made in the ISP, the Program Coordinator will notify the Supports Coordinator. To avoid this going forward, we will be conducting 3 self-assessments during 2021 to ensure consistency, accuracy and documentation across the board. 01/14/2021 Implemented
6400.181(e)(8)The annual assessment states that Individual 2 can evacuate in the event of a fire, however the self-preservation form that was provided was marked that the individual is not capable of evacuating under 2.5 minutes in the event of a fire without assistance from another individual.The assessment must include the following information: The individual's ability to evacuate in the event of a fire. The Annual Assessment states: Individual #2 is able to exit the house within 2.5 minutes during fire drills and actively participates in fire drills on a monthly basis. She understands the importance of fire drills. However, the wording on the form was confusing. For that reason, the original Self-Preservation form, it is no longer being used and the form has been updated for Individual #2. The CEO developed a form that conforms to licensing and Side B started to use that form for this individual. Going forward, this new form will be completed during each individual's annual review (both locations). 01/17/2021 Implemented
6400.211(b)(3)Individual #2 had no consent for emergency medical treatment.Emergency information for each individual shall include the following: The name, address and telephone number of the person able to give consent for emergency medical treatment, if applicable. CEO has created a new form that is clear and concise. and will be used for both locations. Program Coordinator/Specialist will use the form and information will be updated during the individual's annual review or any time there is a change in information (both locations). Individual #2 has updated information in the file. 01/19/2021 Implemented
6400.18(c)Emergency contacts are not consistently being notified within 24 hours of the discovery of incidents related to Individual 1 and 2. EIM # 8771811 for Individual #2 was not reported to her emergency contact. EIM #87719217 for Individual 1, no notifications to emergency contacts were made.The individual and persons designated by the individual shall be notified within 24 hours of discovery of an incident relating to the individual.There was no transition when the previous CEO left. As a result, staff did not have access to all parts of HCSIS/EIM. As staff were learning HCSIS/EIM, mistakes were made. That is the case for the reports cited above. Those reports were to be deleted; there was no emergency and family did not need to be notified. However, family notification forms were not used. A form has been developed and whenever there is an incident, the Program Coordinator/Specialist is notifying the family within 24 hours of discovery and we will now have a record of those notifications. 01/01/2021 Implemented
6400.18(g)Investigations are not being implemented with 24 hours of discovery. There was an incident that occurred with Individual 1 where she was choking. EIM # 8606892 for Individual 1 was discovered on 10/5/19 and was documented in a log book and was not reported until a staff read the log book on 10/7/19. It was not reported or investigated until 10/9/19.The home shall initiate an investigation of an incident, alleged incident or suspected incident within 24 hours of discovery by a staff person.Staff person on shift when the choking incident occurred did not report the incident. Administrative staff noticed the incident when reading over the daily log book and immediately took action. When the previous CEO left, there was no transition, no one else had access to HCSIS/EIM and we no longer had an internal investigator. Now we have multiple administrative staff who can report incidents through HCSIS and EIM. A list of reportable incidents is also listed throughout the home. Administrative staff are also going to be Certified Investigators. One has already completed the pre-requisites for the course and two other staff will obtain CI certification by April 2021 as long as they are able to register for the course. The CEO intends to conduct a face-to-face training with Management staff to review incident reporting. This should be completed by February 1, 2021. 01/27/2021 Implemented
6400.34(a)Individual 1 and 2's rights were signed however the rights that were reviewed and signed by the Individual were not current and did not address all of the individual's rights. The rights did not address 32 a, b, c, d, e, f, g, h, I, j, k, p, and q. In addition they did not address 32 t 1-5 and 32 v.The home shall inform and explain individual rights and the process to report a rights violation to the individual, and persons designated by the individual, upon admission to the home and annually thereafter.The CEO updated the Individual Rights form to be inclusive of all rights. Program Coordinator or Specialist will inform and explain to the individual(s) and designated guardian, parent or advocate, of the individual's rights and the process to report a rights violation at the annual meetings. To correct this violations, the Program Specialist has reviewed the updated rights with both invidiauls. The policy has also been updated to reflect the corrections and process. 01/19/2021 Implemented
6400.46(b)Staff 2 had fire safety training on 1/21/2019. She didn't have fire safety training again until 9/15/2020, which exceeds the annual requirement.Program specialists and direct service workers shall be trained annually by a fire safety expert in the training areas specified in subsection (a).Administrative team developed a checklist of required and supplemental trainings and corrected the training syllabus. The trainings will be for all staff and will include initial training date as well as expiration of training date so that the training is completed according to regulations. Program Coordinator will maintain this training checklist of all staff. The Coordinator/Specialist will provide staff with their individual list of required training and dates for compliance. The CEO will review compliance monthly. Additionally, with the self-assessments, any infractions will be caught and corrected prior to the expiration date for the training year. 01/16/2021 Implemented
6400.52(c)(1)Staff 2's annual training did not include the application of person-centered practices, community integration, individual choice and supporting individuals to develop and maintain relationships.The annual training hours specified in subsections (a) and (b) must encompass the following areas: The application of person-centered practices, community integration, individual choice and supporting individuals to develop and maintain relationships.CEO has created training for the application of person-centered practices, community integration, individual choice, and supporting individuals to develop and maintain relationships. CEO administered the training January 13th and 14th to staff for both locations. Administrative team developed a checklist of required and supplemental trainings and corrected the training syllabus. The syllabus will be for all staff and will include initial training date as well as expiration of training date so that staff comply with regulations. The Program Coordinator/Specialist will maintain this training checklist of all staff. The Coordinator/Specialist will provide staff with their individual list of required training and dates for compliance. The CEO will review compliance monthly. 01/14/2021 Implemented
6400.52(c)(2)Staff 2's annual training did not include the prevention, detection and reporting of abuse, suspected abuse and alleged abuse.The annual training hours specified in subsections (a) and (b) must encompass the following areas: The prevention, detection and reporting of abuse, suspected abuse and alleged abuse in accordance with the Older Adults Protective Services Act (35 P.S. §§ 10225.101-10225.5102). The child protective services law (23 Pa. C.S. §§ 6301-6386) the Adult Protective Services Act (35 P.S. §§ 10210.101 - 10210.704) and applicable protective services regulations.Saff have been assigned prevention, detection and reporting of abuse, suspected abuse and alleged abuse. Staff #2 complied with training. training Staff are also reminded about upcoming training/due dates by Relias . Going forward, the training syllabus was updated. Each staff will be provided with their individual list of training and due dates. Administrative team developed a checklist of required and supplemental trainings and corrected the training syllabus. The syllabus will be for all staff and will include initial training date as well as expiration of training date so that staff comply with regulations. The Program Coordinator/Specialist will maintain this training checklist of all staff. The Coordinator/Specialist will provide staff with their individual list of required training and dates for compliance. The CEO will review compliance monthly. 01/30/2021 Implemented
6400.52(c)(3)Staff 2's annual training did not include Individual rights.The annual training hours specified in subsections (a) and (b) must encompass the following areas: Individual rights.Staff have been assigned training on Individual Rights through Relias about upcoming due dates. The staff i#2 complied with the training. Going forward, the training syllabus was updated. Each staff will be provided with their individual list of training and due dates. Administrative team developed a checklist of required and supplemental trainings and corrected the training syllabus. The syllabus will be for all staff and will include initial training date as well as expiration of training date so that staff comply with regulations. The Program Coordinator/Specialist will maintain this training checklist of all staff. The Coordinator/Specialist will provide staff with their individual list of required training and dates for compliance. The CEO will review compliance monthly. 01/30/2021 Implemented
6400.52(c)(4)Staff 2's annual training did not include Recognizing and reporting incidents.The annual training hours specified in subsections (a) and (b) must encompass the following areas: Recognizing and reporting incidents.Saff have been assigned training on Recognizing and reporting incidents via Relias which also reminds staff of upcoming due dates. Staff #2 complied with training. Going forward, the training syllabus was updated. Each staff will be provided with their individual list of training and due dates. Administrative team developed a checklist of required and supplemental trainings and corrected the training syllabus. The syllabus will be for all staff and will include initial training date as well as expiration of training date so that staff comply with regulations. The Program Coordinator/Specialist will maintain this training checklist of all staff. The Coordinator/Specialist will provide staff with their individual list of required training and dates for compliance. The CEO will review compliance monthly. 01/30/2021 Implemented
6400.52(c)(5)Staff 2's annual training did not include the safe and appropriate use of behavior supports if the person works directly with an individual.The annual training hours specified in subsections (a) and (b) must encompass the following areas: The safe and appropriate use of behavior supports if the person works directly with an individual.Staff have been assigned training on the Safe and appropriate use of behavior supports via Relias which also reminds staff of upcoming due dates. Staff #2 completed the training. The PCM trainer will provide staff with a refresher during annual training and prior to new staff working with an individual. The training syllabus was updated. Going forward, each staff will be provided with their individual list of training and due dates. Administrative team developed a checklist of required and supplemental trainings and corrected the training syllabus. The syllabus will be for all staff and will include initial training date as well as expiration of training date so that staff comply with regulations. The Program Coordinator/Specialist will maintain this training checklist of all staff. The Coordinator/Specialist will provide staff with their individual list of required training and dates for compliance. The CEO will review compliance monthly. 01/30/2021 Implemented
6400.52(c)(6)Staff 2's annual training did not include implementation of the individual planThe annual training hours specified in subsections (a) and (b) must encompass the following areas: Implementation of the individual plan if the person works directly with an individual.The Program Specialist will assume responsibility for training staff on individual plans with the support of the PCM trainer and/or Program Coordinator. Identified staff have been trained on the individual plan. Staff #2 was trained on the individual plan. The training syllabus was updated. Going forward, each staff will be provided with their individual list of training and due dates. Administrative team developed a checklist of required and supplemental trainings and corrected the training syllabus. The syllabus will be for all staff and will include initial training date as well as expiration of training date so that staff comply with regulations. The Program Coordinator/Specialist will maintain this training checklist of all staff. The Coordinator/Specialist will provide staff with their individual list of required training and dates for compliance. The CEO will review compliance monthly. 01/30/2021 Implemented
6400.165(b)Individual #1 is prescribed Acetaminophen 325 tablet to be taken as needed for pain. This medication expired in April 2020.A prescription order shall be kept current.Medication was removed and disposed of. The pharmacy was contacted and a new prescription was obtained from the pharmacy . Prescription will be kept current and checked over weekly by the medication supervisor. Going forward, the newly assigned Medication Supervisor will review medications, the MAR and paperwork for accuracy and compliance. The nurse (anticipated February 1, 2021) who is a consultant will provide an additional layer of oversight. 12/18/2020 Implemented
6400.165(g)Individuals 1 and 2 are prescribed psychotropic medications and did not have medication reviews by a licensed physician every 3 months.If a medication is prescribed to treat symptoms of a psychiatric illness, there shall be a review by a licensed physician at least every 3 months that includes to document the reason for prescribing the medication, the need to continue the medication and the necessary dosage.Individuals 1 and 2 are going to the same physician. They both became patients in December. (New patient for Individual #2) (returning patient for individual #1)The appointments will be kept every 3 months to have medication reviews. After an appointment, a follow up will be made for the following 3 months. Program Specialist will keep documentation of any medication changes and doctors notes from the appointments and will share updated information with the Medication Supervisor and Nurse (anticipated February 1, 2021.) The Program Specialist obained a review. for compliance. Going forward, the Medication Supervisor and Nurse will balso e able to review paperwork for compliance 12/08/2020 Implemented
6400.166(a)(9)Individual #2 is prescribed Acetaminophen which reflects on the Medication Administration Record to be given every 6 hours and the pharmacy label on the blister pack reflects that it is to be given every 8 hours as needed.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Frequency of administration.The CEO identified the need for addtional support and designated a Medicaton Supervisor who will be able to provide another level of review. The nurse (anticipated February 1, 2021) will also provide addtional oversight for compliance. To correct this violation, a correct label was obtained. 12/18/2020 Implemented
6400.166(a)(11)Individual #1 did not have the diagnosis/purpose of the medication for each medication listed on the Medication Administration Record (MAR).Individual #2 medication on the MAR did not reflect the diagnosis or purpose of the prescribed medication.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Diagnosis or purpose for the medication, including pro re nata.The MARs have been corrected for both individuals. Going forward, a new position was added: Medication Supervisor for both locations. This person will review medications and MARs and doctor orders for consistency and compliance. A nurse is expect to come on board as a consultant (anticipated February 1, 2021) who will provide an additional level of oversight. 02/01/2021 Implemented
SIN-00177740 Unannounced Monitoring 10/09/2020 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.163(h)Individual 1 had a medication in her med box, Basqsimi 3mg Spray 2 packs-administer dose if needed for hypoglycemia. May repeat dose in 16 minutes if needed. Medication expired in March 2020. The medication was last filled on September 23, 2019 and was not on the Medication Administration Record (MAR). Individual 2 had medication Loratadine 100mg tab in her med box. This medication was not included on her MAR.Prescription medications that are discontinued or expired shall be destroyed in a safe manner according to Federal and State statutes and regulations.Medications will immediately be taken out of the medication box. Program Coordinator removed the medications and disposed of them immediately on 10/10/20. Moving forward Program Coordinator will check PRN medications on a weekly basis to remove any that are no longer prescribed or expired and dispose of properly. If a staff notices any expired medication or a medication in a medication box that is not prescribed they will notify program coordinator immediately via e-mail or phone call. Program Coordinator will dispose of all medications properly and utilize approved medication disposal programs. 10/09/2020 Implemented
6400.165(c)Individual 1 is prescribed insulin, Xultophy 100 unit 3.6mg/ml pen. Rx states to inject 20 units subcutaneously everyday. Medication Administration Record (MAR) states to inject 15 units once daily in the morning. Individual 1 is to have her glucose checked twice daily before meals. On October 1, 2 and 3 glucose was only checked one time per the MAR and on October 5 and 6, there is no MAR documentation of glucose being checked.A prescription medication shall be administered as prescribed.The Program Coordinator will call the Pharmacy and obtain a new label. Program Coordinator will remind the staff to make sure they are properly documenting on the MAR, follow up with staff and observe the MAR once a week, or more often as needed. Remind staff to sign twice now for the daily glucose testing, as this was something new this month. Moving forward the Program Coordinator will check the MAR and make sure staff have properly signed. 10/09/2020 Implemented
6400.166(a)(12)Individual 1 is prescribed Metaformin 500mg. The prescription states 2 tabs (1000mg) by mouth 2x's daily. Medication Administration Record (MAR) indicates: take 2 tabs at 8AM for diabetes. MAR does include time slots of 8AM and 5PM for staff signatures.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Date and time of medication administration.The MAR will be changed immediately by the Program Coordinator who is also medication trained. The MAR and the Prescription label will match moving forward. If the Pharmacy changes the label the Program Coordinator will call the pharmacy to get a new label. If a new label can not be obtained, the Program Coordinator will discontinue the medication on the MAR and make a new entry. Every month moving forward we will make the MARS new, matching the current label. If, during that month there are changes they will be changed properly and the dates and times will be matched. 10/09/2020 Implemented
6400.166(a)(15)Individual 1 is prescribed Divalproex SOD ER 250mg tab 8AM and 8PM. Medication Administration Record (MAR) states Divalproex SOD ER 250mg tab by mouth twice everyday for tension headache. MAR and prescription documentation do not match. Individual 2 is prescribed Oyster Shell. Prescription states: take one tablet by mouth two times a day in the morning and in the evening. MAR states: take one tablet by mouth two times a day in the morning and in the evening with meals. MAR and prescription documentation do not match.A medication record shall be kept, including the following for each individual for whom a prescription medication is administered: Special precautions, if applicable.Program Coordinator who is also medication trained immediately change the MAR 10/10/20. The pharmacy label will match the MAR, if during the month things change the Program Coordinator will Discontinue properly on the MAR and create a new entry. Moving forward Program Coordinator will make sure the Labels on medications and the Mars will match word for word. Medication checks will be made bi-weekly or as needed. 10/09/2020 Implemented
SIN-00160750 Renewal 08/16/2019 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.113(a)Individual #2 was admitted on 1/2/2019. She didn't receive initial fire safety training until 1/5/2019. An individual, including an individual 17 years of age or younger, shall be instructed in the individual's primary language or mode of communication, upon initial admission and reinstructed annually in general fire safety, evacuation procedures, responsibilities during fire drills, the designated meeting place outside the building or within the fire safe area in the event of an actual fire and smoking safety procedures if individuals smoke at the home. From this point forward the Program Specialist will document and utilize tracking systems to ensure that all new individuals will receive their initial fire safety training upon their initial admission to the home. All individuals, including an individual 17 years of age or younger will be instructed in their primary language or mode of communication, upon initial admission and reinstructed annually in general fire safety, evacuation procedures, responsibilities during fire drills, the designated meeting places outside the building or within the fire safe area in the event of an actual fire and smoking safety procedures if individual smoke at the home. ((The Program Specialist will be trained on the requirements of this regulation -CH 9/20/19)) 09/05/2019 Implemented
6400.151(a)Staff #1 was hired on 3/14/2019. She didn't have a completed physical exam until 5/17/2019. A staff person who comes into direct contact with the individuals or who prepares or serves food, for more than 5 days in a 6-month period, including temporary, substitute and volunteer staff, shall have a physical examination within 12 months prior to employment and every 2 years thereafter. All staff will have a completed physical examination prior to their first day of employment. The Program Specialist will ensure that this examination is properly completed for all staff person who comes into direct contact with the individuals or who prepares or serves food, for more than 5 days in a 6-month period, including temporary, substitute and volunteer staff. The Program Specialist will keep record that the examination was completed within 12 months prior to employment and every 2 years thereafter. The Program Specialist will utilize a tracking system to ensure that all employees meet this criteria. As a company we will be updating our policies and procedures regarding what actions management will take if any staff persons physical should happen to lapse. 09/05/2019 Implemented
6400.151(c)(2)Staff #1 was hired on 3/14/2019. She didn't have a TB test until 3/18/2019. The physical examination shall include: Tuberculin skin testing by Mantoux method with negative results every 2 years; or, if tuberculin skin test is positive, an initial chest x-ray with results noted. Tuberculin skin testing may be completed and certified in writing by a registered nurse or a licensed practical nurse instead of a licensed physician, licensed physician's assistant or certified nurse practitioner. From this point forward all newly hired staff will receive a physical examination including a Tuberculin skin testing by Mantoux method with negative results every 2 years; or , if tuberculin skin test is positive, an initial chest x-ray with results noted. The Program Specialist will ensure that this documentation has been received and properly completed prior to the staff's first day of employment. ((The Program Specialist will be trained on the requirements of this regulation -CH 9/20/19)) 09/05/2019 Implemented
6400.34(a)Individual #2 was admitted on 1/2/2019. She was not informed of her Individual Rights until 1/5/2019.The home shall inform and explain individual rights and the process to report a rights violation to the individual, and persons designated by the individual, upon admission to the home and annually thereafter.From this point forward the home shall inform and explain individual rights and the process to report a rights violation to the individual, and persons designated by the individual, upon admission to the home and annually thereafter. The Program Specialist will create an excel spreadsheet listing dates that the above mentioned has occurred as well as tracking systems in order to inform individuals of their rights upon admission and annually thereafter. ((The Program Specialist will be trained on the requirements of this regulation -CH 9/19/19)) 09/05/2019 Implemented