Inspection IDReason for InspectionInspection DateInspection Status 
SIN-00274410 Renewal 09/18/2025 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
20.34There was a locked closet in the basement that Staff could not gain entry.The facility or agency shall provide to authorized agents of the Department full access to the facility or agency and its records during both announced and unannounced inspections. The facility or agency shall provide the opportunity for authorized agentsof the Department to privately interview staff and clients.The key for the supply closet was in the home but had no identified designated labeled location. Corrective Action Taken: The key was located the same day and verified. The closet was opened and inspected. A labeled key hook was installed, and manager is aware of the location 09/19/2025 Implemented
6400.68(a)There was no hot water in the kitchen.A home shall have hot and cold running water under pressure. The hot water valve was turned off by the plumber during his maintenance check and he didn't tell us until we contacted him after our inspection. Corrective Action Taken: Valve was turned on and water temperature tested to confirm restoration of hot water 09/19/2025 Implemented
6400.70The landline telephone was inoperable during inspection. Staff who was present on site stated that they had transitioned to a cellular line. Cell phone was present in kitchen, but Staff Member was unable to access phone as it was lockedA home shall have an operable, noncoin-operated telephone with an outside line that is easily accessible to individuals and staff persons. The telephone line was inserted into the wrong port in the modem, causing the landline to be nonfunctional. Additionally, the staff member present was new and had not yet been given the access code to the DSP cell phone, as she serves in a managerial role and typically does not use that phone. Corrective Action Taken: Staff corrected the issue by inserting the line into the correct jack, restoring the landline's functionality. The Program Manager confirmed the phone was operational and submitted a video to Marcus Scott as verification. The staff member was provided the cell phone code to ensure immediate access for emergencies. 09/19/2025 Implemented
6400.72(a)Two out of three windows in the front bedroom did not have screens.Windows, including windows in doors, shall be securely screened when windows or doors are open. Screens were removed for cleaning and repair but not replaced, and staff failed to identify the missing screens. Corrective Action Taken: Replacement screens were installed, and video was sent 09/19/2025 Implemented
6400.82(f)There were no paper towels in the bathroom.Each bathroom and toilet area that is used shall have a sink, wall mirror, soap, toilet paper, individual clean paper or cloth towels and trash receptacle. Upon review, it was determined that paper towels were present in the home. Staff confirmed the supply was stocked prior to the inspection and remained available at all times for individual use. Corrective Action Taken: To avoid any potential confusion in future inspections, staff ensured that all hygiene supplies, including paper towels and soap, are placed in plain view near the sink. Verification photos were taken immediately after the inspection and retained for documentation. 09/18/2025 Implemented
6400.112(e)No overnight fire drills were conducted from 10/2024 through 9/2025.A fire drill shall be held during sleeping hours at least every 6 months. We failed to schedule fire drill on the calendar during an overnight shift. Corrective Action Taken: An overnight drill was conducted and documented on 9/19/2025. 09/19/2025 Implemented
SIN-00272874 Unannounced Monitoring 08/26/2025 Non Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.18(a)(4)Individual #2 was subjected to the abuse of Individual #1 by proximity. Following the incident, staff members involved in the abuse continued to have access to Individual #1, Individual #2, and other individuals in Kels LLC's care.The home shall report the following incidents, alleged incidents and suspected incidents through the Department's information management system or on a form specified by the Department within 24 hours of discovery by a staff person: Abuse, including abuse to a individual by another client. Going forward all incidents will be reported within 24hrs by the CEO, and any staff members who are identified as having taken part in incident will be immediately taken off the schedule and will not have any access to the individual. 09/03/2025 Not Accepted
6400.18(f)Individual #2 was subjected to the abuse of Individual #1 by proximity. Following the incident, staff members involved in the abuse continued to have access to Individual #1, Individual #2, and other individuals in Kels LLC's care. The provider failed to take immediate action to restrict the abusive staff or otherwise implement protective measures, placing all individuals at ongoing risk of further harm.The home shall take immediate action to protect the health, safety and well-being of the individual following the initial knowledge or notice of an incident, alleged incident or suspected incident.All implicated staff were removed from operational authority and individual contact effective 09/02/2025. A Protective Staffing Plan was activated to ensure uninterrupted care by qualified staff. Individuals #2 received medical and behavioral health follow-up and safety checks. 09/02/2025 Not Accepted
6400.18(g)Kels LLC failed to initiate an investigation within 24 hours of the abuse depicted above.The home shall initiate an investigation of an incident, alleged incident or suspected incident within 24 hours of discovery by a staff person.Incident entered into EIM, Investigation plan developed, investigator assigned, and entries documented in EIM. 09/02/2025 Not Accepted
6400.32(c)Individual #2 was subjected to the abuse of Individual #1 by proximity. Exposure to physical abuse, even when not directed at Individual #2, places the person at risk of emotional or psychological harm. The individual may experience fear, anxiety, and distress simply by being present during incidents of abuse.An individual may not be abused, neglected, mistreated, exploited, abandoned or subjected to corporal punishment.All staff was retrained on individuals rights. 09/02/2025 Not Accepted
6400.32(d)Individual #2 was subjected to the abuse of Individual #1 by proximity. As a result of the exposure to physical abuse even when not directed at Individual #2, places the person at risk of emotional or psychological harm. The individual may experience fear, anxiety, and distress simply by being present during incidents of abuse.An individual shall be treated with dignity and respect.All Staff will be retrained on the rights of the individual to ensure that each individual is treated with respect and dignity. 09/03/2025 Not Accepted
SIN-00255555 Renewal 11/06/2024 Compliant - Finalized
RegulationLIS Non-Compliance AreaCorrection RequiredPlans of CorrectionCorrection DatePOC Status
6400.73(a)The basement stairs do not have a railing. Each ramp, and interior stairway and outside steps exceeding two steps shall have a well-secured handrail. The Program Manager will be responsible for installing the required railing on the basement stairs to ensure safety compliance. The Program Manager will verify the completion of the railing installation. A compliant hand railing will be installed on the basement stairs to meet Chapter 6400 safety regulations. November 6, 2024: The program manager will oversee the installation of a compliant hand railing on the basement stairs. November 7, 2024: Installation of the hand railing will begin. November 7, 2024: Installation was completed. November 7, 2024: The Program Manager will inspect the railing to ensure compliance with Chapter 6400 regulations. A thorough inspection of all stairways in the facility has been conducted to identify and address any other non-compliances related to missing or unsafe railings. 11/07/2002 Implemented
6400.110(e)The home is three stories including the basement and does not have an interconnected fire alarm system as there is no smoke detector in the basement.If the home serves four or more individuals or if the home has three or more stories including the basement and attic, there shall be at least one smoke detector on each floor interconnected and audible throughout the home or an automatic fire alarm system that is audible throughout the home. The requirement for homes with three or more stories does not apply to homes licensed in accordance with this chapter prior to November 8, 1991. The Program Manager will coordinate with a licensed professional to install the interconnected smoke detector. The Program Manager will oversee the installation process and verify compliance with Chapter 6400 regulations. An interconnected smoke detector will be installed in the basement by a licensed professional to ensure the homes fire alarm system complies with Chapter 6400 fire safety requirements. November 6, 2024: The Program Manager will contract with a licensed professional to perform the installation. November 7, 2024: The interconnected smoke detector will be installed in the basement and tested for full functionality. A full audit of all properties under the organizations management will be conducted to verify that all interconnected fire alarm systems are functional and compliant. Any deficiencies identified will be corrected by a licensed fire safety professional. 11/07/2024 Implemented
6400.141(c)(10)Individual 1's physical is missing a statement indicating they are free from communicable diseases from 11/30/2023 date of service.The physical examination shall include: Specific precautions that must be taken if the individual has a communicable disease, to prevent spread of the disease to other individuals. The Program Specialist will be responsible for obtaining the missing statement from Individual 1s physician. The Program Specialist will verify the documentation is added to Individual 1s file and ensure compliance. A written statement from Individual 1s physician, confirming that the individual is free from communicable diseases, will be obtained and added to their record. November 7, 2024: The Program Specialist will contact the physician's office to request the missing documentation. November 11, 2024: The completed statement will be added to Individual 1s file after verification by the Program Specialist. 11/11/2024 Implemented
6400.51(b)(4)Recognizing and reporting incidents training was not done by staff member 1 prior to working alone with individuals, and within 30 days after hire.The orientation must encompass the following areas: recognizing and reporting incidents.The Program Specialist will review all employee training records to identify any staff who have not completed training on recognizing and reporting incidents. The Training Coordinator will schedule and provide the required training to all non-compliant staff members. The staff number 1 will complete the Recognizing and Reporting Incidents training immediately. Training documentation will be updated in the employees personnel file. November 7, 2024: The Program Specialist will review the staff members training records and schedule training. November 15, 2024: The staff member 1 completed the required training session. November 16, 2024: The Program Specialist will update the employee's training file and verify completion. A review of all current employee training records will be conducted to identify any other staff who may have missed this required training. All non-compliant staff will complete training by December 1, 2024 11/15/2024 Implemented
SIN-00234781 Initial review 11/07/2023 Compliant - Finalized